Rohingya Interpreter

Job Overview: The Rohingya Interpreter provides in-person and/or remote interpretation to facilitate, with accuracy, impartiality, and confidentiality, the language needs of Limited English Proficient (LEP) individuals and their service providers. Activities include providing professional interpretation services, use of software to track assignments, and occasional trainings and assessments. As part of the interpretation team, interpreters will receive structured professional development support and exposure to all program areas within IRC SLC. The interpreter will work on average 10/15 hours weekly and no more than 18.5 hours per week.

Major Responsibilities:

Responsibilities include, but are not limited to:

• Provide accurate, impartial, and confidential interpretation to LEP individuals and service providers in a variety of settings, including clinics, hospitals, schools, community-based organizations, and government agencies. Services may be rendered in-person, via telephone, videoconference, or other virtual means.
• Assist clients in filling out a variety of forms for program eligibility, school enrollments/waivers, registration and medical history, and legal paperwork.
• Track assignments and work hours within designated software.
• Participate in trainings and assessments.
• May require providing transportation of clients to appointments.
• Comply with all policies and protocols of the agency.
• May support special projects and initiatives.
• Other duties as assigned.

Job Requirements:

Education and Certifications:

• High school diploma strongly preferred.
• Successfully complete Bridging the Gap Medical Training at IRC within six months of employment (if haven’t already).
• Ability to translate written materials is a plus, but not a requirement.

Work Experience:

• Relevant professional interpretation experience preferred.
• Experience working with refugee and/or immigrant populations strongly preferred.

Demonstrated Skills & Competencies:

• Demonstrated ability to promote an organizational culture that reflects IRC’s core values of service, accountability, integrity, and equality. Ability to lead in a way that recognizes that IRC’s work is best accomplished through the true collaboration of individuals from many cultures with a great variety of skills and perspectives.
• Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.
• Attention to detail and accuracy in work product.
• Fluent in English, both spoken and written; proficiency in language(s) spoken by client group is desired.
• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
• Valid driver’s license and access to a personal, insured vehicle.

Working Environment:

• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
• May require occasional weekend and/or evening work.

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.

In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12-month time period.