Sonar
The impact you can have
As part of our dynamic growth, the global Sales Operations team is looking for a new member to be based in Geneva, Switzerland. It is important that the Sales Operations team scale to support the teams and customers in this area. The team will work closely together to deliver top-class service both externally and internally.
On a daily basis, you will
- Manage complete process of existing customer renewals; Initiating the renewal process on time by contacting the customer, creating and sending renewal quotes, interacting with the customer by email and phone, and processing the orders including delivering licenses and invoicing
- Handle the purchasing process as well as the administrative requirements
- Participate actively in renewal review meetings and monthly management reporting meetings
- Support the Sales team
- Participate in continuous internal process improvement
The skills you will demonstrate
- A proven experience dealing with client contracts, ideally in the IT sector
- An eye for detail and numbers
- Valuing high-quality work
- Autonomous and proactive with a strong ability to work effectively as part of a team
- Excellent communication skills and strong relationship-building capacity
- Knowledge of Salesforce.com or a similar CRM
- A degree in Business or related field
Words from the Team
Our mission is to make sure that as many customers as possible renew their subscription and to act as a business safeguard. We also strive to provide top quality support to the sales team.
We operate as a team – our objectives and workload are shared evenly. We are therefore all exposed to a multitude of different customers – this enables us to face different situations everyday, to learn and to improve our processes continuously.
Feel ready to join the team? Apply and we will soon get in touch with you.
SonarSource Sales Operations team.
Why you will love it here
- Safe work culture – we value respect, kindness, and the right to fail.
- Flexible hours – we schedule our days in order to be effective at work, while also being able to enjoy life’s important moments.
- Great people – we value people skills as much as technical skills and strive to keep things friendly and laid back. Still, that does not prevent us to be passionate leaders in our domains. Our 300+ SonarSourcers from 33 different nationalities can relate!
- Work-life balance – keeping a healthy work-life balance is important. This is why we have a hybrid work policy and some people prefer working some days from home.
- Always keep learning – in an ever-changing industry, learning new skills is a must, and we’re happy to help our team to acquire them.
What We Do
Sonar was started by a team of developers that wanted to change the way code is built in an agile development process. The company was created to develop the open-source tool SonarQube, which is now the standard in code quality management with over 350,000 instances deployed today. Every day we are focused on solving developers’ next big problem.
Who We Are
At Sonar we believe in people, excellence, and delivery. We’re a team of problem solvers and overachievers who seek out others who are also passionate and relentless in their respective missions. We want to work with people who are ready to fasten their seat belts and be part of an incredible ride. We work hard not because we’re told to, but because we genuinely love what we do and do what we love. If there’s one main message we want you to remember about us, it’s that we push others to be best in class at whatever they do: choose your battle, innovate, take risks, and lead change. Join us; we’ll be smarter and stronger together.
If this sounds like you, apply now!
To apply for this job please visit jobs.lever.co.