Senior Communications Assistant – Brand

Vacancy no: CPH/VN/2022/004

Title: Senior Communications Assistant – Brand

Duty Station: Copenhagen, Denmark

Contract Type: Fixed Term Appointment

Grade: GS-5

Application closing date: 16 February 2022

Organizational Setting and Work Relationships

The Senior Communications Assistant is normally supervised by a Communication Officer or other position as decided by the senior management in the area of responsibility. The supervisor provides the incumbent with regular guidance. The incumbent will have frequent contacts involving the exchange of a wide range of information with colleagues within UNHCR as well as media, international organizations, academic institutions and private individuals.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties

• Regularly monitor media and local situation regarding UNHCR.

• Follow-up on administrative and logistical arrangements to organise press briefings and other events, such as workshop and conferences.

• Contribute to the production of information materials for public awareness campaigns and for the preparation of in-house bulletins, newsletters and information kits by contributing to articles, reports and other information gathered from various sources.

• Liaise with printers concerning brochures and publications published by the office.

• Draft routine correspondence and texts for the office’s website and maintain information databases.

• Compile and distribute a daily news clipping service.

• Distribute press statements and similar information to media, to other offices locally as well as to Headquarters.

• Maintain up-to-date filing system and appointments diary.

• Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level

For G5 – 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher

Field(s) of Education

Not applicable.

Certificates and/or Licenses

International Relations;

Journalism;

Political Science;

(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience

Essential

Some work experience relevant to the position. Communication and computer skills. Excellent drafting skills as well as translation and interpreting skills.

Desirable

Completion of UNHCR learning programmes or specific training relevant to functions of position.

Functional Skills

CO-Journalism (incl. print, broadcast, photography, video, layout & graphics)

CO-Drafting and Documentation

IT-Web show_content Management

CO-Digital show_content production

CO-Social Media Publishing/Monitoring/Marketing tools

IT-Web publishing

(Functional Skills marked with an asterisk* are essential)

Language Requirements

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Operational Context

Nature of the Position

The Global Brand Unit collaborates across UNHCR to help build recognition of and familiarity with who we are and what we do. We are seeking a proactive team player with not-for-profit experience. Line managed by the Global Brand Manager, you will support the development of brand knowledge, confidence and creativity, helping UNHCR to deliver on its unique mandate.

Key duties, specific to this position:

Accountability

• Support the Unit’s specialist role in delivering expert global brand and brand marketing solutions for strategic challenges, and providing best practice counsel to colleagues across the organization.

Responsibility

• Help to bring UNHCR’s brand to life across all touchpoints.

• Day-to-day management of brand communities of practice.

• Project manage the production and dissemination of internal brand newsletters.

• Manage the Unit’s presence on internal communications channels.

• Contribute to the global brand strategy roll-out.

• Provide best practice brand and brand marketing advice to colleagues, freelancers and agencies.

• Support the creative development, project management and evaluation of cross-organization integrated brand activity in line with strategic objectives.

• Deliver brand training.

• Contribute to the development of long-term plans by identifying new opportunities and trends in not-for-profit brand and brand marketing practice.

Authority

• Use UNHCR’s Brand Hub to suggest creative brand marketing solutions and to deliver best practice brand support and advice.

• Access relevant information and reports to inform decision-making.

• Create and maintain positive working relationships throughout the organization.

Essential Minimum requirements for this specific role:

• Experience of managing not-for-profit brand, marketing, campaigns or internal communication activity.

• Experience of managing multiple projects at the same time and delivering to tight deadlines.

• Experience of using CMS systems, email/mailshot software and MS Office programs.

• Experience of delivering training sessions and presentations.

• Experience of using negotiation and persuasion skills successfully.

• Advanced-level English language copywriting.•

• Excellent communication skills.

Additional Relevant Skills:

Not-for-profit brand management or brand marketing experience