Senior Manager, Country Communications

JOB SUMMARY: The Senior Communications Manager’s primary role is to lead communications-related activities for International Medical Corps in country missions while creating and implementing the communications strategy, gathering and generating content, exploring visibility opportunities and developing effective communication resources through coordination with different departments.

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation:

Main Tasks And Responsibilities

• Design the communications and visibility plans and budgets for all active grants.
• Contribute to proposals by designing communications and visibility plans and budgets.
• Manage the communications and visibility budget lines for all active grants.
• Manage the relationships with different colleagues in the country mission and at HQ level.
• Manage a calendar of donor communications deliverables, ensuring that it is accessible to program and communications colleagues.
• Oversee the creation of engaging communications and media materials, such as stories, photos, videos, infographics, newsletters, brochures and other communications products. This will include creating the content and suggesting the communications format for it.
• Participate in public outreach and awareness initiatives, including media relations and outreach (cultivating relationships with reporters, pitching stories, responding to requests, etc.), working closely with field teams.
• Support executive communications efforts, including speeches, talking points and presentations.
• Coordinate with all field teams and work closely with them on all field activities and site visits whenever needed.
• Visit the field sites regularly to gather photos, write success and human-interest stories, working closely with the field teams.
• Coordinate with and manage external vendors, such as agencies and independent filmmakers and photographers.
• Manage the relationships with suppliers, in coordination with the logistics department, including finding new suppliers in the market, raising work orders and requests for quotations, following up on payments and finalizing contracts.
• Manage the archiving of all communications materials.
• Manage the implementation and design of social media plans.
• Update and manage shared folders, including story and photo/vido files and country-related fact sheets.
• Ensure consistent branding, in line with donor visibility guidelines.
• Manage the communications-related efforts of other country staff, and coach them on best practices while building their capacity.

Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.

Code of Conduct

As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report.

If this is a supervisory position, one must set an example of ethical behavior through one’s own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct & Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct & Ethics and International Medical Corps’ policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns.

Safeguarding

It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons.

Equal Opportunities

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

Minimum Qualifications

• Typically, a Bachelor’s degree in marketing, communications, journalism or another relevant discipline is required. Advanced degree a plus. Equivalent combination of relevant education and experience may be substituted as appropriate.
• Typically, 7+ years of relevant and progressive experience working in corporate communications in a dynamic, fast-paced, high-volume work environment.
• Ability to work successfully and effectively as part of a team, as well as independently, in a multicultural and participatory environment.
• Solid computer skills, including the Microsoft Office suite. Familiarity with the design and production process.
• Experience working with NGOs working in the humanitarian or development field is desirable.
• Proven experience in people management.
• Excellent copyediting and proofreading skills; able to interpret and simplify technical language to adapt it for a wide range of audiences.
• Excellent research, interviewing and writing skills; adept at writing clean, engaging copy under deadline pressure.