Regional Partner Technology Support Coordinator

Location: Kigali, Rwanda preferred or anywhere in the SCAN region. (countries in the SCAN Region are Rwanda, Burundi, DRC, Zambia, Malawi, Mozambique, Zimbabwe, and Nigeria) or globally if candidate is prepared to relocate to Rwanda or one of the SCAN countries.

Job Overview:

As the Regional Partner Technology Support Coordinator, you will play a pivotal role in facilitating the successful implementation of the project in the SCAN region starting with a pilot in the target areas of Mwenezi, Binga, and Gwanda districts in Zimbabwe. Your key responsibility will be to provide technical assistance and resourcing to our local partners, community stakeholders, and participants, ensuring the effective utilization of technology in achieving project objectives. By leveraging digital tools, data management systems, and other innovative technologies, you will help advance climate change adaptation efforts and contribute to sustainable development in the region.

In addition, you will use what you learn from supporting various projects to develop best practices and build recommendations for partner technology coordination elsewhere in the SCAN region and throughout MCC globally.

Key Responsibilities:

1. Technology Integration:

• Assess the technological needs of partner organizations and communities involved in climate change adaptation and sustainable livelihoods.
• Collaborate with project managers and partners to identify appropriate technologies that align with project objectives and enhance the effectiveness of nature-based solutions.
• Promote the adoption and integration of technology into project activities to improve efficiency, data collection, monitoring, and reporting.

2. Capacity Building and Training:

• Identify local technology training resources or develop and deliver training programs on technology usage for partner organizations, local stakeholders, and community members, ensuring they can effectively utilize digital tools and data management systems.
• Provide hands-on support and mentorship to partners, ensuring they are confident in leveraging technology for project implementation and monitoring.
• Identify common technology gaps that partners face and develop recommendations for how MCC can resource partners to increase their digital maturity.

3. Data Management and Analysis:

• Assist in developing and implementing best practices to collect, store, and analyze project-related data.
• Collaborate with MCC and partners to develop data collection protocols thatensure data accuracy, quality, and security, and comply with local regulations and MCC policies.
• Support the analysis and interpretation of data to inform decision-making and improve project outcomes.
• Work closely with relevant MCC staff (IT, PLDR) to ensure that recommendations and best practices are shared with the broader MCC system.

4. Technical Troubleshooting and Support:

• Serve as the primary point of contact for technology-related queries and issues from partners and community stakeholders.
• Provide timely and effective technical support to resolve challenges related to hardware, software, and connectivity.

5. Monitoring, Evaluation, and Reporting:

• Assist in developing and implementing technology-driven monitoring and evaluation mechanisms to track project progress and outcomes.
• Generate regular reports on the use and impact of technology in project activities, showcasing success stories and lessons learned.

Qualifications and Skills:

• Bachelor’s or Master’s degree in information technology, software engineering, computer science, or a related field.
• Proven experience in technology support, data management, and digital tools implementation, preferably in the context of climate change adaptation or sustainable development projects.
• Familiarity with technologies relevant to climate change adaptation, such as remote sensing, GIS, data analytics, or mobile applications, would be advantageous.
• Excellent problem-solving and troubleshooting skills, with a keen attention to detail.
• Strong training and capacity-building abilities to transfer technology-related knowledge to diverse audiences.
• Ability to work collaboratively with partners, local stakeholders, and community members in a cross-cultural setting.
• Proficiency in English, both written and spoken, with knowledge of local languages French, Shona, Ndebele and Tonga considered a plus.
• Female Candidates are encouraged to apply.