RST
- Conduct client needs assessments, create client service plans, and document services accordingly
- Enter client information into the Refugee Data Center and Refugee Management System; log units of services into the Refugee Data Center
- Close client cases once the service plan is complete
- Assist team members that may have questions about referrals or intake processes
- Update the IPS Supervisor on program activities as directed; assist the IPS Supervisor to submit trimester reports by providing pertinent data and information on case management activities
- Coordinate workshops per the RSS/SAS grant requirements; organize presenters and materials that address the populations learning needs; coordinate with any interns working on workshops
- Research and broker relationships with new referral resources; provide information to staff on how to utilize new resources
- Work closely with the RSS Support Specialist to schedule intakes, appointments, and workshops
- Provide day-to-day supervision over SAS staff schedules
- Assist the IPS Supervisor with training new staff; provide shadow and observation training opportunities to new case managers
- Adheres to policies related to boundaries with youth.
- Attends required abuse risk management training.
- Reports suspicious and inappropriate behaviors.
- Follows mandated abuse reporting requirements.
- Adheres to job specific abuse risk management responsibilities.
- Custodian ensures unused rooms and closets remain locked; routinely monitors high-risk locations (locker-rooms and bathrooms), etc.
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Front desk personnel ensures youth are properly signed in and signed out, ensures only authorized adults are allowed in the facility, etc.
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Bachelors Degree preferred
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Ability to speak in another language preferred
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Excellent communication skills both verbal and written English, fluency in an additional language a significant plus.
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Previous experience working as a case manager at a social service agency for at least one year
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Computer proficient including Microsoft Office applications (Word, Excel, and Outlook)
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Valid Texas drivers license and minimum mandatory Texas automobile insurance coverage; Must have a car for frequent local travel
How to apply
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