Senior Information Management Assistant

Hardship Level (not applicable for home-based)

A (least hardship)

Family Type (not applicable for home-based)

Family

Staff Member / Affiliate Type

UNOPS LICA5

Target Start Date

2024-02-15

Job Posting End Date

January 10, 2024

Terms of Reference

General Background

The High Commissioner has elevated data as a corporate priority and strategic asset. In its Data Transformation Strategy 2020-2025, UNHCR established its vision to be a trusted leader on data and information related to refugees and other affected populations, thereby enabling actions that protect, include, and empower. This shift to becoming a more data-enabled organization requires a sustained commitment, data governance, the alignment of data procedures and systems, and dedicated resources.

The Senior Information Management Assistant assists in the production and dissemination of information on refugees and other people in need of international protection, including but not limited to Protection and Programme information.

The position is supervised by the Inter-Agency Coordination Officer in Brasilia but coordinates and receives functional guidance and support from IM specialists at country/regional and global level. Subject to the nature of the task/assignment, the Senior Information Management Assistant will work independently on routine tasks, following instructions of the supervisor for more complex issues. The position has no supervisory role. The incumbent may play a liaison role with the national and local authorities for gathering and exchange of data.

Work Experience

Essential

Experience with handling confidential data and demonstrated understanding of different data collection methodologies and data analysis.

Proficient user of data management software and familiarity with survey design and data collection (e.g., MS Access, Kobo and PowerBI).

Flexibility and adaptability; good communication skills; and ability to work independently as well as in team.

Desirable

Successful participation in the Operational Data management Learning Programme. Experience in web design and software development is an asset.

Experience with relevant software such as ArcGIS, Mapinfo, SPSS, EpiInfo6, SQL Server, and/or proGres.

Experience with HTML, PHP, ASP and/or Java is an asset.

Ability to formulate IM-related technical requirements and Operating Procedures.

Working knowledge of Portuguese language.

Standard Job Description

Senior Information Management Assistant

Organizational Setting and Work Relationships

The Senior Information Management Assistant assists in the production and dissemination of information on the population of concern, including but not limited to Protection and Programme information.

The position is supervised by a more senior position at the field level and receives functional guidance and support from IM specialists at country/regional and global level. Subject to the nature of the task/assignment, he/she will work independently on routine tasks, while will follow instructions of the supervisor for more complex issues. The position has no supervisory role. The incumbent may play a liaison role with the national and local authorities for gathering and exchange of data.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties

• Assist in operationalizing country-specific common data standards and promoting them with partners.
• Assist in compiling and aggregating information elements required to produce standardized information products and implement data/information collection plans for baseline and context-specific data.
• Support the operation in the analysis of processed data and information and perform data quality and consistency control.
• Facilitate the analysis of cross-border information between relevant countries.
• May be required to collect GIS data, update maps and undertake field trips to project sites.
• May be required to participate in Needs Assessment processes, specifically in data collection, processing/collation and data exploration.
• Liaise with partners and represent UNHCR in meetings related to the functions.
• Decide on appropriate resolution to data management problems and escalate issues to the supervisor if incident cannot be resolved.
• Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
• Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level

For G5 – 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher

Field(s) of Education

Not applicable

Certificates and/or Licenses

Information Technology, Demography, Statistics, Social Sciences

Operational Data management Learning Programme

(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience

Essential

Experience with handling confidential data and demonstrated understanding of different data collection methodologies.

Desirable

Successful participation in the Operational Data management Learning Programme.

Experience in web design and software development is an asset.

Experience with relevant software such as ArcGIS, Mapinfo, SPSS, EpiInfo6, SQL Server, and/or proGres.

Experience with HTML, PHP, ASP and/or Java is an asset.

Ability to formulate IM-related technical requirements and Operating Procedures.

Functional Skills

DM-Data collection methodologies

IM-Epi Info Software

IT-Geographic Information Systems (GIS)

IM-Information Management (related technical requirements & Operating Procedures)

IM-Statistics Analysis

IT-Microsoft Excel

(Functional Skills marked with an asterisk* are essential)

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Required Languages

English

,

,

Desired Languages

Portuguese

,

,

Skills

Additional Qualifications

DM-Data collection methodologies, IM-Epi Info Software, IM-Information Management (related technical requirements & Operating Procedures), IM-Statistics Analysis, IT-Geographic Information Systems (GIS), IT-Microsoft Excel

Education

Certifications

Demographics – Other, HCR Operational Data Management Learning Program – UNHCR, Information Technology – Other, Social Sciences – Other, Statistics – Other

Work Experience

Other Information

This position doesn’t require a functional clearance