Regional Programmes Co-ordinator ( 2 vacancies)

Position: Regional Programmes Co-ordinator (x 2 positions available)

Reports to: Consultant Director of Programmes and Partnerships

Location: Birmingham, and Remotely (subject to agreement)

Status: Full-time; Permanent

Salary: £24,000-£30,000 dependent on experience

Deadline for Applications: 31st October 2022

Islamic Help is a UK-based international relief and development organisation that has developed rapidly since being established in 2003. Our programmes aim to help and empower disadvantaged communities in the UK and abroad; some of the key areas we work in are emergency response, WASH, education, livelihood and environment conservation.

This is an exciting period of growth and change at Islamic Help as we have ambitious plans and programmes strategies to grow our activities over the coming years. As part of this, we are seeking enthusiastic persons who are passionate about working in the humanitarian and development sector.

The Role

Islamic Help is looking for 2 Regional Programmes Co-ordinators focusing on Asia, Africa and the Middle East. The RPCs will report directly to the Consultant Director of Programmes and Partnerships and have responsibilities for office and partner management, programme development, reporting, risk management, safeguarding and compliance.

The Regional Programmes Co-ordinator will take the lead in developing the field offices to ensure optimum performance. The post-holder will be expected to inspire staff working in the field and help to develop their skills.

The RPCs will also oversee the operational aspects of our programmes and partner offices. They will ensure that the partners have the capacity and tools to effectively implement our programmes and ensure that all partners are compliant with Islamic Help policies and procedures, especially on governance and risk management.

The RPC position will also contribute to the capacity building of partner offices. Through coordination with the Institutional Partnership’s team, the RPC will provide support and partner-specific information to the Islamic Help International Fundraising partners.

Key responsibilities:

• Office and Partner Management

  • Support the Partner offices and their operations to ensure they have effective resources and processes to manage IH-funded projects.
  • Provide support on HR and operational capacity within partner offices and overseas programmes.
  • Provide operational advice and support to IH on the working environment within country offices, including our fundraising teams.
  • Support the development of operational procedures and capacity within partner offices.
  • Assist partners to formulate, plan and communicate a country strategy with a clear vision and operational and programmatic goals.
  • Ensure partner offices have capacity and training plan to ensure continuous professional development of staff and the capacity to implement operational and programmatic strategies.
  • Represent Islamic Help in relevant forums and discussions.
  • Support the Consultant Director of Programmes and Partnerships in the partner capacity assessments and training programmes.
  • Ensure all partner policies and procedures (financial, operations, HR, etc.) are up to date, in line with IH policy and local law and exhaustive for the programmes’ needs.

• Financial Compliance

  • Oversee partner office administration budgets as well as a continuous review of budget vs actual expenditure.
  • Alongside other fundraising partners, ensure field office administration income is reviewed, and expenses are in line with budgets.
  • Set a strong culture of compliance and integrity, with clear links between compliance and performance evaluations, consistent communication and rigorous oversight.

• Risk Management and Safeguarding

  • Manage the overall risk register for the region.
  • Build risk mitigation plans to ensure effective management and implementation of IH projects.
  • Mitigate risk and concerns raised on partner offices and operations.
  • Support partner offices to build safeguarding and complaint management processes and policies.
  • Support and lead with complaint and safeguarding investigations when required.

• Project Management

  • Ensure that project management systems are used effectively by project field office staff.
  • Ensure that the partner offices are provided with technical support on IH management systems.

• General Expectations:

  • To undertake all tasks and duties in an effective, efficient, transparent, and wholly accountable manner.
  • To demonstrate Islamic Help’s values and ethics in own working practices, approach, and conduct.
  • To support with fundraising activities from time-to-time, including occasionally helping with Live TV appeals during our peak periods.
  • To undertake any reasonable responsibilities as required by line manager.

About the Successful Candidate:

Essential

• Experience in working with remote partners across the globe.
• Experience of working within a development/humanitarian organisation.
• Be effective in a fast-paced environment, especially within humanitarian emergency contexts.
• To undertake all tasks and duties in an effective, efficient, transparent and wholly accountable manner.
• To undertake any reasonable responsibilities as required by the line manager.
• To promote and adhere to all IH policies and codes of conduct.
• Excellent oral and written English.
• Knowledge and experience of appropriate and relevant IT programmes.

Desirable

• Experience of working within INGOs and Partner/Field Office Management.
• Experience of working in-country within the countries that IH operate within.
• Knowledge of any of the following languages is an advantage: French, Arabic and Urdu.
• Experience of working on Programme Quality, HR, Safeguarding and Risk.