Regional Director – Bay Area Region

The Regional Director is integral in establishing, growing, and sustaining fiscally sound programs of high quality. They will be responsible for leading a regional team to meet agency goals in financial management and program quality, while providing support to inspire center staff to do what they love most as they guide the development of children.

This role is responsible for creating strategic relationships with external stakeholders, as well as developing regional strategies and tactical plans for new business growth and development. Internally, they act as a liaison with key department leaders in the implementation of policies, systems, and processes, while also participating in regional and statewide projects.

Essential Job Functions

• Develops a strategic plan for the region on an annual basis, including quarterly progress reports towards achieving goals and objectives.
• Drives new business opportunities to grow the agency vertically and horizontally. Identifies opportunities for expansion of regional footprint, pilots new programs, and assesses potential revenue streams outside current offerings.
• Stays abreast of industry trends to ensure financial health of programs while working with agency and center leadership to develop and monitor monthly/annual budgets.
• Collaborates with center leaders to establish center specific plans and goals.
• Supports staff development through effective coaching, performance feedback, and mentorship.
• Leads the development of direct reports’ business management knowledge by ensuring teams have the proper training, coaching, and mentorship necessary to achieve center financial goals.
• Establishes strategic relationships with external stakeholders – Principals, School Districts, Community leaders, Professional affiliations, etc. Maintain regular communication and strengthen relationships needed for growth and renewal of programs.
• Develops and implements strategies to address any gaps in marketing and enrollment.
• Ensures centers maintain compliance with state and local licensing requirements.
• Participates in and leads regional and statewide projects on an ongoing basis.
• Works with department leaders to develop and implement systems and processes to gauge customer feedback, satisfaction, and engagement.
• Acts as a leader in the community by maintaining presence via advisory committees, industry conferences, school-board meetings, etc.
• Oversight of recruitment, selection, evaluation, and retention of direct service staff with partnership from Human Resources.
• Provides resources and tools towards achieving career and education goals while creating plans for succession and expansion.
• Ensures direct reports and their staff are implementing programming up to agency standards and all contract requirements. Programs are healthy, safe, and have appropriate environments that comply with local, state, and federal laws for all children enrolled.
• Conducts meetings with staff and departmental leaders to facilitate regular communication.
• All other duties as assigned by Executive Team.
• Travel: 80%

Qualifications

Education and Experience:

Education

The MINIMUM formal relevant education required by the position. NOTE: Minimum education requirements may change as needed based on state requirements.

• Bachelor’s in Business, ECE/Child Development, or related field
• Program Director Permit eligible
• Preferred: Master’s in related field

Experience

The MINIMUM relevant experience necessary to qualify for the position.

• 5-8 Years of experience managing early child education/child development setting.
• 5-8 Years of experience managing multi-site service industry settings.

Management Role

• General administration of a large unit of employees, where the nature of the managerial work involves providing general direction for other supervisory personnel. Managers at this level have substantial responsibility for the operation of a unit including responsibility for the budgeting process, budgetary and inventory control, purchasing and regulatory compliance, as well as administrative authority over staffing issues and disciplinary outcomes. General administrative work, rather than direct supervision of others, takes up rather large portions of work time.

Supervision

• Full managerial authority over a department or unit (s) in a department.

Decision Making

• There is broad latitude for decision-making with primary control over results which are reviewed at completion. Information is vague and unidentified with no apparent relationship to actual problems.

Critical Thinking

• Critical thinking involves the analysis of highly complex facts related to highly complex situations, requiring the interpretation, comparison, and the creation of unique options.

Financial Impact

• Develops and administer an annual expense and/or revenue generation budget for a division or multiple departments. Monitors expenses and/or revenue generated and reports significant variances to ensure conformance with approved budget.

Interaction & Collaboration

• Formal interactions and/or collaborations throughout the organization and outside the organization ARE necessary to meet position expectations.

Physical Effort

• Duties involve little or no exertion of physical effort.

Occupational Risks

• Little or no potential for job-related accidents and/or occupational risks.

Other Qualifications

• Demonstrated success in leading a sizeable team towards achieving company goals.
• Proven history in regional service operations.
• Exemplary leadership traits and skills; ability to inspire, motivate, and train managers and staff.
• Strong financial acumen with core literacy related to budgeting, forecasting, reporting, and understanding of key metrics.
• Possesses excellent organizational skills in prioritizing heavy workload and handling multiple matters in a fast-paced environment with changing deadlines.
• Strong communication skills including written communication and the ability to present ideas logically in writing and verbally.
• Ability to collaborate with others, both lending expertise and seeking guidance from stakeholders.
• A system thinker with mastery of managing multiple priorities and ability to move groups to solution.
• A life-long learner with a keen sense of personal development coupled with exemplary interpersonal skills to manage a variety of personalities appropriately.
• Results-oriented and ability to balance the soft and hard factors to achieve results.
• Keen ability to recognize and follow through on expansion opportunities. Creates proposals with thorough assessment of potential obstacles and strategy for ongoing development.
• Demonstrated experience successfully launching and maintaining high-quality child development programs.
• Experience with various external and internal program assessment tools.
• Strong working knowledge of licensing and compliance.
• Proven ability to think critically and to translate strategic directives into tactical initiatives.

We Offer

• Career Development and Training
• Discounted Childcare
• Paid Vacation/Holiday/Sick Time
• Medical/Dental/Vision Benefits
• 401K
• Life Insurance
• Commuter Benefits
• Company Discounts

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace.