SEN Travel Assistance Admin Officer, LB RICHMOND UPON THAMES & LB WANDSWORTH

The role

Do you have significant office admin experience?

Do you have advanced Excel skills/VLOOKUP’s/Pivot tables?

Do you have excellent customer service skills?

If yes, we have the perfect role for you!

We are looking to recruit a SEN Travel Assistance Admin Officer to join our amazing Children’s Services and help play a central role in achieving positive outcomes for children in Wandsworth.

About The Service

Wandsworth Council’s SEN Travel Assistance Service organises the daily travel assistance, for children with Special Educational Needs and Disabilities, to Schools and Centres, both in and outside the borough. This is provided by means of Travel Assistance Budgets, Independent Travel Training, Specialised buses, or taxis.

This is an exciting time to join a highly motivated team, which is committed to achieving the visions set for Wandsworth Council.

About The Role

As the SEN Travel Assistance Admin Officer, you will report to the SEN Travel Assistance Coordinator. You will assist with the daily administration of the travel assistance service, by managing the central mailbox, organising the SEN Travel Assistance panel, application form process, assisting with payments and liaising with external and internal stakeholders.

This role provides an excellent opportunity to develop your people skills and Excel skills, as you will be liaising with multiple stakeholders and using Excel spread sheets on a daily basis.

To Be Shortlisted To Interview For This Position Your CV And Personal Statement (no Longer Than Two Sides Of A4) Will Clearly Evidence

• Your experience in Administration and Excel will be critical in this role.
• You will have a proactive approach and a good understanding of the pupil’s specific needs and the impact that transport can have on their education and well-being.
• The environment is fast-paced and demanding. The successful candidate will need to be a good communicator, well organised, have strong written and IT skills, be empathetic with a pragmatic approach to problem solving.

Contact details

If you would like to have an informal chat about the role, please contact Rochelle Roberts by email at [email protected]

Benefits

We recognise the importance of a good balance between work and home life so we do everything we can to accommodate flexible working including, working from home and other arrangements. Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore. We also offer a generous holiday allowance of 39 paid days (pro rata) including bank holidays and a wide range of learning and development opportunities.

In addition, we offer a comprehensive range of staff benefits such as membership of the Local Government pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts with many leisure activities, restaurants, shops and other establishments.

Indicative Recruitment Timeline

• Closing Date: 11:59pm on Sunday 20th February 2022
• Shortlisting Date: Week commencing 21st February 2022
• Interview Dates: Week commencing 28th February 2022

Useful Information: The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.

Please note that the advertised dates for interviews may change due to the current Covid-19 situation. If they do, we will let you know as soon as possible. Your health and wellbeing is our top priority. Should you become unwell due to Covid-19 during the recruitment process we would very much appreciate receiving an update from you as soon as possible.

Equality Statement

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer.

Important Information

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).

How to apply?

To be considered for interview your CV and supporting statement (no longer than 1 side of A4) must highlight your knowledge, skills and experience listed in the Job Profile located at the bottom of the advert.