Regional Supply Chain Senior Officer, Global Health-LAC Region

Project HOPE is an international NGO of more than 500 engaged employees and hundreds of volunteers who work in more than 25 countries, responding to the world’s most pressing global health challenges. Throughout our 60-year legacy, Project HOPE has treated millions of patients and provided more than $3 billion worth of medicines to local health care organizations around the world. We have helped build hundreds of health programs from the ground up and responded to humanitarian crises worldwide.

Code of Conduct

It is our shared responsibility and obligation to treat each other with respect, take affirmative steps to prevent matters involving Sexual Exploitation & Abuse and Trafficking in Persons, and to disclose all potential and actual violations of our Code of Ethics, which may include Conflicts of Interest, Fraud, Corruption, Discrimination or Harassment. Together we can reinforce a culture of respect, integrity, accountability and transparency.

POSITION SUMMARY

Oversees the supply chain (procurement and logistics) services provision in support of humanitarian efforts in the LAC region (Latin America and the Caribbean). overseeing and coordinating the logistics operations within the region to ensure that they are running smoothly, efficiently, and in compliance with the organization and donors’ policies and regulations. Currently, Project HOPE work in Venezuela, Colombia, Haiti, Dominican Republic and Mexico. Supports Global Security Manager as needed. Serves as a central hub for all supply chain and support services tasks and issues, aligns approaches across all humanitarian program operations and makes recommendations for improvements, adjustments, and strategic initiatives. Serve as an integral part of the start-up team and operations. Conducts and contributes to the initial country assessment. Identifies and/or supports expansion of the on-the-ground support services and needs. Leads on regional and in-country procurement and logistics.

PRINCIPAL RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The tasks listed are representative of the nature and level of work assigned and are not necessarily all-inclusive.

Regional Supply Chain Management

• Support the overall success of all regional logistics and procurement related operations. Act as a logistics focal point for Global Health. Ensure correct implementation of logistics standard operating procedures in Global Health and provide support to country programs as needed.
• Accountable for the implementation and maintenance of procurement tracking system for local and international procurement, including regular communication of procurement status to relevant stakeholders. This includes, but is not limited to, management of documents in hard copy, soft copy, and data entry in appropriate electronic systems.
• Maintain and update procurement and supply chain guidelines for Project HOPE and provide continuous training and mentoring to Project HOPE staff, including headquarter and field-based staff, on procurement procedures, warehousing, and distribution.
• Support program directors with development of vendor lists, long term agreements, and project-based procurement plans that are aligned with project budgets and work plans.
• Engage directly with Global Health programs on large-scale procurements, providing guidance and advice on processes, assistance in sourcing of international vendors, review and approval of program-related procurements above specified thresholds, and receipt, warehousing, and onward distribution of goods.
• As needed serve as the logistics lead for establishing new program and country offices, identifying safe and secure housing and office space, managing program and administrative transport, and ensuring effective communication systems.
• In select country programs requiring assistance, and with inputs from program directors or technical staff, design and deploy in-country supply chain and procurement system, inclusive of receipt and clearance processes for importations, warehousing, vendor sourcing, and distribution mechanisms.
• Accountable to ensure accurate filing systems are maintained and updated, including periodic verification for auditing purposes.
• Responsible for accuracy and timely provision of all mandatory logistics reports and any on demand reports timely.
• Conduct training for field teams and emergency response teams on Project HOPE’s Supply Chain policy and procedures (Procurement, Warehousing, Fleet, etc.)
• Support periodic review and updating of Supply Chain procedures, including Procurement Manual, Forms and GIK guidelines.
• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff successful performance in their respective roles.

Emergency Response

• In close collaboration with senior management identifies, establishes and manages facilities in emergencies (e.g. office, residence, warehousing, and other critical infrastructure, transportation requirements, fleet allocation and maintenance).
• Work with Emergency Support Group to identify priority areas to improve Project HOPE’s preparedness and emergency response capacity.
• Develop supply chain options for high-risk countries. Identify regional vendors for most common supplies.
• Upon Emergency Response activation, plan and execute acquisition pipelines. Coordinate Gift-in-kind pipelines. Consolidate Procurement and GIK data for reporting out across the ESG.
• Work with Senior Leadership, the Response Director, and the Team Lead, on initial Emergency Response team design, mobilization, induction and deployment of required human resources for supply chain support, providing input on recruitment and selection as required.
• Participate in appropriate coordination mechanisms with relevant actors (UN, NGOs, commercial partners.
• Maintain and update Logistics Emergency Response Standard Operating Procedures in compliance with Project HOPE’s established procedures and donors’ rules and regulations.
• Initiate and maintain dynamic contacts with potential acquisition streams, including commercial suppliers, relevant UN agencies, and other key actors, to allow for rapid mobilization of emergency and humanitarian supplies.
• Undertake desk assessment and engage with Global Logistics Cluster to inform Project HOPE emergency response team on logistics and supply chain matters related to countries affected by disasters.
• As required, deploy on emergency assessment and/or response missions.
• Design emergency logistics structure for new program areas, inclusive of building and managing a national team of professionals, with rapid but comprehensive training on Project HOPE logistics procedures, and setting up housing, office and transportation modalities.
• Coordinate with country-based Logistics Cluster members and other organizations to optimize supply chain activities and acquisition options.

Gifts-in-Kind

Supports the GIK Committee and in the movement of GIK goods and the development and implementation of procedures and tracking mechanisms

• Supports the GIK Committee with Project HOPE field missions as regards the logistics involved in requesting, receiving and distributing GIK donations. This includes assessing country capacity for importing gift-in-kind donations, with careful consideration of all logistical matters, importation requirements, consignment, warehousing, and onward distribution.
• With members of the Project HOPE GIK Committee, support in the identification of shipping and handling options for GIK donations and coordinate the shipment and receipt of the donations with the receiving parties.
• Monitors and tracks product movements and supports custom clearance, logistics, and all documentary requirements. Also includes travel to program sites to monitor, support and verify utilization as required.
• Works to ensure that Global Health programs and other partners are able to effectively manage and utilize donated and procured items. This includes establishing guidelines, communicating with program staff, resolving problems, and providing trainings.
• Support in the preparation of, or review of, final GIK distribution reports as required.

Requirements:

Academic study in the field of Supply Chain Management, or alternative courses such as completion of the Certification in Humanitarian Supply Chain Management, or equivalent is desirable.

• Minimum of five (5) years of experience in logistics management within the field of supply chain management including procurement, tendering, contracting, clearance, transport, and warehousing, as well as fleet management, asset management, and distribution support, or equivalent combination of education and experience
• Experience responding to multiple, international rapid onset disasters and complex emergencies, leading logistics and supply chain management, including staff supervision and coordination of various teams and stakeholders.
• Contributed or led multiple program startups in new countries of operation.
• Experience with international freight forwarding, including INCOTERMs, import, export and customs clearance processes
• Experience with donor specific procedures
• Experience of logistics software solutions is desirable.
• Ability to be a constructive team member in stressful, hardship and high-risk environments.
• Ability to work with little supervision.
• Fluency in both Spanish and English. Knowledge of other languages is an advantage.
• Willing to travel internationally 35%-50% of time.

Competencies:

• Demonstrated ability to resolve operational critical challenges as they arise
• Evidence of the ability to plan for, and conduct training in all areas of logistics for national and international staff suitable to staff knowledge level
• Commitment and demonstrated skills to build national staff capacity in the areas of logistics management, supervision and monitoring
• Strong organizational and problem-solving skills with analytic approach
• Strong interpersonal, management and leadership skills
• Ability to work in participatory manner with staff to assess needs, implement and monitor activities
• Ability to integrate and work well within multi-ethnic and multicultural teams
• Strong negotiation, interpersonal and organization skills
• Proficiency with MS Word and Excel and Teams
• Ability to read, write, analyze and interpret, technical and non-technical in both English and Spanish.
• Ability to effectively present information and respond appropriately to questions

In addition to the responsibilities referenced above, candidates may expected to be living and working in austere conditions. Lifting moderately heavy objects from the ground, carrying a backpack for extended periods of time, and walking or hiking in remote locations may be necessary to perform these functions.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Project HOPE employees work in the global health field and may be required to travel or work in countries where working conditions are classified as “hardship”.
• Travel for extended periods by air and other modes of transportation.
• Must be mobile in an office environment and able to use standard office equipment and must be able to communicate in verbal and written form.
• Typical office environment with exposure to a minimal noise level.

Salary range will vary based on location. Compensation for the role is dependent on several factors including a candidate’s qualifications, skills, and experience. Project HOPE offers comprehensive benefits as part of the total compensation package including health, dental, vision and life insurance, 403(b), paid leave, and much more. For more information about our benefits please visit our benefits page.

Due to the large number of inquiries, we receive, only candidates who have met the required experience & qualifications for this position will be considered. No phone calls please.

However, since we are active around the world in the field of public health, we may wish to retain your CV in our database for other/future opportunities, unless you direct us otherwise.

Thank you very much for your interest in Project HOPE.