REGIONAL HR BUSINESS PARTNER

CARE is an international NGO with local staff and community partners in more than 90 countries. We create local solutions to poverty and inequality and we seek dignity for everyone every day and during times of crisis. These solutions have a broad range, from clean water to access to education; from microfinance to ensuring that everyone has nutritious food; from agriculture and climate change to disaster response. CARE puts women and girls at the center of everything we do because they have proven to be the best hope for creating lasting change in the world. Our staff live where they work, which makes us effective at understanding the challenges they face. We’ve been doing this for over 70 years, since World War II. It started with the world’s first CARE Package® of food for the post-war hungry in Europe. Our work today is as important as ever, we believe that poverty and inequality are historic injustices that we can end within a generation, for good. If you share our core beliefs: poverty is an injustice; poverty is solvable; and together, we have the power to end it, join us, and fight with CARE.

HR Business Partner (HRBP) guides managers and employees on a broad array of human resources issues, including performance management, compensation, learning and development, and employee relations. S/he will also act as first contact for all employment issues and connects managers and employees with other internal and external resources. She/he also serves as a DEI Champion: advancing Equity, Diversity and Inclusion initiatives and goals. Finally, the HR BP will conduct HR training for staff and represent People & Culture (P&C) in broader organizational initiatives/ programs.

Responsibilities:

• Performance Management
  • Help drive high performance culture. Coach, mentor and support individuals and teams through the performance management process to ensure that employees’ level of performance and capabilities meet current and future business needs.
  • Support ongoing staff development, help with talent identification activities; work with subject matter experts, and managers to help with the design, development, and revision of local training and orientation process/materials.
• Employee Relations
  • Provide expert advice and coaching to employees on employee relations issues. Ensure that all employee matters are handled with consistency and fairness without discrimination. Conduct internal investigations and prepare all required documentation when necessary.
  • Maintain in depth knowledge of legal requirements related to day to day management of employees, reducing legal risks and ensuring regulatory compliance. Respond to escalated client inquiries. Conduct exit interviews as necessary.
• HR Operations
  • Provide Direction and support on day to day HR matters: hiring, onboarding, promotions, terminations, etc. Administer various HR plans and procedures . Collect, Monitor, and analyze HR data and provide recommendations to client groups based on the trends observed. Provide exceptional customer service to employees and managers on all HR matters.
  • Provide HC management support and guidance to hiring managers – including JD development, role grading and position management consultation as needed. Provide support to the Learning and Development team for learning programs. Drive timely communication and direction on new and ongoing organizational programs and initiatives.
• Advance DEI and PSHEA efforts
  • Champion equity and inclusion (E&I) and PSHEA (Prevention of Sexual Harassment, Exploitation and Abuse) efforts across the organization. Contribute to our ability to realize CARE’s E&I vision by actively educating, upholding standards, monitoring progress on our E&I initiatives/programs.
• Employee Engagement
  • Support global and domestic employee engagement efforts. When an employee survey is conducted, follow up with managers to ensure they are putting action plans in place to address employee concerns and communicating effectively with their team members.

Qualifications:

• University degree in Social Sciences or Business Administration (with emphasis on HR) or equivalent combination of relevant education and 5-7 year work experience.
• Globally recognized HR certification
• 3-5 years relevant experience (HR generalist)
• Strong verbal and written communication in English and Spanish
• Customer centric approach and commitment.
• HR experience in a global organization.
• Presentation and facilitation skills
• Basic Employment law knowledge and understanding, HR investigation experience