(Senior) Scrum Master (remote)

Description:

Binary Defense, headquartered in Stow, Ohio, is a rapidly growing cybersecurity software and services firm with solutions that include SOC-as-a-Service, best-in-class Managed Detection & Response software, Security Information & Event Management, Threat Hunting and Counterintelligence. Our expert security staff and technology help shield businesses from cyberattacks.

Named a Cleveland Plain Dealer Top Workplace in 2020 and a top 10 software developer in Northeast Ohio by Crain’s, Binary Defense is a fast-paced business that enjoys a relaxed culture, flexible remote work options, as well as generous on-site perks. For the third year in a row, Binary Defense has been recognized as one of the fastest-growing private companies in the US! Ranking at 2,985 on the Inc. 5000 list for 2021, Binary Defense is proud of its position as the only security firm in Ohio to make the list. The company ranks among the top 100 in Ohio for growth, and in the top 25 in the Northeast Ohio region. At the 2021 Greater Cleveland Partnership’s Best of Tech Awards, Binary Defense was recognized as the Tech Company of the Year, Best Technology Solution and Best Tech Services Company in Northeast Ohio.

Binary Defense offers competitive medical, dental and vision coverage for employees and dependents, a 401k match which vests every payroll, a flexible and remote friendly work environment, as well as training opportunities to expand your skill set (to name a few!). For this role, we would be happy to provide training for certification in any areas (Kanban, XP, etc.) that candidates might not be expert in. If you’re interested in joining a growing team with great perks, we encourage you to apply!

More About the Role

Binary Defense is seeking a talented, high-energy, collaborative Scrum Master, reporting into the VP, who will be critical in implementing and continuously improving processes and practices of our Software Engineering teams. You are an expert facilitator who can lead a group session and are equally comfortable as a collaborator. You bring a wealth of knowledge and a passion to share it, balanced with a strong desire to learn from others. You enjoy being hands-on working directly with the delivery teams and will fill the role of a Scrum Master/Kanban Flow Master as we will implement a blend of Agile frameworks to support our business needs.

Our delivery cycles are highly variable – with some activities needing a rapid response and rollout to all customers within hours and others requiring deep research, planning, and validation over many weeks. The successful candidate for this role must have experience leading the implementation of processes that support transparency, predictability, flexibility, and high quality software releases with dynamic cadences. Your approach must be highly efficient and effective to ensure that your contribution provides maximum benefits with a focus on accelerating delivery. Finally, you must have a high degree of energy and passion for guiding teams through the initial adoption and continuous improvement of our process, practices, and software delivery.

As a remote-friendly team, we default to trust and expect the best from each other. We thrive when we cooperate with each other to deliver timely and effective work. We do our best to help everyone bring their whole selves to work, encourage diversity, and support family-friendliness and flexibility in our schedule.

Key Responsibilities

· Capable, willing, and excited to work as a part of our delivery teams, wearing multiple hats (Scrum Master, Kanban Flow Master, Program Manager, Analyst, etc.).

· Meet teams where they are, assess their needs and goals, and provide guidance and coaching to support their journey.

· Clearly explain the value of Agile to instill trust and confidence.

· Train and coach team members and key stakeholders in Scrum, Kanban, XP and other frameworks, as well as practices they will need to be successful in their roles.

· Build relationships and work effectively within the delivery teams.

· Implement and demonstrate highly effective practices for meeting facilitation.

· Owns process, documentation, education, and continuous improvement roadmap for Software Engineering to ensure the teams are optimizing efficiency and effectiveness.

· Work with leadership and teams to establish a mature and healthy agile software development working environment, within the context of our organizational values and culture.

· Participate in the identification and implementation of tools that support our agile processes. Ensure the tools are selected with input from the users and are then adopted with consistency across teams to provide greater insight on status, productivity, and challenges.

· Lead the definition and evolution of process, tools, guidelines, and standards to maintain information radiators to deliver data-driven insights for Software Engineering (both for the delivery teams and management).

· Generate regular reporting (iteration, monthly, and quarterly) including key performance indicators and metrics, executive reporting and other ad-hoc reporting required.

· Be expert in software management tools. We use GitLab for work management, CI/CD, and documentation (wiki). Must be able to come up to speed and begin generating meaningful insights quickly.

· Collaborate with leadership on portfolio governance for Scrum, Kanban, and other projects and facilitate the start or stop of work based on investment decisions.

· Other projects and responsibilities, as assigned by the direct manager

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Requirements:

Education/Experience

· Computer Science, Engineering, or similar degree. Equivalent real-world experience would be acceptable in lieu of degree.

· 5+ years of experience in a Scrum Master, Agile Coach, or similar role.

· Deep knowledge in various team (Scrum, Kanban, XP, etc.) Agile frameworks.

· Working knowledge of scaling (LeSS, S@S, SAFe, etc.) Agile frameworks – nice to have as this is not a current need for the organization.

· Strong technical background – having previously been a software engineer or similar type role.

· Successfully worked within a company transitioning to scale-up.

· Experience successfully working with distributed teams as the current teams are fully remote.

· Experience working with offshore, nearshore, or outsourced teams.

· Proven capability of managing multiple priorities effectively and performing under tight deadlines.

Other Knowledge, Skills and Abilities

· Strong communication skills, including the ability to clearly and concisely express concepts in verbal and written forms.

· High tolerance to ambiguity and ability make progress in the face of it.

· Strong servant leader and mentor, able to lead and work with multiple diverse roles and personalities.

· Balanced business/technical background. Sufficient level of technical knowledge to provide highly credible leadership to technology teams. Ability to evaluate complex project risks and issues and communicate these effectively to business stakeholders accurately and objectively.

· Able to collaborate closely with peers across Software Engineering and other departments. You’ll sponsor healthy conflict amongst the team to resolve issues quickly, escalating only when all options are exhausted.

· Able to manage and influence others (both within and outside your own direct workgroup).

· Self-motivated driver able to make progress despite obstacles.

· Bring an ability to thrive in a fully remote organization.

· Attitude of transparency – must desire to bring disclosure and transparency to the business about the team and grow business trust.

· Excellent prioritization, risk identification, and issue problem solving skills to keep deliverables on track.

· Commitment to continuous improvement. Ability to dynamically adjust the plan, to resolve resource contention as well as to meet changing business needs.

· Accountable – must embody a strong sense of responsibility for the timely completion of tasks, as well as the responsibility to ensure a shared understanding of shared tasks.

· Communicative and social – excellent interpersonal and group facilitation skills including the ability to work with diverse stakeholders and personality types. Ability to bridge the gap between technical and business stakeholders.

Preferred

· Experience in cybersecurity and intelligence.

· CSM, CSP, CSD, ACP or similar project management, business analysis, product management, and agile certifications.

· Working understanding of Theory of Constraints.

PM21