Regional Program Manager – Caribbean

Cultivate Feed My Starving Children (FMSC)’s network of international food distribution partners within an assigned region. Form trusting relationships with partners (missions and humanitarian organizations), oversee food allocation and fulfillment and manage sustainable development programs.

Pay, Schedule & Benefits

• This is a full-time, exempt (salaried) position. Typical work schedule is Monday-Friday during daytime business hours. Approximately 25% expenses-paid international/domestic travel is required.
• Benefits (https://www.fmsc.org/about-us/careers/full-time-benefits-guide) include health insurance, 401(k) with employer match, PTO, FSA, dental, vision and more.

What You’ll Do

• Foster and strengthen partner relationships through culturally-adept and sensitive relationship building techniques, including phone interactions, email and in-country visits. Prospect for new partners.
• Develop multi-year strategy for advancing partners in assigned global region. Assess partner needs, abilities, and potential for incorporating new programming, products, distribution models, etc.
• Manage in-country contractors. Vet potential contractors, negotiate contracts, train, delegate tasks, and monitor deliverables.
• Manage multiyear sustainable development programs in collaboration with in-country partners.
• Identify and cultivate opportunities for sustainable programming beyond meal shipments. Collaborate with partner organizations on programs like in-country procurement, sustainable agriculture and livelihood projects. Vet ideas, set up project plans and timelines, and execute plans.
• Optimize shipment allocation and fulfillment processes through continuous improvement analyses.
• Oversee shipment customs clearance and receipt processes. Troubleshoot and resolve issues through partners, contractors and customs agencies in an often time-sensitive and complex environment.
• Maintain knowledge of global economic and political situations. Recommend risk mitigation measures to protect shipments and travelers.
• Participate in distribution committee meetings during the annual allocation planning process. Collect and analyze partner demand and assess distribution commitments by partner.
• Assist with partner conference(s), planning and execution. Facilitate presentations. Schedule speakers.
• Act as the conduit for partner stories and information to internal teams. Provide data for grants, set up event speakers and content, promote cultural awareness, and uphold ethical storytelling guidelines.
• Perform other duties as assigned.

Your Qualifications

• Commitment to support, promote and authentically communicate FMSC’s Christian mission and goals.
• Minimum of bachelor’s degree and 3 years of work experience and 1 year of management experience required. Experience in international relations or nonprofit program development preferred. In lieu of degree, equivalent work experience will be considered.
• Minimum of 1 year of experience living within a developing nation required.
• Proficiency in Haitian Creole is required; proficiency in French or Spanish is desired.
• Able to understand and effectively work in culturally-diverse environments.
• Proficient with MS Office. Database experience preferred.
• Excellent organizational skills with a high degree of detail, accuracy and follow-through.
• Excellent verbal, written, interpersonal and customer service skills. Able to professionally interact and use discretion with all levels of internal and external contacts, including international contacts.
• Proven collaboration, influencing and negotiation skills.
• Able to identify, analyze and solve problems in highly-variable environments. Flexible and adaptable.
• Able to travel domestically/internationally up to 25%. Travel at times is to remote and security-difficult areas.

Your Team

• Work location is Work location: MN (Chanhassen, Coon Rapids, Eagan), IL (Aurora, Libertyville, Schaumburg), or AZ (Mesa). Position will have flexible/hybrid work schedule that allows for both office and remote work.
• Reports to Senior Manager of International Programs.
• Join our group (https://www.fmsc.org/about-us/careers/top-8-reasons-to-join-fmsc) of professional world-changers. Work alongside dedicated, talented folks.

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