Senior Security Operations and Training Officer, P4

UN Relief and Works Agency for Palestine Refugees in the Near East

Posting Title : Senior Security Operations and Training Officer, P4
Job Code Title : Snr Security Operations and Training Ofr
Department/ Office : UNRWA – Security & Risk Management – Headquarters
Location : HQ Amman
Posting Period : 9 March 2023-5 April 2023
Job Opening number : 23-SEC-UNRWA – Security & Risk Manage-204084-R-HQ
Amman (R)
Staffing Exercise : N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Org. Setting and Reporting
UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff
working across five areas of operation, is looking for highly committed personnel wishing to
make a change.
If you are looking for a rewarding opportunity to make a tangible difference for one of the
most vulnerable communities in the world, UNRWA would like to hear from you.
The Senior Security Operations and Training Officer leads the Department’s efforts on
operations and surge support to the Field Security and Risk Management (FSRM) Offices.
The Senior Security Operations and Training Officer is in charge of the training and capacity
building development, implementation and monitoring and serves as Professional Risk focal
point for the Department. S/he supervises the Security and Risk Management Analyst, the
work of the DSRM Communications Consultant and the Senior National Security Officer to
coordinate the capacity building efforts.
The Senior Security Operations and Training Officer reports to the Director of Security and
Risk Management.
The Senior Security Operations and Training Officer provides operational support on training,
project and risk management and other HQ driven initiatives as well as surge additional
capacity to the Fields in case of emergencies, crisis or other pressuring operational realities
that require additional security and risk management resources that are not readily available in
a given location. Furthermore, s/he contributes to build capacity among UNRWA staff to
retain the capacity to effectively deliver services whilst managing contextual, programmatic
and contextual risk. The Senior Operations and Training Officer is responsible for the
development of a professional risk framework and its implementation.
Operations and Surge Support:
– Provides surge support to the FSRM offices in areas related to: emergency, Crisis
Management, backstopping capacity gaps and interim security management;
– Through her/his visits to the Field, and in collaboration with the Senior/Field security
Officers ensures that UNRWA’s internal Security risk management is context specific and
aligned with the operational realities on the ground; s/he identifies lessons learned and best
practices to be integrated into the planning cycle, the training packages and the security risk
management ‘Best Practice’ guide;
– Supports the Director and the Chief of Security, Policy and Planning in the development and
implementation of a standardized and ‘light’ system to conduct security and risk assessments
across the Agency as well as in the development of the DSRM crisis management support
response guide;
– Identifies and supports in the implementation of community-based security projects;
Training and Capacity Building Implementation:
– Maps and identifies valuable existing training and practices across the Field in order to
develop a ‘Best Practices’ training and pilot the package;
– Develops and oversees the complete learning and training cycle; conducts needs assessments
for DSRM, develops an annual training calendar, prepares course schedules and lesson plans,
delivers training, and evaluates and monitors training activities;
– Directs DSRM trainers in their assignments and performance;
– Supervises and leads front-line security training plan in order to build front line staff
capacity to make security related decisions at the workplace. Some of the initiatives are:
SSAFE training programme for front line staff, customizes professional risk training for
identified at most at risk categories of staff, programmatic and contextual risk training for
Area managers and relevant Departments;
– Supervises and leads training on the Agency’s Security and Risk Management accountability
framework to those with security responsibilities;
– Supports the Senior National Security Officer and the FSRM offices in the Guard Force
Professionalization efforts;
– Guides and advises other DSRM team members in the development of other capacity
building activities related to their areas of expertise;
– Supported by the Associate Monitoring and Reporting Officer, develops and implements a
monitoring and evaluation tool to measure the impact and assesses areas of improvement in
the next design phase;
– Delivers in person training sessions to both UNRWA international and national personnel as
– Oversees the training needs for the entire agency under the overall UNSMS training
modules, while adjusting towards the UNRWA operations as required;
– Works closely with other UNRWA Security Officers at the field level to ensure that the
training/operational requirements for all UNRWA personnel are duly met and delivered, as
Professional-Work Place Risk Lead:
– Manages the professional risk project; determines needs, arranges focus groups and provides
the required training and materials according to the different target group; supports Directors
in the conduction of needs assessment to determine how professional risk could be better
UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core
Competencies of Communication, Working with People and Drive for Results apply by
Leading and Supervising
Creating and Maintaining Impact and Partnership
Adapting and Responding to Change
Innovating and Taking Risks
Planning and Organizing
For guidance on how to prepare for competency-based interviews: https://careers.un.
Advanced university degree (Master’s or equivalent) from an accredited educational
institution, preferably in political/social science, international relations, law enforcement
and/or business management with a focus on security management or any other related
discipline with a particular focus on training and training development, and/or military/ police
background at mid-grade level.
Job Specific Qualifications
Work Experience
A minimum of 8 years of progressively responsible and relevant experience in Security and
Risk Management related training development, preparation and implementation,
accompanied preferably by significant experience in surge and operations support, including a
minimum three years of UN Security experience at professional level with a UN organization,
preferably with one year experience in a high risk environment, is required.
Unless already serving as an international staff member in the UN Common System, a
candidate for an international posts must have at least two continuous years of relevant
international experience outside UNRWA, and outside the country(s) of which the candidate
is a national or holds citizenship, a passport, or a national identity number, is required.
– Excellent command of written and spoken English is required.
– Excellent command of Arabic language is desired for this post.
Evaluation of qualified candidates may include an assessment exercise which may be
followed by competency-based interview.
Special Notice
Type of Contract and duration: 2 years, with the possibility of further extension.
The Senior Security Operations and Training Officer will be required to travel in the Agency’s
area of operations.
Applicants have to complete the Personal History Profile (PHP) in inspira in order to be
considered. The PHP should be completed with full relevant work experience as per the
requirements in the Job Opening, in order to be considered.
UNRWA welcomes applications from qualified candidates with disabilities.
A roster may be created from the selection exercise, and successful candidates may become
eligible for a temporary appointment to the same post or a similar post.
A first level university degree in combination with two additional years of qualifying
experience may be accepted in lieu of an advanced university degree.
NB: work experience alone or formal qualifications with no relevant work experience are not
considered an acceptable combination.
UNRWA is funded almost entirely by voluntary contributions from UN member states,
regional bodies, business foundations and individual contributions. The mission of UNRWA
is to help Palestine refugees achieve their full potential in human development under the
difficult circumstances in which they live.
For more details on UNRWA, please visit:
United Nations Considerations
Staff members are subject to the authority of the Commissioner-General of UNRWA and to
assignment by him or her.
UNRWA is committed to achieving gender parity at all levels of staffing under the current
UN-wide gender agenda and strongly encourages applications from qualified applicants from
under-represented groups.
At UNRWA, the paramount consideration in the recruitment and employment of staff is the
necessity of securing the highest standards of efficiency, competence and integrity, with due
regard to geographic diversity. All employment decisions are made on the basis of
qualifications and organizational needs. UNRWA is committed to creating a diverse and
inclusive environment of mutual respect. Reasonable accommodation for applicants with
disabilities may be provided to support participation in the recruitment process when
requested and indicated in the application.
UNRWA Considerations
UNRWA staff are expected to uphold the highest standards of efficiency, competence,
neutrality, impartiality and integrity. This includes respect for and commitment to human
rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who
fully and unconditionally commit to these values should consider applying for UNRWA jobs.
Candidates will not be considered for employment with UNRWA if they have committed
violations of international human rights law, violations of international humanitarian law,
sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to
believe that they have been involved in the commission of any of these acts. Candidates who
have committed crimes other than minor traffic offences may not be considered for
employment. The Agency may disqualify applicants who have separated for reason of
misconduct, who left a UN Agency while misconduct processes were pending, or who appear
on the UN Sanctions List.
UNRWA is a non-smoking work environment.
Applicants are urged to follow carefully all instructions available in the online recruitment
platform, inspira. For more detailed guidance, applicants may refer to the Manual for the
Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side
of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in
the application according to the evaluation criteria of the job opening and the applicable
internal legislations of the United Nations including the Charter of the United Nations,
resolutions of the General Assembly, the Staff Regulations and Rules, administrative
issuances and guidelines. Applicants must provide complete and accurate information
pertaining to their personal profile and qualifications according to the instructions provided in
inspira to be considered for the current job opening. No amendment, addition, deletion,
revision or modification shall be made to applications that have been submitted. Candidates
under serious consideration for selection will be subject to reference checks to verify the
information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time)
on the deadline date.

How to apply

The link to browse the JO is: