Position Title: Senior Information Management (IM) Assistant (IOM Clark)

Duty Station: IOM Philippines Country Office (Clark, Philippines)

Classification : General Service Staff, Ungraded (G-7 Equivalent)

Type of Appointment: Special Short-Term, three (3) months with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 01 October 2024

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive environment. It is one of the factors that makes the organization qualified to deal with the complex issue of migration. IOM sees that diversity is one of the organizational strengths.

IOM aims to foster an inclusive workplace where everyone treats each other (including colleagues and beneficiaries) with dignity and respect.

IOM has a zero-tolerance policy against sexual exploitation and abuse of affected populations, and sexual harassment of personnel.

Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.

Context:

Under the overall supervision of the Head of Programmes in Manila and direct supervision of the National Information Management Officer, the successful candidate will perform the following functions under the “CAPACITY BUILDING SUPPORT TO THE PHILIPPINE GOVERNMENT FOR IMPROVED EMERGENCY PREPAREDNESS AND RESPONSE” Project.

Under the overall supervision of Senior Operation Coordinator CCCM, and direct supervision of MEAL Officer, the Senior IM Assistant [KJ1] will support the information management activities required to implement the project.

Core Functions / Responsibilities:

• Support CCCM team and other internal and external actors in creating the necessary information management tools/products as needed.
• Support the documentation of activities, contact, and project information on all the actors present in site (e.g. service mapping, tackers, master contact lists, etc.).
• Support the CCCM team in strengthening information management and information sharing that supports all service provision, including distributions, community mobilization, assessments, etc.
• Support the establishment of a complaints and case referral mechanism which ensures confidentiality.
• Assist in designing sensitization materials (e.g., posters, leaflets, banners, etc.) for CCCM and other service providers/partners at the site level as needed.
• Ensure that individuals are aware of the assistance and services available and how to access them through creating the necessary information products.
• Assist with reporting, success stories, and information management-related efforts.
• Provide reports, regular updates, and other relevant information materials and statistics regarding CCCM activities at the site level.
• Support with conducting outreach CFM activities as needed.
• Support with conducting site monitoring visits and facilitate focus group discussions (FGDs) to shove the CCCM and IOM intervention when needed.
• Ensure required documents or information are kept safe, organized, and filed in accordance with IOM policies.
• Perform other duties as assigned by the direct supervisor.

Required Qualifications and Experience

Education

• University degree in ICT/IT or equivalent from an accredited academic institution or institute with a minimum of two years relevant working experience, or,
• Completed high school degree with at least four years of relevant experience.

Experience

• Minimum two years of professional experience in Camp Coordination and Camp Management (CCCM), Community Engagement, Information Management, and/or any other relevant experience.
• Good experience with design software (e.g., Adobe software and others).
• Experience in supporting the management and coordination of information flows and data management, including collection, storing, processing, and analyzing data to generate information products, is desirable.
• Familiarity with statistical software packages is desirable.
• Advanced communication and interpersonal skills with the ability to deal with work pressure and meet deadlines.

Skills

• ​Data entry, analysis, and manipulation skills in Excel, Kobo and other Microsoft software.
• Experience in analytical tools like PowerBI will be an added advantage.
• Capacity to manage sensitive and confidential matters with discretion and professionalism.
• Ability to establish effective working relations with persons of different backgrounds.

Languages

• For all applicants, fluency in English and Filipino, is required (oral and written).
• Working knowledge of Dari and/or Pashto is an advantage.

Notes

Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies

The successful candidate is expected to demonstrate the following values and competencies:

Values – all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators level 1

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

IOM’s competency framework can be found at this link.

Competencies will be assessed during a competency-based interview.

Other

• Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
• Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa, and authorizations by the concerned Government, where applicable.
• Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and work permit, as applicable.
• The position involves onsite and/or offsite work (or a combination of both). The working modality will be further discussed during the interviews if candidate is available to work on-site and/or offsite.