Senior Resettlement and Complementary Pathways Coordinator

UN High Commissioner for Refugees

Organizational Setting and Work Relationships

The Senior Resettlement and Complementary Pathways Coordinator has responsibility for the coordination and management of global resettlement activities, as well as consistent implementation of UNHCR’s resettlement policies and objectives as an integral part of UNHCR’s global refugee protection and solutions strategies. The post is located in the Resettlement Service, Division of International Protection, Headquarters and its incumbent leads and supervises a team of ten resettlement staff, and reports to the Deputy Director (Pillar III) / Head of the Resettlement Service. The incumbent is part of the DIP Senior Management Team. The incumbent has extensive work relationships and contacts with a wide array of external / internal stakeholders, often at a senior level, in coordinating UNHCR’s global resettlement activities. External stakeholders include traditional as well as new and emerging resettlement countries, host governments, NGOs, international organizations, academics, local authorities and resettlement service providers in resettlement countries. In addition to providing direct supervision to staff in the Service, the incumbent monitors the effectiveness of Regional Hubs and provides functional supervision to Regional Resettlement Officers in the field.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties – Stay abreast and analyze the implications of global and regional political, legal, social and economic developments and provide advice / recommends on policy / strategic approaches to further UNHCR objectives with respect to resettlement. – Advise and assist the Head of the Resettlement Service in the formulation and operationalization of policies and strategies to realize UNHCR¿s resettlement vision and goals, and deliver resettlement outcomes consistently and effectively in a results-based framework. – In coordination with the Regional Bureaus and other divisions within UNHCR, strive to achieve consistent implementation of resettlement objectives within the context of UNHCR¿s overall protection objectives and strategies. To this end, oversee, inter alia, the planning of the Projected Global Resettlement Needs as it relates to Country Operations Planning (COP) and the enhancement of resettlement. – Advise the Head of the Resettlement Service on issues and initiatives in the broader asylum and migration environment as they impact on resettlement and protection of refugees and the development of appropriate policy and operational responses. – Ensure that UNHCR’s resettlement strategy addresses the specific protection needs of women and men, children, youth and older persons, persons with disabilities, and groups such as sexual minorities and persons living with HIV/AIDS. – Ensure that resettlement operations are integrated into all aspects of operational and strategic planning and resource allocation within the organisation, and that the probity and accountability of resettlement delivery is adhered to. – Coordinate resettlement responses to emergency situations. – Coordinate the bilateral relations with resettlement countries on policy and operational issues. – Develop and implement strategies and tools to enhance collaboration with key stakeholders, including NGOs. – Coordinate and manage the effective functioning of the resettlement deployment scheme, including prioritization of deployment lines to address capacity gaps to meet yearly resettlement targets. – Coordinate fund-raising activities in support of additional resettlement projects and human resource needs in the field. – Promote, disseminate and strengthen understanding and capacity for and monitor the implementation of UNHCR’s global resettlement policies, procedures and guidelines. – Monitor the effectiveness of Regional Hubs and provide advice and guidance as required. – Implement, in coordination with relevant counterparts at Headquarters and in the Field, resettlement initiatives to mitigate risks to the organisation and ensure the integrity of resettlement operations. In this connection, particular attention is given to resettlement delivery in the field by making sure that the monitoring, evaluation and oversight mechanisms are properly considered and integrated into activities. – Conduct periodic field missions to review and provide advice and guidance on the implementation of the resettlement strategies. – Negotiate with resettlement countries to find resettlement solutions for highly complex and sensitive individual cases submitted on an emergency / urgent basis through the Processing Unit of the Resettlement Service. – Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement process; comply with UNHCR policy and guidelines on HIV/AIDS. – Coordinate dialogue on resettlement related issues to bring about global coherence and synergy to make resettlement both strategic as well as responsive to the needs of persons of concern. – Assist the Head of the Resettlement Service in ensuring that UNHCR’s resettlement perspective is fully represented in external fora (ExCom, Standing Committee, Annual NGO Consultations, IGC, high-level bilateral meetings etc.) and in leading the Annual Tripartite Consultations on Resettlement (ATCR) / Working Group on Resettlement (WGR) process. – Negotiate with resettlement countries the development and enhancement of resettlement and integration programmes. – Manage a process to ensure that key stakeholders receive up-to-date and accurate information on UNHCR¿s resettlement policies and procedures. – Ensure the production of the resettlement contribution to standard reports (global report, global appeal, donors¿ specific reports, statistical reports). – Ensure the production of analytical resettlement reports, updates and briefing notes, including with regard to statistics and trends, progress to achieving global resettlement targets, challenges and responses. – Develop and implement strategies and tools to guide and monitor UNHCR¿s efforts to enhance resettlement capacity in field operations, including through training activities and policy guidance on resettlement staffing, and oversees initiatives to address gaps in resettlement delivery. – Contribute to a communications strategy that generates support for UNHCR¿s operations from external partners (e.g. the general public, governments, partners, the media, academia and persons of concern). – Provide day-to-day supervision to staff in the Resettlement Service and exercise effective managerial oversight, direction, guidance and support. – Provide functional supervision to regional resettlement staff in the field. – Promote the mainstreaming / prioritization of resettlement posts in field operations where required. – Clear UNHCR’s global resettlement strategy for endorsement by the Head of the Service. – Negotiate globally with resettlement countries and as appropriate with host governments on behalf of UNHCR. – Take decisions on UNHCR’s feedback on resettlement countries’ yearly quota allocation. – Take decisions on prioritization of affiliate workforce deployments. – Take decisions on highly complex and sensitive individual cases and approve resettlement submissions / withdrawals / resubmissions. – Clear resettlement-related documents and reports. – Approve expenditures under the UNHCR resettlement budget. – Represent UNHCR¿s resettlement positions in global fora. – Enforce global compliance with, and integrity of, resettlement standard operating procedures. – Enforce compliance of supervised staff with global resettlement policies and standards of professional integrity in the delivery of resettlement services. – Functionally clear resettlement positions published in the compendia. – Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience Years of Experience / Degree Level For P5 – 12 years relevant experience with Undergraduate degree; or 11 years relevant experience with Graduate degree; or 10 years relevant experience with Doctorate degree

Field(s) of Education International Relations; Political Science; Social Science; International Law; or other relevant field. (Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses Not specified.

Relevant Job Experience Essential Minimum 12 years previous job experience relevant to UNHCR activities, some of which should have been of a senior level related to the international protection of persons of concern. Field experience. Desirable Senior-level stakeholder management. Extensive knowledge of UNHCR’s broad protection policy and procedures.

Functional Skills PR-International protection concepts and principles (Functional Skills marked with an asterisk* are essential)

Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Position Competencies

C001L4 – Accountability Level 4 C002L4 – Teamwork & Collaboration Level 4 C003L4 – Communication Level 4 C004L4 – Commitment to Continuous Learning Level 4 C005L4 – Client & Result Orientation Level 4 C006L4 – Organizational Awareness Level 4 M001L4 – Empowering and Building Trust Level 4 M002L4 – Managing Performance Level 4 M006L4 – Managing Resources Level 4 M005L4 – Leadership Level 4 M003L4 – Judgement and Decision Making Level 4 M004L4 – Strategic Planning and Vision Level 4 X006L4 – Policy Development & Research Level 4 X001L4 – Analytical Thinking Level 4 X007L4 – Political Awareness Level 4

How to apply

For a full job description and to apply, interested candidates are requested to visit the UNHCR career page at – click on the Vacancies tab and enter job ID 37289.

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).

Please note that the closing date for positions advertised in the Addendum 2 to March 2022 Compendium is Tuesday 14 June 2022 (midnight Geneva time).