Rehoming and Welfare Assistant

We are currently seeking an enthusiastic individual with a commitment to animal welfare to join us as a Rehoming and Welfare Assistant at our thriving York site. You will join us on a part time, permanent basis, working 20 hours per week on a rolling rota to include weekends. In return, as our Rehoming and Welfare Assistant you will receive a salary of up to £12,056.73 per annum plus excellent benefits.

Rota pattern below:

Week 1: Monday 8am-12pm

Saturday 8am-4.30pm

Sunday 8am-4.30pm

Week 2: Wednesday 8am-12pm

Thursday 8am-4.30pm

Friday 8am-4.30pm

Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.

Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home. In 2020 27,000 cats were rehomed,15,000 of these through our hand-free homing service, and 1,900 more reunited with their owners. This success would not be possible without our dedicated team of employees and volunteers. Dealing with thousands of visitors each month, our centres are the face of Cats Protection and we pride ourselves on our employees providing the very best in animal welfare and customer service.

Responsibilities of our Rehoming and Welfare Assistant:

As a Rehoming and Welfare Assistant, you will work to meet Cats Protections’ aims and values by providing first class care for the cats in our centres. You will be responsible for cleaning the sleeping quarters, feeding cats and taking care of specific individual needs. You will respond to enquiries from the general public, advise and educate potential new owners in the care and welfare of their cats.

What we’re looking for in our Rehoming and Welfare Assistant:

• A full, manual driving license is essential as some driving of centre vans is required
• An excellent communicator with strong empathy
• Excellent customer service skills and experience of dealing with members of the public
• Experience of animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet welfare needs of cats
• Resilient with the ability to cope with potentially distressing and emotional situations
• A positive attitude and good at working as part of a team
• An understanding of health and safety and comfortable with manual handling tasks
• Experience of animal welfare and handling in a shelter environment would be desirable

What we can offer you:

• salary of up to £12,056.73 per annum
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits including private healthcare
• Employee Assistance Programme
• and more

Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.

Closing date: 07 February 2024

In-person Interview date: 19/20/21 February 2024

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

We operate a bias-free application process in our commitment to equity, diversity and inclusion. To assess your application quickly, fairly and objectively, please fully complete the qualifications and work history sections of our online application form.

Redacted CVs may be accepted by exception.

We believe being an inclusive, diverse organisation – where we welcome diversity of thought, value individuals’ experience and can reach and partner all areas of society – is crucial if we’re to help more cats. Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

There’s a place for everyone at Cats Protection and we encourage applications from talented people across all communities.

Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment. You may be subject to a criminal record check if required for the role.