Senior Manager, Enterprise Risk Management

*This role is eligible to be fully remote from anywhere in the US*

The Senior Manager, Enterprise Risk Management will be responsible for the leadership and management necessary to identify, evaluate, mitigate, and monitor MSH’s operational and strategic risk. They will develop MSH’s Enterprise Risk Management framework, tools, practices, and policies to assess, analyze, manage, and report MSH’s enterprise risks according to an enterprise risk management framework.

The Senior Manager will ensure MSH’s risk management policies and strategies are in compliance with applicable MSH strategic priorities and initiatives, applicable regulations, Board and Executive Management priorities and risk appetite, and responsive to MSH’s business and industry trends. Establishes the Enterprise Risk Management architecture for MSH-wide implementation. They will oversee and monitor all strategic and operational risk management activities of MSH business units and projects. The Senior Manager will monitor and analyze risk within MSH business units and periodically report on these risks to the Board and Executive Management. They will collaborate with business units and project to build a culture of risk thinking, identify mechanisms to track and manage risk, and build capacity across the organization.

The Senior Manager will lead or provide key inputs into MSH’s enterprise risk or other committee that oversees the enterprise risk management process and ensure alignment with MSH strategies and objectives.

The Senior Manager will be responsible for maintaining MSH’s quality management system and ensuring compliance with ISO standards.

Specific Responsibilities

Enterprise Risk Management (45%)

• Design, implement, and manage MSH wide risk management process, including an analysis of the financial, legal, reputational, and regulatory risks that impact MSH and its business.
• Develop company-wide risk management strategies in coordination with senior leadership.
• Establish policies and procedures to identify, assess, prioritize, mitigate, monitor, and report on MSH projects and business unit risks.
• Develop Risk Registers for project and business unit activity. Create and deploy guidelines, procedures, and training for MSH projects and business units for creation, use, and maintenance of Risk Registers to assess, identify, prioritize, and manage risks.
• Conduct organization wide risk assessments by collecting and analyzing Risk Registers, to create risk management, monitoring, and reporting systems.
• Review and assesses risk management policies and procedures, including recommendations and implementation modifications and improvements.
• Lead in MSH wide risk assessment, monitoring, and reporting process, by designing and implementing the frequency and monitoring mechanism.
• Assess, identify, and develop and/or deploy enterprise risk management solutions, including incident tracking systems – MSH wide.
• Develop frameworks for and conduct periodic assessments for specific risk categories to include Fraud, Information Technology Security and Safety/Duty of Care.

Business Continuity Plan (20%)

• Develop and disseminate processes for MSH business continuity planning.
• Prepare periodic MSH business continuity plan in collaboration with key MSH business leaders and submit summary report to MSH Board and the Leadership team.

Risk awareness training (5%)

• Develop risk awareness guidelines and training materials and deliver periodic training to MSH U.S and project employees.
• Build and maintain tools and techniques in in enterprise risk management for use and reference by MSH business units and projects

Annual Risk Assessment & Reporting (5%)

• Manage the annual risk assessment process for MSH programs and MSH Home Office Business Units and disseminate results organization wide.
• Prepare, submit, present MSH wide risk management report to the Board and MSH Leadership team.

Quality Management and Incident Reports Tracking System (15%)

• Maintain MSH’s Quality Management System (QMS), ensuring adherence with ISO 9001 standards.
• Conduct management meetings with business process owners and leadership team to review key process of the Quality Management System and identify areas of improvement.
• Provide feedback to the Leadership team on the effectiveness of the Quality Management System (QMS)
• Plan and arrange internal audits of the QMS to ensure process plans are maintained and up to date according to ISO 9001 standards.
• Distribute QMS internal audit reports and track open issues through successful completion
• Communicate with the ISO certification body and other external parties for audits, reports and corrective actions.
• Promote awareness of the quality management system to all employees.
• Identify incident tracking solutions for deployment and implementation MSH-wide, including periodic summary and exception reports (Dashboard).

Quarterly compliance certification (5%)

• Maintain, update, and disseminate MSH’s Quarterly Compliance Certification and provide quarterly summary reports to the leadership team and program delivery business unit regarding the Quarterly Compliance Certification results.
• Identify exception reports in the Quarterly Compliance Certifications and conduct follow up with process-owners on mitigation plans.

Enterprise Risk Management Maturity Assessment & Evaluation (5%)

• Identify and deploy resources to conduct MSH enterprise risk management maturity status, and report to MSH Board, Leadership Team, Projects, and Business Units.

Education

Required: Advanced degree in Finance, Business Administration, Economics.

Preferred:

• Certification in Risk Management Assurance
• Certified Internal Auditor, CPA

Experience

Required:

• A minimum of 8 years of professional relevant experience
• Strong working knowledge of enterprise risk management and previous experience working in risk management, assurance, and audit
• Experience in a leadership position managing global risk and compliance issues in international NGOs
• Internal audit process management

Preferred:

• ISO quality management experience highly preferred
• Experience with implementing and overseeing quality and document management systems highly preferred

Knowledge and Skills

• Demonstrated skills and ability to build and maintain organization-wide systems and processes
• Strong supervisory and leadership skills and experience.
• Excellent quantitative and analytical skills, along with the ability to apply those skills across a variety of business processes in problem solving.
• Thorough understanding of policies and best practices in enterprise risk management.
• Excellent verbal, presentation, and written communication skills. Must be able to communicate clearly with and present effectively to all levels within the organization.
• Excellent critical thinking skills.
• Excellent organizational skills and attention to detail.
• French language skills.
• Non-profit industry experience with International NGOs.

Competencies

• Commitment to integrity, strong work ethic and MSH mission and values
• Ability to work collaboratively in a matrixed environment.
• Strategic thinking
• Proactive and dynamic problem analysis and solving
• Ability to navigate vague or unclear situations with a solutions-oriented mindset
• Excellent interpersonal and relationship-building skills

Physical Demands

Travel to MSH project countries required (30-40%)

Keyboard use, pulling drawers, lifting papers <10lbs., etc.

MSH is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender or gender identity, religion, creed, citizenship, national origin, age, veteran status, or disability unrelated to job requirements. MSH will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status. In compliance with U.S. Department of Labor Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act, MSH has developed and maintains an affirmative action program and plan.