Remote Internship, Media and Communication Intern

About Trust Consultancy and Development

Trust Consultancy and Development is an independent research and third-party monitoring and evaluation (M&E) consultancy based in Gaziantep, Turkey, with two sister-companies, one in Islamabad, Pakistan and one in Erbil, Iraq. Trust provides a range of services and works with partner companies and NGOs in the MENA(T) region and beyond. Our work addresses the growing demand for high-quality research, third-party research, data collection, data analysis and capacity-building services. Our clients include international and national non-governmental organizations and donors, including UNICEF, UNFPA, OCHA, Expertise France, Global Communities, IRC, IMC, DCA, Save the Children, People in Need, World Vision, Norwegian Refugee Council, GIZ, USAID/BHA and ECHO. As a research and M&E company, we offer a unique perspective and can tap into a network of people working on the ground in real time on the issues we research. Currently, we are working in Syria, Turkey, Iraq, Yemen, Pakistan, and Afghanistan.

To learn more about us, please feel free to visit: https://trustconsultancy.org/ and https://www.linkedin.com/company/trust.inc/

About the Internship Position

Trust is looking for a creative and talented media and communications intern to join our team and play a key role in enhancing our online presence. Trust is looking for someone who is passionate about humanitarian and development work and who would like to intern with an organisation working to make a difference. This internship is beneficial for a person who would like to know more about the humanitarian sector, particularly; monitoring and evaluation, capacity building, and offers the opportunity for close insight into Trust’s operations and projects.

Trust offers an internship position as Junior Officer (JO) focusing on media and communications throughout the duration of the internship.

• This is a 4–6 months remote, part-time/full-time internship.
• During this internship, interns will go through various media and communication-related tasks in our organisation.
• This is an unpaid internship.

Orientation

Before joining a team in Trust, the intern will have one week of administrative orientation. During the orientation week, intern will be introduced to the Trust and have time to get to know one another. Even though Trust works primarily in a remote setting, we organise weekly social gatherings online, namely Trust Cafes!

Tasks and Responsibilities

Interns will be involved in some or all of the following tasks, depending on preferences, capacities and projects we have in Trust at the time, which will be discussed and agreed upon with their line managers. Some of the tasks can include:

1. Translate complex ideas into clear and engaging visual presentations
2. Overseeing and updating the website
3. Managing the Trust’s social media, such as Facebook and LinkedIn, and executing social media strategy that reflects Trust’s vision, mission, values, and activities
4. Developing and publishing creative content for social media accounts, including Facebook and LinkedIn
5. Working to continuously improve by capturing and analysing the appropriate social data/metrics, insights and best practices and then acting on this information
6. Design visually stunning PowerPoint presentations for internal and external use.
7. Research and write informative, well-structured, and SEO-friendly blog posts
8. Assisting in planning and compiling the monthly newsletter
9. Collaborating with staff on new ideas, directions, and strategies for promotion and communications
10. Creating infographics, videos or other multimedia content
11. Writing, editing and proofreading media material for use in different events
12. Other (based on interns’ interests/experience and needs in Trust)

Candidate Profile and Qualifications

The ideal candidate for this position should:

1. Hold a University Degree in a relevant field, preferably MA student in media, design, journalism, communication, Marketing, Public Relations or other relevant fields
2. Be a fluent/native English speaker
3. Have strong writing and editing skills for different purposes
4. Have strong research skills
5. Be able to work in a multicultural work environment
6. Have prior experience with social media writing for an organisation
7. Demonstrate excellent interpersonal and communications skills.

Furthermore,

1. Experience in social media management and experience with designs using software (e.g., Adobe, Canva) is an asset
2. Multimedia, graphic design, video editing, and photography skills are desirable but not mandatory
3. Knowledge/experience in the Middle Eastern region is an asset
4. Knowledge of Arabic, Turkish or Kurdish is an asset
5. Familiarity with humanitarian sectors/NGOs/donors is an asset

Benefits

Trust Consultancy is a small but growing consultancy with great success since it was established in 2016. This is an unpaid internship; however, there are several benefits for our interns. The interns will:

1. Gain hands-on experience in the areas of their interest (many of our interns were involved in projects during the first week they joined Trust).
2. Benefit from various training programs Trust conduct with no fees. We have at least 1-2 training sessions a month. Some of the training we offer includes project management, program management, core humanitarian standard, Sphere, gender-based violence, and more. Please consult our website and Relief Web for more information about our training.
3. Have a networking opportunity. During the internship, interns can communicate with stakeholders externally and internally (NGOs, donors, consultants). In addition, Trust has a LinkedIn Alumni group where all those who worked and still working in it join, so they keep communicating with each other for possible work/opportunities.
4. Improve communication and presentation skills. Our interns will have the opportunity to manage internal and external webinars, arrange debates, and organise social events.
5. Have possible opportunities for future employment with Trust, depending on individual performance and our organisation’s needs. There will be opportunities to work with Trust after the internship; as an officer or technical consultant, full-time/part-time or task-based assignments. Many of our current staff are/were NOHA students and now occupy key positions with Trust; some of them became project managers in less than a year.
6. Be able to combine this internship with their thesis. This internship is an excellent opportunity to select an MA thesis/topics related to Trust’s work; therefore, Trust can support interns in linking to respondents for their fieldwork/interviews, including questions about their research in the projects and support in data collection and data analysis. Many of our ex-interns did their MA thesis during or after their internship with Trust;
7. Gain better experience in external communication with external stakeholders;
8. Enhance their public speaking skills as interns will manage webinars and meetings.

Furthermore,

1. We are a developing organization, and the intern will experience how to design systems, policies and procedures.
2. As Trust Consultancy is open to new ideas, this will be an excellent window to show your innovative initiative and to suggest what you think is good for the community and other NGOs.