PURPOSE

The HR Shared Services is a central administrative delivery function whose purpose is to supporting ICRC HQ and mobile employees with administrative procedures related to their professional life path within the ICRC. It is comprised of different services such as, HR Administration & Contracts, Global Mobility and other HR Specialists.

The HR Shared Service is structured to meet the needs for employee hiring, their onboarding, their mission organisation as well as all matters relating to their HR administrative management.

HR Administration Officer 2 processes and oversees HR transactions and carries out administrative work in a consistent manner and in accordance with rules and regulations. S/he also provides support and guidance on issues within their area of expertise to HR Administration Officer 1.

RELATIONSHIPS

• Internally, interacts with staff who encounter administrative issues, fellow members of the HR administration team at the Manila Shared Services Centre, and the HR Administration Specialists at headquarters.
• Externally, may have relationships with external contacts

ACCOUNTABILITIES AND RESPONSIBILITIES

• Processes transactions and carries out administrative work according to procedure.
• Oversees transactions and administrative work.
• Takes part in implementing the Manila Shared Services Centre’s best practice.
• Takes part in optimizing processes and updating documentation

Remuneration responsibilities

• Generate reports and conduct follow-ups related to compensation details
• Collect required information in order to determine the salaries (e.g. appraisal report, change of position) and enter the information in the HR system
• Ensure salary reviews are done for mobile and HQ staff based on the compensation policy
• Calculate salaries at recruitment for mobile staff based on the information shared by the recruitment team and Talent Managers
• Calculate the rehiring salaries for mobile and HQ staff
• Analyse and provide suggestions, feedback and best practices to the Centre of Expertise for Compensation and Benefits
• Maintains and updates the job description repository and tools related to job grading
• Focal point for remuneration issues for mobile and HQ staff
• Edit salary letters for mobile and HQ staff
• Collaborates with the Centre of expertise for Compensation and Benefits, Pool Managers, and HR Managers in HQ and HR Shared Services Manila

Other tasks

• If necessary and upon request, provide ad hoc administrative tasks for the unit or department
• Being proactive with continuous improvement propositions for the team’s management processes and / or more generally the HR Shared Services

SELECTION REQUIREMENTS

• University degree in Human Resource Management, Economics, Administration, Information Systems or equivalent
• At least 3 years experience in a similar function
• Understanding of Compensation and Benefits implementation and administration
• Proven proficiency in HR Information Systems (preferably PeopleNet, Successfactors)
• Proficiency in Microsoft Office with focus on Excel
• Excellent analytical & problem-solving skills
• Excellent reading comprehension
• Ability to communicate clearly, concisely and professionally (both verbally and written)
• Excellent listening and interpersonal skills

WHAT WE OFFER

• Diverse and humanitarian-minded workforce
• An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide
• Training opportunities
• Flexible work schedule