Risk and Compliance Manager Colombia, Ecuador, and Panamá

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity, and accountability. These attitudes and beliefs shall guide our actions and relationships.

What we are looking for

The Norwegian Refugee Council (NRC) is looking for an experienced, dynamic, and highly strategic individual to take up the exciting new role of Risk and Compliance Manager for Colombia, Ecuador and Panamá As a consultative member of the CMG and the leader of the risk and compliance function in the Country Office (CO), the Risk and Compliance Manager is responsible for: leading the CO’s efforts to effectively manage risks; promoting a risk management culture; ensuring the CO’s compliance within high-risk areas and with regulations not specific to a given function (i.e. SSD, COTER, sanctions); and responding to any issues or questions that arise relating to the CO’s work on PSEA, DPR, legal, Code of Conduct and complaints management.

What you will do

1. Contribute to the harmonization of policies and practices across the 3 countries (6 area offices) and its consistent implementation.
2. Ensure the implementation of Compliance regulations related to the R&C unit (AML, Anti-Corruption, Data Protection) in the three countries of operation.
3. Support the Country Management Group (CMG) and the Country Director (CD) by ensuring:
   1. That risks in the CO’s operations are identified, assessed and controlled effectively; and
   2. CO’s compliance within high-risk areas/issues, by:
      1. identifying such high-risk areas/issues;
      2. conducting regular compliance checks on the said areas/issues (e.g. spot checks);
      3. reporting regularly to the CD and the CMG on compliance issues; and
      4. leading the implementation of compliance improvement measures throughout the CO.
4. With support from NRC’s lawyer firms and external consultancies, ensure that internal processes and policies related to Data Protection are aligned to the national legislation requirements.
5. Define a clear and efficient coordination between the Feedback & Complaint Mechanism (FCM), the Advocacy & Communication Team and the Incident Management Committee (IMC)
6. Build the capacity of the R&C staff under her/his supervision.

Please download the detailed job description to learn more about the position.

What you will bring

• Minimum 3 years of experience from working as a manager in compliance, auditing, or risk management functions or from working as senior manager in a support function (Finance, logistics, HR), preferably in the humanitarian sector.
• Documented results related to the position’s responsibilities.
• Knowledge and skills in the national and international regulatory context applicable for INGOs.
• Knowledge and skills in any of the following: safeguarding, accountability to affected populations or Code of Conduct related matters.
• Knowledge about own leadership skills/profile.
• Fluency in English and Spanish, both written and verbal.
• Valid driver’s license.
• Knowledge of the regulatory context in the country of service

What we offer

• Duty station**: Bogotá, Colombia**
• Contract: national, 12 months, extendable according to performance results, this position is structural for the organization.
• Travel: up to 20%
• Salary/benefits: grade 9 on NRC’s salary scale.
• NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Find out more about the benefits of working for NRC

Important information about the application process

• Internal candidates only: please click on the suitcase icon labelled “I am an employee” to be redirected to NRC’s internal careers site.
• When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
• Submit your application and CV in English, taking care to attach your latest CV.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
• Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.
• If you have any questions about this role, please email [email protected] with the job title as the subject line.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organization helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

Aiming at strengthening the organisation’s risk management capacity, in 2019 NRC decided to establish a Risk Management and Compliance (R&C) function across the organisation. This function is responsible for i) enabling NRC to manage risks by supporting organisational efforts to identify, assess, prepare for and respond to risks; ii) fostering a risk management culture by institutionalising processes and systems that embed risk management into operations and build capacity and awareness on risk throughout NRC; and iii) improving organisational effectiveness by streamlining compliance practices and enabling better prioritisation of support resources to highest-risk issues.

At country office (CO) level, the R&C function has been tasked with supporting risk owners in their efforts to manage risks, providing assurance to the Country Management Group (CMG) on CO compliance within high risk areas/issues, promoting a risk management culture in the CO through training and communication, ensuring CO’s compliance with standards and regulations that fall outside the scope of existing CO functions (Protection from Sexual Exploitation and Abuse (PSEA), Data Protection (DPR), Code of Conduct, Securing Supporting Documentation, COTER and sanctions) and ensuring that complaints from external and internal stake holders are properly handled and responded to.

NRC started its operations in Colombia in 1991 to assist populations affected by the Colombian conflict and its resulting displacement. Since 2017, NRC has also been responding to the increasing influx of people coming into Colombiafrom neighboring Venezuela. At present, from its officein Bogotá, NRC also supervises and supports teams in Ecuador and Panama. NRC promotesintegration between activities so as to offer a package of complementary services to beneficiaries. In Colombia, Ecuador and Panama NRC is currently providing assistance in the following sectors of intervention: Protection, Information, Counselling and Legal Assistance (ICLA), Shelter and Settlements, Water, Sanitation and Hygiene (WASH), Education, and Livelihoods and Food Security, both responding to emergencies and fostering durable solutions.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

• do demanding and professional work, often in challenging contexts.
• join a work culture that empowers every employee to share ideas and take responsibility.
• be part of a welcoming and supportive community committed to human dignity.

Learn more about NRC

ABOUT US

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.