Senior Application Operations Specialist

Etiya

We welcome team players, who will embrace our culture and values, our innovative and daring approach and our overarching commitment to the betterment of society and the environment!

WHO ARE WE?

We are a global technology company with more than 1200 employees in 3 continents, developing AI-driven digital transformation applications, based on international standards and best practices. We have offices and customers in Turkey, Canada, Ukraine, Netherlands, USA, Singapore and UAE and have been recognized and awarded by independent organizations worldwide.

WHY ETIYA?

Continuous Improvement

We contribute to the continuous improvement of our people through extensive technical, leadership and soft skill training. We offer a dynamic work environment with a unique opportunity to work across diverse international projects as an organization rapidly growing in 3 continents.

Innovative Approach

We offer an innovative work environment by continuous investment in research and development.

Friendly Atmosphere

We offer a flat, open, fun and warm work environment for our employees balancing our commitment to customer success with our focus on personal development, interests and passions.

QUALIFICATIONS WE ARE LOOKING FOR

  • Minimum 2 years experience and knowledge of change management principles, methodologies and tools
  • Familiarity with project management approaches, tools and phases of the project lifecycle
  • Experience with large-scale organizational change efforts
  • Change management certification or designation desired
  • ITIL Process Knowledge and certification
  • Good command of written and spoken English
  • Problem solving and root cause identification skills
  • Flexible and adaptable; able to work in ambiguous situations
  • Ability to establish and maintain strong relationships
  • A solid understanding of how people go through a change and the change process
  • Excellent active listening skills

JOB DESCRİPTİON

  • Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative
  • Support the design, development, delivery and management of communications.
  • Conduct impact analyses, assess change readiness and identify key stakeholders and manages CAB meeting
  • Provide input, document requirements and support the design and delivery of training programs.
  • Complete change management assessments
  • Identify, analyse and prepare risk mitigation tactics
  • Identify and manage anticipated resistance
  • Support and engage senior leaders
  • Integrate change management activities into project plan
  • Manage stakeholders in Canada
  • Track and report issues
  • Define and measure success metrics and monitor change progress
  • Support change management at the organizational level

Applications will be reviewed and will be kept strictly confidential.

You can find information about the processing of your personal data within the scope of privacy regulations such as PDPL and GDPR from the privacy policies on our website https://www.etiya.com/privacy

To apply for this job please visit www.linkedin.com.


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