UN Office for the Coordination of Humanitarian Affairs
Result of Service
The consultancy is with the Human Resources Section of the Executive Office of the Office for the Coordination of Humanitarian Affairs (OCHA). Within OCHA, the OCHA national recruitments are carried out at the local level with support from the service provider. The purpose of this consultancy is to review the current service arrangements with service provider in the context of OCHA national recruitments and conduct an in-depth review of the current service arrangement, performance indicators. The purpose is also to outline areas of strength and for improvement, with workable recommendations for a more optimized and rationalized approach aligned with OCHA’s requirements, leading to greater overall impact in support of organizational priorities.
Work Location
Remote
Expected duration
The total duration of this assignment is three months (3) starting from the date of signature of the contract.
Duties and Responsibilities
The review will be conducted by a three-person team with a defined set of responsibilities over a period of three months, led by the Senior Consultant. The Senior Consultant will work under the direct supervision of the Chief of Human Resources Section and is expected to work in close coordination with the management and multiple stakeholders across OCHA to conduct the review. The overall objective of this review includes:
• Assessment of the current arrangements with the service provider in light of changes in context
• Taking stock of progress, challenges, and opportunities
• Verify the continued relevance of the arrangement and the sustainability of its results
• Making recommendations on how to improve efficiency gains, identify areas which require specific attention to achieve expected results and identify strategic elements of this support beyond 2023
The Senior Consultant will be responsible for the overall review and preparation of the report outlining costs, benefits, challenges and opportunities for OCHA, which will form the basis for internal consultations and decision-making by the senior management.
The following deliverables should be completed as part of the consultancy:
- Preliminary engagement with management to discuss context and expected outcomes of the review.
- Prepare an inception note covering the key issues to be addressed as understood by the consultant and agreed-upon with OCHA along with a detailed implementation plan outlining the expected outcomes of the review, the review criteria, proposed data collection methodology and tools, required data and information, and process steps with timelines for the exercise.
- Lead a document review of current service arrangement, including relevant policies, strategies, action plans, work plans, reports and other relevant documents to inform the review.
- Lead the participatory review with relevant stakeholders and engage with the management to collect data/information to complement the document review.
- Conduct a cost-benefit analysis of the current service arrangement, including but not limited to productivity gains, efficiency gains, client satisfaction, increased support to OCHA, risks and opportunities.
- Lead the preparation of a draft report with preliminary findings, conclusions and recommendations for feedback from stakeholders, which is expected to feed into the development of the final report.
- Lead the preparation of a final report with the following elements
• Executive summary
• Introduction and background, including the objectives of the review exercise and the methodology and process followed
• Major findings (results achieved, constraints, lessons learned)
• Lessons from implementation, context, and theories for achieving related results that can inform future strategy and planning
• Conclusions
• Proposed workable recommendations for the framework and an accompanying implementation plan for the way forward
• Annexes, incl. terms of reference, assessment questions and data collection tools, documents reviewed, list of stakeholders/partners consulted, cost-benefit analysis, etc. - Participate in briefings and the consultations on the report recommendations with management.
Qualifications/special skills
Skills:
• Working knowledge of the OCHA’s mandate and the wider humanitarian system is required.
• Recent experience in field in the United Nations common system managing/leading recruitment-related matters is required.
Academic Qualifications: A university degree or master’s degree from an accredited educational institution in in business or public administration, finance, accounting, law or related area.
Experience:
• At least ten (10) years of progressively responsible experience in administration, finance, accounting, human resources management, or other related area is required.
• Experience in conducting or supporting change management initiatives, including cost-benefit analysis in international organizations is required.
Language: English and French are the working languages of the United Nations Secretariat. For this post, fluency in oral and written English is required. Fluency in French is an asset. Knowledge of another official United Nations Secretariat language is an advantage.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.