Senior Director, Vendor & Digital Health Quality

Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more careers.bms.com/working-with-us.

The Senior Director, Vendor & Digital Health Quality is a critical management position in the Clinical Development and Operations Quality Operations (CDOQ) team within the R&D Quality organization that is responsible for the development and implementation of Quality Strategy and strategic oversight for all clinical vendors and digital health activities in the context of clinical trials.

The position provides leadership for the identification and resolution of critical quality risks and issues that may affect BMS.

The Senior Director, Vendor and Digital Health Quality is also responsible for effectively engaging with various stakeholders in R&D, Digital Health and Strategic Sourcing & Procurement.

The Senior Director Data & Vendor Quality will act as Quality Culture ambassador within R&D R, with responsibility for influencing senior leadership across BMS with respect to the importance of building continuous quality enhancements into the organization.

Key Responsibilities and Major Duties

• Oversees/provides GCP consultation to stakeholders on quality issues and risksand process enhancement/compliance – ensuring consistent quality standards and fostering strong working relationships.
• Promotes high standards of quality, compliance, and process excellence through oversight of procedure development/enhancement as well as by leading or contributing to strategic initiatives to ensure delivery of business goals.
• Develop and implement quality strategy to oversee clinical vendor and digital health activities in the context of clinical trials
• Oversee vendor quality oversight activities and manage external quality (e.g., quality agreements with vendors)
• Oversee the incorporation of new technology and innovation (e.g., digital health technology tools, CDx etc.)) in clinical trials ensuringreliability of trial results.
• Oversees the development and implementation of the digitalization strategy for CDOQ including automation, virtual reality, and chat bots.
• Incorporate global regulatory trends and changes into the organization as applicable.
• Engage with executive management and cross functional business partners to identify areas of greatest compliance risk and obtain information and feedback relevant to process improvement; drive issue resolution
• Continually evaluate the strategic approach, drive changes in RDQ processes, and modify the RDQ program to meet the changing needs of the organization, regulatory environment and industry best practice
• Ensure rapid communication of quality issues, including potential misconduct or issues of significant deviations with project/products, to business partners and senior management

Talent Development/Management

• Build and maintain a Vendor and Digital Health Quality organization by creating an environment that attracts, develops and retain high-quality employees
• Develop hiring plans to staff critical areas in R&D Quality and establish the necessary infrastructure to ensure alignment with corporate objectives
• Provide leadership, coaching, professional development, mentoring, and support for direct and indirect reports, including talent planning and performance management
• Develop, motivate, and empower direct reports to have a high degree of accountability for performance and the oversight of key deliverables
• Engage and energize employees through communication of goals, priorities, and other business critical information as well as recognizing and celebrating success and achievements
• Attract high-caliber talent and facilitate functional talent development through coaching and provision of challenging assignments to promote individual and team development
• Lead performance management processes to ensure that individuals are held to appropriate, consistent standards and that key leadership development and succession plans are established
• Promote a high-performance, externally-focused operating culture throughout organization which emphasizes customer, teamwork, personal accountability, and commitment to quality
• Model desired behaviors personally and reinforce desired behaviors at all levels in organization.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.