Regional Humanitarian Communications Manager – Ukraine Response

Regional Humanitarian Communications Manager – Ukraine Crisis and Refugee Response

ROLE PURPOSE:

The Humanitarian Communications Manager role will be support producing all key communication assets that enable Save the Children International and its membership to amplify our voice and speak out on behalf of children affected by emergencies. In large category 1 or 2, or complex emergencies with multiple communications deployments, the position will coordinate the work of other functions across Advocacy, Campaigns, Communications and Media in line with Save the Children’s brand and values are streamlined and reflected across all external communications channels, meeting content needs in all aspects, and establishing a singular ‘voice’ for the response.

Working closely with child safeguarding and child protection colleagues, ensure that all children involved in our communications, advocacy, and media work are protected from potential mental and physical harm, and potential repercussions from their involvement in our communications, advocacy, and media work. This is a higher-level role, aimed at coordinating a diverse communication portfolio, contributing to strategy development and implementation, leading special projects including impact reports and/or specific moments and liaising with other iNGOs where necessary.

KEY AREAS OF ACCOUNTABILITY:

Plan, produce and deliver humanitarian communications content across the Ukraine Crisis and Refugee Response

• Work with stakeholders in member organisations; humanitarian emergency teams and country programmes to deliver communications content from priority emergency responses
• Oversee and produce content to meet global media and fundraising objectives and produce additional communication outputs for responses as required, coordinating closely with senior management teams on a response.
• Collect, analyse, and disseminate critical information relating to an emergency situation and the Save the Children response in order to support members’ ability to drive media, fundraise, campaign and advocate.
• Make recommendations to response team and/or country and regional leadership on communications and media plans aligned with and coordinated with the advocacy strategy. Manage and maintain the sign off process for humanitarian communications assets

Enhance humanitarian storytelling and drive innovation across Ukraine Crisis and Refugee Response

• Ensure deployed communications and media staff understand the key deliverables from emergencies
• Determine and seek ways to creatively communicate Save the Children’s value proposition in emergencies and action change in process where necessary
• Work with country and regional communicators, to accurately represent community needs and experiences- creating packages of communications materials and multimedia
• Design and deliver impact reports on major responses and key moments (for example, 3 months, 6 months, 1 year on)
• Support communications capacity building in the country and/or regional office
• Support and drive Save the Children’s global strategy, Ambition 2030, in order to increase Save the Children’s sophistication in humanitarian communications
• Global Media Unit and Humanitarian advocacy working group support
• Work with the GMU and HAWG to ensure relevant content is continuously developed and shared with members, and that it meets their needs for mass appeals and collaborate to increase output of fundraising-appropriate emergency content
• Emergency fundraising communications: Support global fundraising initiatives, coordinating with Global Fundraising Hub
• Where possible, track members use of materials and emergency content and evaluate success

Support to Country Offices with on going Humanitarian Responses

• Collaborate with advocacy and policy and communications colleagues to ensure core messaging is promoted and consistent with the advocacy and policy strategies and the Humanitarian communications pack.
• Commission and collect compelling case studies in Ukraine and the refugee response countries and, where possible, undertake photography to accompany these compelling case studies
• Facilitate film commissions/freelancers, and produce/deliver creative products. Liaise closely with film team and the Ops team to ensure coordination of film commissions are managed appropriately on the ground and that assets are shared quickly and also stored within a programme.
• Ensure that multimedia commissions are fundraising-appropriate for key member markets, and speaks to Save the Children’s brand.
• Social media: lead innovative communications from the field, using different platforms to reach wider audiences and directly engage supporters in our work.

General

• Comply with Save the Children policies and practice with respect to child safeguarding, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.

COMPETENCIES FOR THIS ROLE

1. COMMUNICATING WITH IMPACT

Communicates clearly and confidently with others to engage and influence; promotes dialogue and ensures timely and appropriate messages, building confidence and trust with others.

Level required: Accomplished

1. INNOVATING AND ADAPTING

Develops and implements innovative solutions to adapt and succeed in ever-changing and uncertain global and working environments.
Level required: Accomplished

1. PROBLEM SOLVING AND DECISION MAKING

Takes effective, considered and timely decisions by gathering and evaluating relevant information from within or outside the organisation.

Level required: Accomplished

1. WORKING EFFECTIVELY WITH OTHERS

Works collaboratively to achieve shared goals and thrives on diversity of people and perspectives. Knows when to lead and when to follow and how to ensure effective cross-boundary working. Level required: Accomplished

QUALIFICATIONS AND EXPERIENCE

Essential

• Education to BSc/BA/BEng level in a relevant subject or equivalent field experience
• Experience of leading communication activities (including information management) in a challenging environment.
• Evidence of excellent verbal and written communication skills for a wide range of different audiences including donors, journalists and the ‘general public’.
• Experience delivering communications assets across multiple channels, including print, social, and digital.
• Experience of effective spokesperson across a range of media.
• Excellent relationship building skills in order to work for limited periods within programmes under pressure of running emergency responses.
• An initiative-taking, proactive, inspiring attitude with the ability to manage and prioritise an unpredictable workload and solve problems quickly with limited support
• Ability to deliver high-quality photographs and case studies from affected communities
• Experience of delivering training, presentations and other capacity building activities to varied audiences, ideally within a country programme.
• Excellent understanding of Member communication and information needs across fundraising, media and campaigning activities.
• Strong influencing skills
• Politically and culturally sensitive with qualities of patience, tact and diplomacy
• The capacity and willingness to be extremely flexible and accommodating in difficult and sometimes insecure working circumstances.
• Commitment to the aims and principles of Save the Children.
• Experience working sensitively with vulnerable groups

Desirable

• Experience of creating media products such as press releases.

• Experience of communicating in emergency responses within the region.

• Experience or knowledge of working and living in relevant regions/contexts.

We offer a competitive package in the context of the sector. This Role is offered on the basis of International terms and conditions. Also, interviews will be held on ongoing basis, adverts will be closed once a person is identified.

For non- EU citizens; Visa is to be obtained.

The Organisation

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.

We are working towards three breakthroughs in how the world treats children by 2030:

• No child dies from preventable causes before their 5th birthday
• All children learn from a quality basic education and that,
• Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.

Application Information:

Please attach a copy of your CV and cover letter with your application, and include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/careers

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

All employees are expected to carry out their duties in accordance with our global anti-harassment policy.