Senior Protection Assistant

UN High Commissioner for Refugees

Operational Context:

The United Nations High Commissioner for Refugees (UNHCR) is an international organization with the mandate to assist persons in need of international protection; asylum seekers; refugees; statelessness; and internally displaced persons. The UNHCR operation in Mozambique has its main office in Maputo, field office in Nampula and sub office in Pemba. The working language in the UNHCR offices in Mozambique is English.

Additionally, there is a Disability Working Group (chaired by FAMOD). The Protection Cluster in Mozambique is led by the United Nations High Commissioner for Refugees (UNHCR) and has dedicated Protection Cluster coordinators at the National Level (based in Maputo) and covering Cabo Delgado Province (based in Pemba). In two Provinces, UNHCR is leading Protection Working Groups to ensure the coordination of protection activities: in Sofala and in Nampula (which also covers Niassa and Zambezia).

The Senior Protection Assistant reports to Senior Cluster Coordination Officer (Protection). The incumbent monitors protection standards, operational procedures and practices in protection delivery in line with international standards and provides functional protection support to information management and programme staff. The Senior Protection Assistant provides quality, timely and effective protection support to supervisor and Cluster members and identifies opportunities to mainstream protection methodologies and safeguards in operational responses. S/he contributes to designing a comprehensive protection strategy and may liaise externally with local authorities and partners on protection issues as guided by the supervisor. Please also note that recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of vaccination against COVID-19.

Duties: – Consistently apply International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct. – Provide counselling on protection issues to PoC; liaise with competent authorities to ensure the issuance of personal and other relevant documentation. – Support activities in protection related AGD based programming with implementing and operational partners. – Conduct preliminary information gathering and interviews in support of eligibility, status determination, durable solutions and social needs assessment. – Contribute to measures to identify, prevent and reduce statelessness. – Contribute to a country-level child protection plan as part of the protection strategy. – Contribute to a country-level education plan for PoC as part of the protection strategy. – Monitor Standard Operating Procedures (SOPs) for all protection/solutions activities. – Participate in individual protection case management including cases of SGBV and child protection. Monitor and report on cases of refoulement, expulsion and other protection incidents. – Assist in identifying durable solutions for PoC in voluntary repatriation, local integration and where appropriate, resettlement. – Contribute to the design, implementation and evaluation of protection related AGD based programming with implementing and operational partners. – Draft reports, routine correspondence, update relevant databases and compiling statistics within the Area of Responsibility (AoR). – Contribute to initiatives to enhance national and local protection capacities. – Select PoC for preliminary interviews and decide which relevant information to share. – Enforce integrity in the delivery of protection services by local implementing partners. – Perform other related duties as required.

Minimum Qualifications: Education & Professional Work Experience Years of Experience / Degree Level: For G5 – 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher.

Certificates and/or Licenses: ▪ Development Studies ▪ Human Rights ▪ Community Development /Social Work ▪ Social Science, ▪ Political Science ▪ International Law

Functional Skills: IT-Computer Literacy CL-Protection & Solutions Awareness

PR-Protection-related guidelines, standards and indicators PR-Refugee Protection Principles and Framework

Language Requirements: For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

Competency requirements:

All jobs at UNHCR require six core competencies and may also require managerial competencies and/or cross-functional competencies. The six core competencies are listed below.

Core Competencies: Accountability Communication Organizational Awareness Teamwork & Collaboration Commitment to Continuous Learning Client & Result Orientation

Cross-Functional Competencies: Analytical Thinking Political Awareness Stakeholder Management

How to apply

External candidates: External candidates are candidates who are not in Group 1 or Group 2. They must meet the essential minimum requirements of the position and candidates not citizens of the country must comply with all eligibility requirements for employment in line with the prevailing legislative prerequisites in the country.

Submission of applications:

Interested external applicants need to apply via the following email address [email protected], do not forget to attach your motivation letter, CV and other pertinent documents. Applications will be accepted only via email.

Late applications will not be accepted. Only shortlisted candidates will be contacted. Shortlisted candidates will be required to sit for a written test and/or oral interview. UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees).

The evaluation of applicants will be conducted based on the information submitted during the application.Applicants must provide complete and accurate information pertaining to their personal profile and qualifications. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

UNHCR strongly encourages qualified female applicants to apply. UNHCR seeks to ensure that male and female employees are given equal career opportunities. UNHCR is committed to achieving workforce diversity in terms gender, disability, marital or civil partnership status, race, colour or ethnic and national origins, religion or belief, or sexual orientation. All applications will be treated with the strictest confidentiality.

UNHCR has a zero-tolerance policy against Sexual Exploitation and Abuse (SEA). SEA is unacceptable behaviour and prohibited conduct for UNHCR personnel. It constitutes acts of serious misconduct and is therefore grounds for disciplinary measures, including dismissal. Any concerns or suspicions about a possible case of SEA should be reported immediately to the Inspector General’s Office (IGO) at [email protected] or through the online complain form at https://www.unhcr.org/php/complaints.php or by confidential fax: +41 22 739 73 80.


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