Senior Handover Engineer

Responsibilities:

1. Create and maintain a smooth handover cycle.
2. Prepare / make sure all HO documents are ready.
3. Dispatch the HO notifications to the clients of the ready units.
4. Coordinate with all departments; making sure the units are eligible/ qualified for HO i.e.; Revise units’ financial status before finalizing the HO, making sure all dues are settled (payment, maintenance, club, postdated checks, interest “if any”).
5. Conduct site visits to determine units’ status.
6. Set/ book HO appointments with Clients to finalize the handover of the units.
7. Inspect units that are ready to be delivered making sure the units are ready for HO.
8. Report to the Project Management department the inspection status for each unit separately making sure any snag list is finalized within the agreed SLA/ pre-set deadline to finalize the HO.
9. Collect units’ keys from the Projects Management department to finalize the HO with the clients before the HO visit.
10. Handle client requests/ inquiries during the HO visit promptly and modifications and liaise with the concerned departments to resolve clients’ issues to get required information.
11. Records snag list or comment received from the clients during the HO visit, and follows up with the Project Management department to finalize the snag list within the agreed SLA/ pre-set deadline to finalize the HO.
12. Maintains good reporting/ logging system.
13. Updates all concerned teams with the HO execution/ completion
14. Performs other related duties and responsibilities as required.

Requirements:

-Bachelor degree in Engineering.

-Ideal experience: 3+ years as a handover engineer (real estate background)

-Proficient in Microsoft Office, Excel, Word and Outlook