Sales Associate

INTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.We are looking for Mandarin speaking Sales Associates to join our iconic flagship store in Dubai Mall on a full-time, permanent basis.JOB PURPOSETo meet and strive to exceed individual and store sales goals while executing key strategies of retail led growth, leveraging the franchise, operational excellence and all department category development; embracing and following on a daily basis the Burberry Experience during all interactions, owning the responsibility for developing new customers, as well as maintaining relationships with existing clientele.Responsibilities Embrace the Burberry Experience and follow training guidelines and standards to reflect Burberry’s luxury brand standards and image. Consistently meet individual sales goals while exhibiting the Burberry Behaviours. Display excellent customer service skills, great selling skills and exhibit motivation to succeed. Build customer loyalty through active client development and follow-through. Follow company policies, procedures and use visual techniques to maintain the visual standards according to Burberry guidelines. PERSONAL PROFILE Fluency in Mandarin and English. Experience in achieving sales targets in a fashion/luxury retail environment. Genuine interest and love for fashion and styling, knowledge of current fashion trends. Excellent customer service level and interpersonal skills. Natural, pleasant and confident attitude. FOOTERBurberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.