Sales Executive – Retail

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

Come join us to live well, work better, and be the best.

About the job:

Achieve monthly unit sale targets by taking the customer on a structured “one offer” journey
Maximize retained gross margins on unit sales to maintain branch profitability
Achieve monthly F&I product sales targets
Promote effective referrals to Showroom Managers to ensure 100% second facing for enhancing revenue and NPS/CSV opportunities
Achieve the set Trade-ins and Dealer Installed Options (DIO) Accessories sales targets
Manage leads to increase sales revenue (Tel/Web/Walk-in enquiries conversion to be at 25%)
Ensure capture of customer data in Fastrack (test drive, Emirates ID, email address, etc) to enable efficiency and accuracy in the FT Dashboard for adequate referencing and follow up
Achieve personal and professional growth by attending and actively engaging in daily, weekly and monthly sales meetings
Mandatory and recommended trainings to stay up to date with systems and product knowledge
Staying up to date with current brand campaigns and competitor campaign activities
Enhancing financial knowledge on available customer buying options

About you:

Minimum of Bachelor’s degree
Written and spoken English is a must; Arabic is preferable
2 years sales experience
Automotive background desirable
Upselling skills and ability to create value from new products
Exceptional written and spoken communication skills
Strong negotiation skills, with evident ability to influence customer choices
Ability to develop and execute action plans
Excellent planning and scheduling
Ability to multitask
Understanding and experience with Microsoft Office applications, with proficiency in Microsoft Excel
Digitally savvy – Comfortable with Data accuracy (attention to detail)

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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