Senior Sustainability Advisor, Health Workforce

Credence Management Solutions employs hard-working, passionate individuals who bring innovation, accountability, and a growth mindset to the many missions we support across the US Federal Government. Employee empowerment is part of the fabric of our corporate culture through which we emphasize opportunity, recognition, reward, and retention. At Credence, we follow the principles of servant leadership and believe that serving and supporting others is critical to both our individual and collective achievements. We have only one measure of success. Yours.

We are hiring for positions under the Global Health Training, Advisory, Support Contract (GHTASC) in support of the U.S. Agency for International Development (USAID) Bureau for Global Health (GH). These roles deliver institutional support services in a wide range of technical areas at the junior, mid-, senior, and expert levels.

We are a diverse, enthusiastic family of subject matter experts, business professionals, and practitioners who all share a common goal of providing excellent services to our government customers. If you want to work in a dynamic and fast-growing environment with highly motivated colleagues, then Credence is the right place for you!

Credence Management Solutions is seeking a Senior Sustainability Advisor, Health Workforce See below for more information on this exciting opportunity and apply to join Credence today!

Summary Statement

The Bureau for Global Health at the U.S. Agency for International Development (USAID) supports field health programs, advances research and innovation in selected areas relevant to overall agency health objectives and transfers new technologies to the field through its own staff’s work, coordination with other donors, and a portfolio of grants. The Bureau is USAID’s center of excellence and focal point in providing worldwide leadership and technical expertise in the areas of child and maternal health and nutrition, HIV/AIDS, infectious disease, population, family planning and related reproductive health, and health systems. As such, the Bureau aligns resources with identified public health and development needs and influences the global health priorities of the U.S. private sector, U.S.-based foundations, other donor organizations, host country governments, and host country civil society organizations. It also serves as the primary source of technical expertise and intellectual capital to the Agency and other U.S. foreign affairs agencies. The Bureau is the Agency repository for state-of-the-art thinking in biomedical, social science, and operations research and works to produce technical advances and innovations that can be disseminated and replicated at USAID Missions throughout the world.

USAID is at the forefront of the U.S. Government (USG) response in the fight against HIV/AIDS. USAID is a key partner in the President’s Emergency Plan for AIDS Relief (PEPFAR) and works closely with other USG agencies on this multi-billion-dollar initiative in developing countries around the world. The Bureau for Global Health Office of HIV/AIDS (OHA) is the center of HIV/AIDS technical leadership for the Agency with primary responsibility for the Agency’s HIV/AIDS program. OHA provides strategic guidance, technical leadership, and support to field programs in HIV/AIDS, including direction on allocation of financial and human resources and technical assistance in design, implementation, and monitoring of HIV/AIDS programs.

Position Summary

The Systems and Program Sustainability Division (GH/OHA/SPS) provides technical leadership and strategic direction on issues related to systems strengthening and financing of HIV/AIDS programs. Under the SPS Division, the Health Workforce Branch (GH/OHA/SPS/HWF) coordinates with relevant USAID offices and Mission teams in support of Human Resources for Health (HRH) interventions to achieve and sustain epidemic control. This position closely works with the Health Workforce Branch Chief in the Systems and Program Sustainability Division.

Responsibilities

The Sustainability Advisor provides technical support and expertise in human resources for health (HRH) and health systems requirements to advance the sustainability of HIV/AIDS programs. They are responsible for working with subject matter experts to address priority development challenges and enhance the Agency’s capacity for building greater local country and regional ownership for a strong health workforce that ensures a well-functioning and resilient health systems for sustaining HIV/AIDS epidemic control and preparedness to respond to future threats. The Sustainability Advisor will work closely with technical program experts at USAID Headquarters and Missions to develop sustainability strategies and devise programmatic approaches that enable absorption of health workforce requirements to provide integrated primary health care services and public health functions required for HIV/AIDS sustainability. The Sustainability Advisor will develop/expand expertise in monitoring of health workforce and health system investments and sustainability of HIV/AIDS programs, including collaboration and leverage of other donor investments. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Serve as a technical lead for sustainability planning for health workforce and related system investments for PEPFAR programs, including development of technical benchmarks and indicators to monitor progress
• Lead development of global and country programming approaches for health workforce and related system functions that enable sustainability for HIV/AIDS programs and advance agency localization priorities
• Lead development and execution of assessments that inform country HRH planning that guide HIV/AIDS service integration and preparedness to respond to future pandemic threats
• Lead development of technical guidance, reports, presentations, training materials, and communications that summarize approaches and strategies to advance HRH sustainability for diverse internal and external audiences.
• Provide virtual and/or in-country technical support to USAID Mission and PEPFAR interagency teams on sustainability planning and facilitate south-to-south knowledge exchange of best practices across countries.
• Participate in routine PEPFAR global performance review processes, and country operational planning.
• Build and maintain relationships across USAID bureaus, interagency and with multilateral and other donors to support coordination and partnership on issues pertaining to HRH sustainability planning
• Maintain and disseminate knowledge of current global health investment landscape, literature, research, policies, and programmatic experiences related to sustaining donor investments, including for the HIV/AIDS response.
• Prepare and deliver technical presentations for diverse audiences, including for USG senior management.

Qualifications

• Master’s degree and a minimum 10+ years relevant work experience or a bachelor’s degree with 12 years. Associate’s degree with 14 years OR high school graduate with 16 years of relevant experience in health systems, health policy and management, health administration, or public health or related health field.
• US citizenship or U.S. permanent residency with the ability to obtain and maintain Facility Access Clearance required
• Demonstrated advanced knowledge of USG health programs and procurements, preferably in relation to HIV/AIDS.
• Demonstrated extensive experience providing technical advice in strategic planning and program development for health workforce, health systems strengthening, sustainability, and local capacity building.
• Demonstrated extensive experience in monitoring and evaluation, data analysis, preferably in relation to HIV/AIDS or other public health programs within a developing country context.
• Demonstrated experience interpreting broad analytic requests, summarizing appropriate data and overseeing production of compelling data visualization products. Experience with Tableau and other visualization software is a plus.
• Strong written and verbal communication skills with experience delivering technical presentations to a broad group of technical and non-technical stakeholders.
• Strong empathy, comfort with ambiguity, and a willingness to define the nuances of team roles and grow professionally/learn continuously to meet these nuances.
• Advanced knowledge and experience with the PEPFAR Initiative, HIV/AIDS Programs Monitoring, Evaluation, and Reporting, and general M&E data collection and management techniques are preferred.
• Be willing to travel internationally and domestically, up to 25%.

Competencies/Performance Criterion

• Creativity: Employee takes initiative to propose new ideas/approaches and demonstrates ability to find new and better ways to accomplish work.
• Customer Service: Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.
• Interpersonal Relationship: Employee demonstrates ability to work in cooperation with others and communicate effectively with co-workers, supervisors, subordinates, clients and other outside contacts.
• Accountability: Takes ownership of work responsibilities and holds high standards. Keeps commitments and takes appropriate actions to ensure obligations are met. Pursues efficiency and effectiveness and adheres to Organization policies and procedures.
• Continual Learning: Assesses and recognizes own strengths and weaknesses; pursues professional development that is aligned with organizational role, contribution, and goals. Proactively shares knowledge with others to foster learning across the Organization.