Senior External Relations and Projects Officer (Arab Countries), P-4, HQ Amman, Jordan (Re-opened)

Org. Setting and Reporting
The Senior External Relations and Projects Officer (Arab Countries) reports directly to the Director of Partnershipsand to the Director, External Relations Department (through the Director of Partnerships).

The incumbent participates in developing and maintaining effective relations with Arab donor governmentsand other funding organizations and monitoring the implementation of an Agency-wide portfolio of projectsfunded by these donor countries and institutions.

Responsibilities
Contributes to the development and implementation of the region’s strategy on external relations andfundraising; manages relationships with key Arab donors; provides a consistently high level of responsivenessand service to key donors; actively pursues innovative avenues of cooperation for funding opportunities bypublic and private donors in the Middle East and Gulf region; provides counsel to the Director of Partnerships,Director, External Relations and senior management;

Negotiates bilateral agreements and Memoranda of Understanding (MOUs) with donors on behalf of theAgency; negotiates and drafts project proposals in coordination with field offices; analyzes, reviews and editsproject proposals and progress reports; drafts correspondence for the purpose of fund-raising and advocacy;produces briefing materials and talking points for senior management including the Commissioner-General,Deputy Commissioner-General, Directors, and the Representative Offices in New York, EU, Washington, andGeneva and other Senior Officials;

Promotes and implements the Agency’s Resource Mobilization Strategy with results-oriented concrete actions;organizes and participates in senior level missions to donor capitals; participates in major meetings andconferences including the hosts and donors meeting and policy-level bilateral discussions with seniorgovernment civil servants or at the political level; organizes and participates in donor field trips in the five fieldsof operations including high level delegations from capitals;

Contributes to the development and strategic use of outreach materials and media for the purpose ofincreased public awareness and fund-raising; drafts donor brochures in conjunction with official visits tocapitals; oversees the preparation of visibility plans;

Makes significant contributions to various fund-raising documents including appeals and Department’s reportsand policy documents;

Ensures proactive coordination with concerned Departments, Field Offices and Representative Offices oncontributions, donor–funded projects and external relations activities and ensures timely follow-up.

Competencies
Professionalism:
Shows pride in work and in achievements. Demonstrates professional competence and mastery of subjectmatter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Ismotivated by professional rather than personal concerns. Shows persistence when faced with difficult problemsor challenges; remains calm in stressful situations.Takes responsibility for incorporating gender perspectives andensuring the equal participation of women and men in all areas of work.

Creativity:
Actively seeks to improve programmes or services. Offers new and different options to solve problems or meetclient needs. Promotes and persuades others to consider new ideas. Takes calculated risks on new and unusualideas; thinks “outside the box.” Takes an interest in new ideas and new ways of doing things. Is not bound bycurrent thinking or traditional approaches.

Building trust:
Provides an environment in which others can talk and act without fear of repercussion. Manages in adeliberate and predictable way. Operates with transparency; has no hidden agenda. Places confidence incolleagues, staff members and clients. Gives proper credit to others. Follows through on agreed upon actions.Treats sensitive or confidential information appropriately.

Communication:
Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others andresponds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailorslanguage, tone, style and format to match the audience. Demonstrates openness in sharing information andkeeping people informed.

Judgement/decision making:
Identifies the key issues in a complex situation, and comes to the heart of the problem quickly. Gathers relevantinformation before making a decision. Considers positive and negative impacts of decisions prior to makingthem. Takes decisions with an eye to the impact on others and on the Organization. Proposes a course ofaction or makes a recommendation based on all available information. Checks assumptions against facts.Determines that the actions proposed will satisfy the expressed and underlying needs for the decision. Makestough decisions when necessary.

Education
Advanced university degree (Master’s or equivalent) from an accredited educational institution in politicalscience, international relations, public administration, law or economics or a related discipline.

Work Experience
At least eight years of progressively responsible and relevant experience in donor relations and fundraisingworking for a national/international organization or development agency.
A proven track record in fund-raising within the Middle East.
A minimum of two continuous years of relevant international experience outside UNRWA, and outside thecountry(s) of which the candidate is a national or holds citizenship, a passport or a national identity number.
Knowledge of UNRWA and of the wider UN system (desirable).

Languages
Excellent command of written and spoken English and Arabic.

Assessment
Evaluation of qualified candidates may include an assessment exercise which may be followed bycompetency-based interview.

Special Notice

• This JO is re-advertised. Candidates who applied to the previous Job Opening would need to re-apply
• Type of Contract and duration: 2 years, with the possibility of further extension.
• The incumbent is required to travel regularly inside and outside the Agency’s area of operations.
  Equivalency:
  -A first-level university degree in combination with two additional years of qualifying experience may beaccepted in lieu of an advanced university degree.
• A roster may be created from the selection exercise, and successful candidates may become eligible forappointment to the same post or a similar post.
• Applicants have to complete the Personal History Profile (PHP) in inspira in order to be considered. The PHPshould be completed with full relevant work experience as per the requirements in the Job Opening, in order tobe considered.
• UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, businessfoundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their fullpotential in human development under the difficult circumstances in which they live.
• For more details on UNRWA, please visit: https://www.unrwa.org/