Senior Associate, Knowledge Management, Learning, and Communications

Staff whose work requires or potentially could require any in-person interaction with Save the Children colleagues, partners, or beneficiaries must be fully vaccinated against COVID-19 unless otherwise required by law. Save the Children complies with federal, state, and local laws with regard to accommodations related to this policy.

Summary

The Senior Associate, Knowledge Management, Learning, and Communications (KLC) will support Implementer-Led Design, Evidence, Analysis and Learning (IDEAL) and associate awards (AAs) with a wide range of tasks to support external communication and socialization of activities/products, including event management, as well as internal knowledge management and documentation.

What You’ll Be Doing (Essential Duties)

Knowledge Management, Learning, and Communications (75%)

• Support the maintenance of the Food Security & Nutrition (FSN) Network website, regular bi-weekly newsletters, special issue newsletters, and social media, including LinkedIn, Medium, Twitter, and YouTube:

• • Regularly update the website by adding resources, events, pages, announcements, etc.
    – Curate content from across FSN Network members and other key stakeholders
    – Upload videos, create channels, playlists, etc.

• Assist in the production of

  • multi-media learning and communication products, i.e.: reports, briefs, case studies, blogs, videos, and online learning modules
  • promotional materials that inform key audiences about the activities of IDEAL and AAs.

• Track metrics and report on the effectiveness of IDEAL’s and AAs’ communications efforts.

• Aid the development, continuous improvement of, and adherence to uniform standards, formats, and style guidance for publications, materials, and presentations.

• Ensure all publications, videos and other products follow IDEAL/AA and USAID branding and marking guidelines,

• Confirm all online materials are accessible for those with disabilities, in compliance with section 508 of the United States’ Rehabilitation Act.

• Reinforce internal communication and documentation systems using SharePoint and MS Teams.

• Develop templates, track metrics, and update the contact database and in doing so, improve IDEAL & AA’s knowledge management processes.

Event Management (25%)

• Support planning and implementation of online meetings/events and in-person events, both in the US and international
  • set up event webpages
  • prepare and disseminate communications to participants
  • registration management
  • provide backend support during the meeting,
  • produce materials
  • perform post-event tasks
  • participate in venue procurement
  • on-site logistics
  • uploading event data into contact database
  • Participate in the analysis of data and information from events (from survey, polls, and discussions) to inform future initiatives.

Required Qualifications

• Minimum of a High School diploma or equivalent, plus at least 2 years of relevant experience
• Demonstrated experience in writing, copy-editing, and proofreading
• Demonstrated experience in event planning, design, and implementation – both online and in-person
• Demonstrated experience in the use of social media channels such as Twitter, YouTube, and LinkedIn
• Professional proficiency in MS Office suite
• Professional proficiency in spoken and written English
• Demonstrated ability to communicate and collaborate successfully with individuals and teams at all levels, both internally and externally
• Demonstrated commitment to fostering and maintaining and environment of diversity, inclusion, and belonging.

Preferred Qualifications

• Professional proficiency in French, Spanish, Arabic or Portuguese
• Experience applying USAID marking and branding guidance
• Basic design skills and experience, using Microsoft or Adobe Creative Suite
• Experience in website management
• Experience in publication production, including working with graphic designers and other vendors
• Experience using online collaboration platforms such as Zoom, MS Teams, and Miro
• Experience in photography and/or videography

Compensation

Save the Children is offering the following salary ranges for this position, dependent on candidate location:

• Geo 1- NY Metro, DC, and other locations with labor costs significantly above national average: Up to $65,000/ year

Actual base salary may vary based upon, but not limited to, relevant experience, base salary of internal peers, business sector, and geographic location.

Why you should join the Save the Children Team…

Save the Children US offers outstanding benefits that include health, dental, vision and life insurances, pet insurance, short-term and long-term disability coverage, an Employee Assistance Program, 403(b), generous vacation, personal sick leave, family leave, parental/adoption leave, commuter benefits, dress for your day, and much more.

Click here to learn more about how Save the Children US will invest in YOU!

About Save the Children

No matter your role when you join Save the Children, each and every day you will challenge yourself to devote your skills, talent and expertise to changing the world for kids. It’s an ambitious goal, and a meaningful one no matter how you see yourself professionally: an accountant, a writer, a data analyst, a teacher, a driver, a designer, or any one of the hundreds of dozens of roles we’re looking to fill every day.

You see, Save the Children believes every child deserves a future. In the United States and around the world, we give children a healthy start in life, the opportunity to learn and protection from harm. We do whatever it takes for children – every day and in times of crisis – transforming their lives and the future we share.

Our work for children and their families requires that we commit—at every opportunity—to work together to identify and dismantle persistent systemic and structural racism, inequality, and any other forms of discrimination in this country and beyond. As an anti-racist organization, Save the Children will not tolerate discrimination in any form—in our employment practices, amongst our staff, in our leadership or toward the people we serve. We stand in solidarity with all people to fight for equal rights, justice, inclusion, and belonging.

We provide equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran. Save the Children complies with all applicable laws.

Save the Children is committed to conducting its programs and operations in a manner that is safe for the children it serves and helping protect the children with whom we are in contact. All Save the Children representatives are explicitly prohibited from engaging in any activity that may result in any kind of child abuse. In addition, it is Save the Children’s policy to create and proactively maintain an environment that aims to prevent and deter any actions and omissions, whether deliberate or inadvertent, that place children at the risk of any kind of child abuse. All our representatives are expected to conduct themselves in a manner consistent with this commitment and obligation.

Save the Children is committed to minimizing safety and security risks for our valued employees, ensuring all are given training, support and information to reduce their risk exposure while maximizing the impact of our programs for children and families. Our shared duty, both agency and individual, is to seek and maintain safe working conditions for all.