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Senior Data Scientist (Remote)

  • Contractor
  • Toronto Canada
  • TBD USD / Year
  • Viamo profile




  • Job applications may no longer being accepted for this opportunity.


Viamo

Senior Data Scientist (Remote)

About Viamo

At Viamo, we envision a world where all people have access to the information they need to make decisions for healthy, prosperous lives, and have meaningful relationships with governments, civil society, and businesses.

With more than 300 team members spread across 25 countries, and serving projects in more than 40 countries, we truly work on a global scale to catalyze a mobile tech movement. We are connecting nonprofits, governments, and businesses to the people they serve using the digital technologies they already have in their pocket (voice calls, interactive SMS, and social network chatbots). Whilst the majority of our Engineering team is based in Canada, we also have some engineers and other team members working across different regions of the world.

At Viamo, we value Diversity, Equality, and Inclusion. We know that diverse perspectives and experiences make our products, services, and teams stronger.

Note: Did you know that?

HR research shows that men apply to jobs when they meet an average of 60% of the criteria, but women and other under-represented people often apply only if they feel they check 100% of the requirements. We would love to see your application even if you don’t feel you hit every point below. If you think this role looks like something you want to do and could grow into – we are excited to see your application.

About the role

Do you want to use your Data Science talents to help people improve their lives? Viamo is a mission-driven organization and communication platform that is supporting people in geographies with minimal access to the Internet (take a look at some examples of our impact here). With everything that has happened in the past few years, many of us have reconsidered what we want to do with our lives and how we can make a meaningful impact. Viamo is a place where you can work with talented, driven, and thoughtful people to improve the world for the better. If that sounds intriguing, please read on…

We are looking for a passionate and experienced Senior Data Scientist who will provide their expertise to our entire team. You will be helping develop a platform that is currently used in 40+ countries (primarily across Asia, Africa, and the Caribbean) to give connectivity to people with limited technology access. You will be part of a team that is building, scaling, and maintaining Viamo’s products including our large-scale cloud communication platform that processes over 4 million interactions a day and positively impacts millions of lives. In the years ahead, we are aiming to scale our platform strategy to go beyond sharing information: connecting 100 million active users to vital services and many of the benefits of the digital economy. We also need to personalize the platform experience for each user, which is where your data science and machine learning expertise comes in.

All our end-users need is a simple mobile phone and a mobile connection to get access to vital information and services. Through channels such as text messaging and Interactive Voice Response (as well as internet-based channels such as Facebook Messenger and WhatsApp), end-users who are farmers, expectant mothers, small business owners, and others can get access to life-changing information. Throughout the COVID pandemic, Viamo’s platform was key to efforts in many countries to get public health information out to hard-to-reach populations.

We are looking for a highly experienced Data Scientist to join our globally-distributed Engineering Team and become the crucial link between our digital products and the monitoring and measurement objectives that demonstrate that we are delivering impact. In this role, you would also find ways to better serve our end-users through personalizing their experience based on the data they have entrusted us with.

You will lead the requirements gathering and data specification processes, working closely with Data engineers, dashboard implementers, and product specialists to understand the data needs of Viamo and our partners and convert these into delightful and accurate data solutions for Viamo staff and external customers.

You will guide product teams to plan data structures, processing, metrics definition, visualization, and data governance as they innovate new products.

You will be able to work confidently and independently with our global teams as part of the product team. The ability to work well with remote team members is therefore an essential requirement of the role.

We are hugely ambitious for our future, and we are looking for people who are equally driven by our mission to improve lives at scale through mobile technology.

Strong written and verbal communication skills are a prerequisite, as we are a very team-oriented company working remotely with colleagues across the world, so clear communication is central to our success. We appreciate people who balance thinking long-term and pursuing technical excellence and are focused on delivering value to users. We have experienced Agile / Scrum practitioners and we operate in multi-disciplinary product crews towards shared success.

If you are an experienced, independent, self-starting, and quality-minded Data Scientist with top-notch communication and analytical skills, we would like to talk to you.

Outcomes we are counting on you to create

What does success look like in this role?

After one year, we are looking forward to celebrating these results with you:

  • You’ve grown a small but high-performing team of Data Engineers and Data Scientists through “leveling up” our team members, as well as participating in the recruitment and onboarding of talented Data Scientists and Data Engineers.
  • You’ve evolved and innovated our standards, best practices, and tooling for storing, managing, analyzing, and presenting data.
  • You’ve led the creation of excellent reusable data-related building blocks that accelerate our Product Crews
  • You’ve increased user retention on our platform by 35% through the introduction of better user experiences, enabled through data suggestions and Machine Learning techniques.

Key Responsibilities

  • Take the lead in creating impact and ensure that Viamo staff are passionate and committed to As a Senior Data Scientist, your days will be varied. Your general responsibilities will include:

Leading the Data Science function

  • Manage and mentor the members of the Data Science team and represent Data Science in interactions with other functions in the organization
  • Advise and consult with other teams in the organization who are looking to use and leverage Data Science and Machine Learning, providing explanations to teams in a format that meets their level of understanding.
  • Identify Training Needs and growth opportunities for yourself and other members of the Data Science team.

Responsibility for Database and Data Science technologies, processes, and practices

  • Co-evolve data architecture and technical standards – with your experience, we would expect you to guide the team to be better by creating standards and best practices in data-related development.
  • Define best practices for needs analysis, end-to-end data product development process, and data governance.
  • Responsible for researching and assessing new technologies and approaches for the ingestion, transformation, and storage of data
  • Leading the introduction of new technologies and concepts (such as Machine Learning) to Viamo
  • Ensure the quality and accuracy of data products that are built, working with dashboard designers and data engineers to troubleshoot and iterate.
  • Work with the Director of Infrastructure and Security, and with Viamo’s Data Protection Officer, to ensure that data processing complies with our robust privacy and data protection commitments.

Participate in Product Development work

  • Work with Viamo’s cross-functional product teams to understand product monitoring and programme evaluation requirements, and translate these into technical data specifications. For example, this could mean helping a new product team formulate and refine the metrics they use for learning about user behavior and product performance.
  • Help our product teams understand and think accurately about data science concepts including recommendation engines and other ML-based user personalization strategies.
  • Lead the development of statistical and Machine Learning models, including research, model testing, debugging, monitoring, documentation, and maintenance
  • Monitor reporting and model performance and business success metrics over time.
  • Providing guidance and consultation to individual Engineers on data-related design, development, or debugging as needed.

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What’s in it for you?

  • A chance to do work that is genuinely meaningful with peers who are talented, driven, and thoughtful
  • Fully remote role – work from anywhere you have an internet connection and can be productive
  • Flexible work schedule
  • Unlimited vacation
  • Health benefits plan
  • Continuous learning opportunities and support for professional development.

Team and Reporting Structure

  • Reports to VP Engineering

Profile

Required

  • 8+ years of experience with big data technologies and Machine Learning
  • Degree in Computer Science, Software Engineering, Statistics, or a similar field.
  • Expertise in database management languages (MySQL, BigQuery, Standard SQL, etc.)
  • Experience working with big data and data warehouse solutions (eg. BigQuery, Redshift, Snowflake, Heatwave, etc)
  • Experience in dashboarding software (Looker Studio, Tableau, PowerBI, etc.)
  • Highly literate with statistical languages like Python and R along with machine learning libraries such as Tensorflow and PyTorch languages used within the Data Science field (Python, R., etc.) and common machine learning/deep learning libraries (Tensorflow, PyTorch, etc.)
  • Experience working remotely
  • Ability to collaborate at multiple levels with a product team (including product management, design, and engineering roles) from discussing general market/customer needs, to roadmap planning, to specific technical requirements, down to low-level query details and technical optimization
  • Strong communication skills with technical and non-technical team members
  • A proven ability to systematically approach tasks and to manage multiple priorities and expectations
  • A passion for helping people in emerging markets through technology
  • Experience working with user engagement data
  • Experience coaching teams in best practices in approaches and methodologies in Data Science
  • 3+ years of experience leading a Data Science team
  • Ability to work independently as well as in a team environment
  • Proven track record of delivering software projects and willingness to roll up your sleeves to get the job done

Desirable

  • Experience building and deploying prediction and recommendation engines
  • Experience with AWS and Google Cloud Platform infrastructure
  • Understanding of the implications of GDPR and other data privacy regulations on data storage and use
  • Experience with continuous integration (CI) strategies, tools, and pipeline automation
  • Experience working in the non-profit sector
  • Familiarity with Agile/Scrum methodologies

How to apply

Viamo is an Equal Opportunity Employer. We value diversity and encourage applications from all candidates. We believe that diverse perspectives help our teams to create innovative solutions and understand our global clients’ needs. In alignment with our values, we are committed to recruiting and retaining a diverse global workforce without discrimination.

Apply now with a CV and a short cover letter to https://viamo-inc.breezy.hr/p/a1b176e5464b-senior-data-scientist-remote


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