Senior Business Analyst (International Programs Group)

World Vision is hiring a Senior Business Analyst to serve with the International Programs Group.

At a Glance

Role: Senior Business Analyst, International Programs

Location: Remote

Reports to: Sr. Information Systems Manager

Required Experience: Bachelor’s degree. 5 years of relevant technical and business work experience. Leadership skills, experience/in-depth knowledge of business operations and systems requirements/testing processes.

Work Authorization: Must be authorized to work in the U.S.A. for any employer.

Estimated Salary Range: $90,000.00 – $108,000.00

The Job

World Vision is looking for a Sr. Business Analyst to support multiple business/system functions. S/he will support one or more highly complex business solutions, requiring design or integration of technical solutions that may cross multiple functions of the business. The Sr. Business Analyst will serve as a project team member and conduct data gathering and analysis to understand business strategy and direction or to determine the strategy required to support project testing. S/he will participate in special projects where technical and/or domain expertise is needed such as RFPS and help carry out our Christian organization’s mission, vision, and strategies. The incumbent will personify the ministry of World Vision by witnessing to Christ and ministering to others through life, deed, word and sign.

Your Responsibilities Will Include:

Planning: Participate in short, mid-range, and long-term planning sessions with a client to implement business solutions within one or more assigned client areas. You will develop business cases.

Liaison: Serve as the link between the business, third-party vendors and the IT technical team.

Business/Testing Requirements:

• Assess client needs using a structured requirements process (gathering, analyzing, documenting, and managing changes) to prioritize immediate business/testing needs and recommend options, risks and cost vs. benefits.
• Develop, write, and communicate business and functional requirements for the implementation of business solutions.
• Analyze customer’s operations to understand their strengths and weaknesses to determine opportunities for improvements.
• Develop, write, and communicate Test Plan requirements and testing approach for the verification of business solutions.
• Analyze existing test documentation for the system under test to understand the strengths and weaknesses to determine opportunities for improvements in the Software Lifecyle or Implementation processes.
• Configure solution to meet requirements and oversee the work of junior staff, as needed.

Testing Process: Plan and document testing approach, addressing technical and business priorities and fit with other plans (eg: integration testing and/or relation to other solutions). You will also document current business/testing processes and models.

Problem Solving:

• Identify and resolve issues, escalate as needed.
• Use new and creative analytical techniques.
• Assist and mentor members of the team in the identification and resolution of complex issues.
• Manage the defect/issues list for large projects, including routing issues for re-test.

Customer Satisfaction: Monitor and analyze metrics to ensure customer satisfaction.

Communication/Consulting:

• Promote an understanding of IT roles, processes and activities to the business units.
• Present information to senior management.
• Negotiate agreements and commitments by facilitating communication between business unit(s) and IT from the initial requirements phase to final implementation phase of projects.
• Help to lead in the creation, review and analysis of user stories/epics in projects utilizing the prescribed development methodology.
• Provide results analysis of testing efforts, including resolution of open issues or defects and comments on risks that have been mitigated or dismissed through testing.
• Help inform requirements for and serve as Subject Matter Expert and/or Technical Resource on Request for Proposals or similar work efforts.
• Serve as Subject Matter Expert and/or Technical Resource for special business projects where IT domain expertise is needed.

You Bring These Skills:

• Ability to Analyze the Business, Test Methods and ensure Quality Assurance
• Knowledge of Test Design and Methodology
• Problem Solving skills
• Continuous Process Improvement
• Project Management
• Ability to Analyze
• Uses Critical Thinking skills, is organized, professional, and can be coached.
• Can think Systematically.

Education and Experience:

• Bachelor’s degree, preferably in Computer Science, Information Systems, Business or other related field, or equivalent (eight years) work experience.
• In addition to education or education equivalent, requires 5 years of relevant technical and business work experience.
• Requires leadership skills, experience/in-depth knowledge of business operations and systems requirements/testing processes.

Additional Skills We Are Interested In:

• Experience with Salesforce platform and/or other low-code systems is a plus and preferred, but not required.
• CBAP, PMP, or other certifications are a plus.

Salary Range & Benefits:

• WVUS Pay Grade Level: 226
• The full range for this position is $82,632.63 – $131,997.59
• The estimated hiring range is $90,000.00 – $108,000.00
• This range applies to locations with a market similar to our Washington D.C. office. A different range may apply based on your work location.
• Job offers within the range are based on relevant job qualifications and pay equity. World Vision employees see our Salary Administration Guidelines and My Life My Benefits pages on our organization intranet known as the Vine.
• Please indicate the range you’re targeting when asked during the application process.
• In addition, we have a robust and comprehensive benefits package to round our total compensation package. Click here to learn more.
• Additionally, merit, auto allowance, and relocation may be available to eligible employees based on existing plans.

Where This Job Could Take Your Career:

This role fits into a larger program quality group who works closely with World Vision Global Center. Additionally, we partner with the Digital team within WVUS. There is a lot of opportunity for learning and growing within the current role and team, but also great opportunities to partner and leverage learning in other teams. You’ll be part of World Vision USA as well as part of the larger World Vision International Partnership. Globally, we have over 40,000+ staff working in nearly 100 countries (~1,000 staff with World Vision US).

About World Vision:

We’re a global Christian humanitarian organization. We partner with children, families, and their communities to empower them as they reach their full potential by tackling the causes of poverty and injustice. For nearly 70 years, World Vision has followed Jesus’ example to show unconditional love to the poor and oppressed. We serve every child regardless of faith.

What Happens Next?

Applications are reviewed weekly. Short-listed candidates will be contacted for an initial phone conversation with a recruiter. If questions arise on our end about your application, we will message you to learn more. We encourage you to submit a PDF resume and a cover letter! Our goal is to fill this vacancy with the right person in the shortest amount of time. All interviews will be virtual at this time.