Sales Agent at Clovered – Hybrid Workplace

It’s fun to work in a company where people truly BELIEVE in what they’re doing!

We’re committed to bringing passion and customer focus to the business.

Want to make a difference in people’s lives by helping them get a product they actually want and need? Does the idea of handling inbound leads instead of cold calling make your wheels turn? Clovered is hiring motivated sales agents who are experts in home and auto insurance to help take us to the next level and become a household name.

At Clovered, our sales agents are at the forefront of the transitioning insurance industry. They accept chat requests through our website, help customers complete our intuitive online quoting engine, handle inbound calls and help break down insurance’s ever-complicated legal jargon into layman’s terms — all in a collaborative and team-based environment. Did we mention there’s no cold calling? Yes, all the leads are provided!

If you’re a licensed sales agent who has in-depth knowledge of property insurance, excellent customer service skills, the ambition to succeed is a self-starter and want to work for the sister company of the largest home private home insurer in Florida, we want to hear from you! Salary including bonuses ranging from 40K-55K.

The following are the usual, basic and essential functions of the position. These functions are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

Essential Job Functions

• Answer a high volume of inbound calls and chats relating to homeowners, auto, flood, and various other insurance policies
• Resolve customer grievances
• Gain cursory knowledge of different carriers manuals, guidelines, policies and procedures
• Answer questions about products and services
• Process endorsements and policy changes
• Take payments on new and existing accounts
• Note details of all calls and/or transactions on file
• Ability to accomplish monthly goals
• Have regular and reliable attendance
• Adhere to policies and procedures of employee handbook
• Perform other duties as assigned

Required Knowledge, Skills & Ability

• 1-2 years Experience preferred, but not required
• 2-20 or 20-44 insurance license with the Texas Department of Financial Services or Florida Department of Financial Services
• The 2-20 or 20-44 must be attained within 60 days of hire
• Proficient in Microsoft Office including Word, Excel and Outlook
• Reading, writing, typing and computing skills necessary to do the job
• Possesses some degree of creativity and latitude
• Must have interpersonal skills
• Ability to communicate –listening, speaking and writing skills
• Ability to manage multiple tasks simultaneously
• 10 key typing
• Bilingual preferred

Benefit Highlights

• Industry leading medical, dental and vision insurance plan
• 401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully-vested immediately)
• Generous PTO policy
• Eligible for performance based bonuses

Universal Insurance Holdings, Inc. is an Equal Opportunity Employer. We consider the best qualified individuals available, without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. By submitting your resume for this position, you understand and agree that Universal Insurance Holdings, Inc., may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.