Senior Human Resource Officer (Performance Management and Culture)

Position Title : Senior Human Resource Officer (Performance Management and Culture)

Duty Station : Geneva, Switzerland

Classification : Professional Staff, Grade P4

Type of Appointment : Fixed term, one year with possibility of extension

Estimated Start Date : As soon as possible

Closing Date : 21 March 2022

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity.

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates

2. External female candidates:

3. Candidate from the following non-represented member states:

Antigua and Barbuda; Aruba (Netherlands); Botswana; Cabo Verde; Comoros; Congo (the); Cook Islands; Cuba; Curaçao; Fiji; Guinea-Bissau; Guyana; Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People’s Democratic Republic (the); Latvia; Libya; Luxembourg; Madagascar; Marshall Islands; Micronesia (Federated States of); Montenegro; Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Saint Vincent and the Grenadines; Samoa; Sao Tome and Principe; Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states of IOM and female candidates.

Context:

Under the overall supervision of the Director, Department of Human Resources Management, the direct supervision of the Head of the Integrated Talent Management Unit and in close collaboration with the Human Resources Policy Unit, the Senior Human Resource Officer (Performance Management and Culture) will be responsible and accountable for the implementation and continuous improvement of the performance and talent management architecture and culture at IOM, including relevant systems and tools.

Core Functions / Responsibilities:

Framework operation and advice

1. Lead the design and review as well as the implementation and continuous improvement of IOM’s performance and talent management architecture and culture, including systems and tools.

2. Strengthen the institutional performance management culture and ensure regular communication on the topic with managers.

3. Advise managers on complex and difficult underperformance cases while adhering to the appropriate policy.

Benchmarking and data analytics

1. Establish and continuously monitor key organization-wide indicators and proxies related to performance management. Identify deviations from the norm and proactively liaise with managers to implement preventive action. Liaise with Managers to ensure such plans, strategies and indicators are reviewed and updated in a quality, timely manner.

2. Develop and evaluate appropriate key talent and performance indicators and performance goals for specific positions and departments, ensuring alignment with organizational goals.

3. Provide advice on the analysis and interpretation of performance and talent benchmarking metrics to actively drive improvements.

4. Stay ahead of recent trends in both performance and talent management practices and share best practices.

Promoting a culture of performance management

1. Develop a tool kit for managers to recognize high-performing staff members.

2. Lead internal communication and capacity-building efforts, including developing training materials and delivering trainings in close coordination with the Staff Development and Learning Unit.

3. Generate performance reports, communications and presentations for management.

AOB

1. Represent the Organization in external UN Common System events in the capacity of a subject matter expert on performance management.

2. Participate in special projects and performs other duties as may be assigned.

3. Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

• Master’s degree in Human Resources Management, Law or a related field from an accredited academic institution with seven years of relevant full time professional experience; or

• University degree in the above fields with nine years of relevant professional experience.

Experience

• Strong understanding of relevant HR areas and experience in crafting performance and talent management programmes;

• Prior experience working in international organizations or multi-national corporations preferred.

Skills

• Sound understanding of performance and talent tools available in the market;

• Excellent analytical skills; ability to analyze data, draw conclusions and provide data-driven recommendations and reports;

• Superb planning, coordination and organizational skills;

• Excellent verbal and written communication skills;

• Effective collaboration skills across teams and organizations;

• A positive attitude, strong results orientation and high degree of initiative and responsiveness;

• Proven ability to work independently in a fast-paced, high-stakes and often stressful environment;

• Ability to multitask, meet tight deadlines, and attend to details while staying focused on key priorities;

• Ability to confidently interact with senior management as well as build trusting working relationships and partnerships at all levels of the organization;

• Ability to work with autonomy.

Languages

IOM’s official languages are English, French, and Spanish.

External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (French, Spanish, Arabic, Russian or Chinese).

For all applicants, fluency in English and French and/or Spanish (oral and written) is required. Proficiency of language(s) required will be specifically evaluated during the selection process,

which may include written and/or oral assessments.

Notes

1 Accredited Universities are the ones listed in the UNESCO World Higher Education Database

(https://whed.net/home.php).

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 3

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 3

• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.

• Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.

• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

IOM’s competency framework can be found at this link. https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.pdf

Competencies will be assessed during a competency-based interview.

Other:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.