Retail Communication Manager

For over three decades our purpose hasn’t changed: we are here to make a positive difference to the lives of all.  Through the exceptional products, services and value we offer, we are proud of how far we’ve come as a business, now we want to see you grow with us.  

The Role

Working as part of a multi-category communications function, this role is responsible for developing and implementing communications plans and activities which enable the delivery of both operational and strategic plans. You will ensure that our partners, colleagues and support office teams have the information and tools they need to provide the Specsavers customer experience, and are informed, engaged and inspired.

At every opportunity, this role will bring to life the Specsavers tone of voice and brand personality.

The Experience

• Develop and implement communication and engagement plans in support of both short and long-term business objectives
• Create open communication channels with key stakeholders to inform and update. Build trust and respect by creating strong relationships that allow healthy debate, challenge and influential discussion
• Act as a communication partner who advises, supports, and delivers as required, the communication of business activity and change within the UK, ROI and Spain operating region
• Work with the Events and Partnership teams to deliver the UK, ROI and Spain events calendar for partners, colleagues and support offices
• Demonstrate commitment to continuous improvement by embracing change and proactively seeking opportunities to innovate and create greater efficiency and effectiveness of communications materials and channels
• Contribute to the success of the Communication and Engagement team, providing support as business needs arise and contributing to team planning and thinking

 Essential Skills                           

• Proven business partnering / relationship management capability focused on delivering business outcomes
• Experience of developing, managing and delivering measurable communications plans in support of business needs
• Excellent interpersonal skills and the ability to develop and foster a sense of community amongst members of matrixed accountability groups
• Highly developed project management and organisational skills
• Advanced business and creative writing skills
• Ability to travel as required. On average you will need to be in one of our offices (Fareham, Nottingham, Guernsey) 2-3 days most weeks

What we do for you 

We offer a competitive salary and an excellent bonus plan – you will be entitled to two bonuses – one based on your own personal performance which is paid quarterly and a company bonus that is based on the performance of the business. You will be provided with private healthcare and dental cover for yourself, be entitled to permanent health insurance and life assurance, in addition to a generous pension.   

Ideally, you will already be based in Guernsey or willing to relocate. We do operate regular flights from Southampton and East Midlands airports so can accommodate flexibility for candidates around these areas.

Our people ambition is to be the place we are all proud to belong. We want all our colleagues to feel listened to, included, valued, and motivated. To help start us on this journey networks and communities are being established by our colleagues across Specsavers so far, we have PRISM which represents our LGBTQ+ community, MenoTalk to help support and drive our menopause in the workplace agenda and Empowered Together, our women’s network that is in place to rally for women’s equality in and out of work and help instil confidence in women and EmbRACE to provide a voice for minority ethnic colleagues, as well as raise awareness of why it’s important to have diversity of thought in the workplace and promote racial equality. 

Happy to talk flexible working.