Senior Talent and Capability Manager

About Us

Living Goods (LG) is a leading non-profit organization innovatively transforming the health of vulnerable communities. Living Goods leverages a powerful combination of catalytic technology, high-impact training, and quality treatments that empower government community health workers (CHWs) to deliver quality care to their neighbours’ doorsteps. These CHWs also earn meaningful compensation and enhance their stature in the process, reinforcing a virtuous cycle of trust.

The organization prides itself on its agile and quick-footed approach and has embedded experimentation, innovation, and research into its DNA. Additionally, Living Goods pushes itself to account for quantifiable and aggressive targets designed to drive health impact. It is this high performance and innovative culture that has pushed LG to learn, adapt, and optimize its approaches in cases where targets aren’t achieved or when local circumstances change. Consequently, the organization and its impact on the lives of the most vulnerable and underprivileged groups has attracted incredible talent from a multiplicity of backgrounds, expertise, race, and cultures as it grows and expands its footprint.

Purpose of role

We have an exciting opportunity to recruit a Senior Talent and Capability Manager (TCM) to join our Team. You will be responsible for the design and development of talent solutions for Living Goods including core processes such as talent attraction & onboarding management, succession planning, quality calibration, L&D and Diversity, Equity and Inclusion.

The role is highly visible to a large cross section of key and senior stakeholders which will typically involve many critical leadership roles that have a significant impact on the organization’s ability to achieve key strategic outcomes/BIG wins. The TCM will be an expert in the resourcing, hiring and talent planning process and will be a coach and mentor to their client group and will model our values enabling a high standard of best practice and facilitating brilliant talent moves and hires – while providing advice and guidance to functional units and HR stakeholders on their input to a robust multi-year talent plan and the on-going monitoring of that plan

Top Accountabilities

• Demonstrates a deep understanding of the organizational strategic objectives and priorities to ensure the execution of LG’s talent agenda; Support the definition and delivery of the talent and capability development framework required to support the execution of Living Good’s strategy.
• Work collaboratively to shape and define the approach and key milestones to implement these strategies, including shaping key talent and performance processes across LG; accountable for strengthening the succession pools through calibrated talent moves/ internal career pathways and external acquisition; develops plans and interventions to ensure a high quality of delivery; utilizes tools that enable the resourcing process and search for ways to innovate and drive improvements.
• Contribute to the positioning of LG’s Global Employer Brand to ensure top-of-mind awareness as a preferred employer in all the countries where we have teams.
• Deploy creative sourcing strategies to attract best-in-class talent for today’s and tomorrow’s LG business needs while developing robust succession pipelines for key positions.
• Be a true business partner and coach for hiring managers and HR Managers in all talent discussions to ensure the right balance of talent buying, borrowing and building decisions
• Facilitate and steer the design, delivery and evaluation of functional as well as Leadership learning interventions across various internal audiences
• Lead the annual talent management process while linking outcomes from the annual performance management cycle, Talent Reviews and annual learning needs for teams and individuals.
• Lead the design and deployment of leadership development programs across different employee levels in liaison with the preferred vendors
• Lead and guide the business on adopting continuous learning through optimal utilization of the LG Learning hub as our default LMS linked to performance, Personal development planning and emerging capability requirements at all levels.
• Partner closely with the Reward /HRSS team to strengthen our reward practices for better performance and retention of key talent

Qualifications & Experience Required

Qualifications

• First degree in Social Sciences plus a Post graduate qualification in HR management
• Membership with an accredited HR professional body
• A relevant Master’s degree will be an added advantage.

Experience

• Specialist experience in Learning & Development and/or talent management as well as in a large or fast-growing organization, preferably multinational organization
• At least 7 years’ experience of engaging with multiple senior stakeholders /clients in a fast-paced matrixed business environment.
• Proven track record of managing senior to mid-career level recruitment with a strong appreciation of global trends and best practices in Talent management.
• Have a Pragmatic approach to problem solving with the ability to generate insight from data and derive action plans for continuous improvement.
• Possess exceptional internal consulting skills and be able to influence action and change with stakeholders
• A good listener who persuasively conveys opinions and recommendations
• Solid Facilitation and training delivery skills