Infosys
In the role of Consultant, you will interface with key stakeholders and apply your technical proficiency to manage content across various lifecycle stages of content from strategy to development, publishing, and archiving. In the process you will support various existing Knowledge and Content Management applications and tools to deliver highly structured content, validation for all types of testing and support activities, transition, and warranty. You will be part of a learning culture, where teaation are encouraged, excellence is rewarded, and diversity is respected and valued.
Location for this position is Hartford, CT or Collegeville,PA
U.S. citizens and those authorized to work in the U.S. are encouraged to apply.
What You���������ll Do
- Develop, Review and Manage well-organized content based on a thorough understanding of business objectives, user needs, and best practices
- Support the KM team with planning, writing, editing, and reviewing written content for a variety of digital channels.
- Participate in content strategy, provide thought leadership, and support SEO goals
- Collaborate with KM and other internal teams through internal platforms to create, review and drive digital content.
- Work with multiple teams on validation and testing activities for content launches and upgrades.
Required Skills
- Bachelor���������s degree or equivalent li>
- At least 5 years of experience in Knowledge Management systems in managing omni-channel content or marketing experience
- Possess excellent communication skills, understand customer requirements, and provide Knowledge Management solutions.
Preferred Skills
- Experience in Upland Right Answers Knowledge Management tool or any Knowledge Management or Content Management or Collaboration tools.
- Project leadership, co���������ordination of matrixed teams, development of complex technical content.
- Content authoring, content transfer, Content Publishing, communications to internal stakeholders (e.g. Knowledge Authors), driving adoption.
- Coordinate support and/or maintenance required for the Knowledge Management systems, including liaising with vendor.
- Responsible testing process ownership, process analytics, developing basic technical content, access administration, communication, documentation, adoption assistance and t
- Strong hands-on in KMS best practices and features.
- Experience with HTML, JavaScript, CSS, Responsive Web Design
About Us
Infosys is a global leader in consulting, technology and outsourcing solutions. We enable clients, in more than 50 countries, to stay a step ahead of emerging business trends and outperform the competition. We help them transform and thrive in a changing world by co-creating breakthrough solutions that combine strategic insights and execution excellence.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity
To apply for this job please visit digitalcareers.infosys.com.