Senior Solutions Architect

When you join us at Thermo Fisher Scientific, you’ll be part of a hard-working team that shares your passion for exploration and discovery. Thermo Fisher recognizes that digital enablement has the power to change the way our customers work — providing them with unmatched capabilities for digital science execution, commerce and services and to drive efficiency and ultimately power science.

How will you make an impact?

Thermo Fisher is seeking a new colleague who is passionate about customer experience, is technologically savvy, and has a passion for the digitization of science.The vision of the Digital Science Business Unit is to make it easy for scientific customers to digitize their research, development, and manufacturing lab operations.

The Senior Staff Solutions Architect, working with the Director, Digital Transformation in the Digital Science Global Services team, is responsible for successfully developing solutions architecture and roadmaps in support of pre- and post-sales customer engagements, and provides technical guidance for delivery of Digital Science platform solutions, partnering with all relevant teams.

Essential Duties and Responsibilities:

Strategic:

• Trusted advisor to our customers, global account managers, services leaders, product managers, and delivery teams
• Maintain and assume accountability for a culture of high customer service
• Position Thermo Fisher Digital Science as a leader in life and laboratory science digitalization through successful delivery
• Work with broader organization to achieve business objectives, expand multi-functional client engagements
• Effectively share knowledge to help build a world-class digital solutions consulting and implementation team, working closely with global services leaders
• Provide feedback to product management and engineering to rapidly advance our platform capabilities to meet customer needs and expectations
• Contribute to 3rd party technology, product, and solution evaluations in the context of our portfolio

Operational:

• Solutions design, architecture, configuration, and implementation of Digital Science solutions to meet customer needs
• Co-create solutions delivery plans with the regional services teams, assess for technical/ architectural feasibility, and provide appropriate ongoing guidance for services and training delivery
• Contribute to improving processes, ensuring compliance, and driving improvements
• Provide recommendations into planning, resource allocation, management, tracking, and reporting on all aspects of customer engagements
• Facilitate team and customer meetings effectively; deliver engaging, informative presentations both to internal and external audiences
• Contribute to building solutions consulting and architecture competency and practices
• Travel, as needed, for internal and customer meetings

Business Partnership:

• Working collaboratively with Digital Science and broader Thermo Fisher colleagues to create and sustain a culture of delivering excellent customer experience, embracing continuous learning, leading with digital innovation, analytical thinking, and managing complexity.

What are we looking for?

• Experience defining business, solution, information architecture from concept through solution delivery for enterprise software solutions, preferably in life and laboratory sciences
• Broad knowledge of relevant technologies and implications in the delivery of scientific solutions, and the ability to demonstrate the same to architect and deliver impactful solutions to meet business requirements
• Technical thought leadership and sound understanding of key industry trends
• Demonstrated experience delivering in a matrix, global environment, across internal and external resources
• Understanding of IT processes, SDLC methodologies, Quality Management Systems, and knowledge of regulatory landscape, with preference for experience in delivering and supporting validated systems
• Practical experience applying enterprise architecture methodologies as well as use of architecture toolsets
• Excellent communication and interpersonal skills, integrity, and credibility
• Results focused, with a demonstrated track record of getting things done
• Planning, prioritizing, reporting, problem solving and analytical capabilities
• Collaborative, initiates and facilitates communications and relevant information sharing, and works with different functions to achieve the best outcomes

What will you need?

• Bachelors or master’s degree in IT, IS, Engineering, Life Sciences, or equivalent.
• Relevant experience consulting with medium and large customers in various roles such as architect, solutions lead, or implementation lead for enterprise solutions in the life and laboratory sciences industry.
• Demonstrated success as a key participant, lead, or manager of technology consulting engagements.

What’s in it for you?

• A highly competitive salary and performance related bonus structure
• Flexible working with modern work from home package provided.
• Access to Thermo Fisher’s university
• Progression and development opportunities as part of a leading global business
• Country-specific benefits around pension, life insurance etc.

If you are an individual with a disability who requires reasonable accommodation to complete any our application process, click here (https://jobs.thermofisher.com/page/show/eeo-affirmative-action-statement#accessibility) for further assistance.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.