Refugee Field Assistant

Within the delegated authority and under the overall supervision of the Senior Protection Officer or his/her designated mandated representative(s), the UNV Refugee Field Assistant will:

• Establish regular and stable communication mechanisms with refugees and asylum seekers in order to gain a better understanding of the refugee population, their concerns and priorities;

• Assist UNHCR in disseminating information on available services and their providers, on the rights and duties of refugees and asylum-seekers in Hungary;

• Promote and support community mobilization for organizing social, cultural and recreational events among refugee and host communities;

• Provide information and referrals to refugees and asylum seekers in need of UNHCR’s humanitarian support and ensure proper feedback is provided to persons of concern;

• Assist UNHCR in organizing participatory activities and awareness-raising sessions with persons of different age groups, gender and background;

• Assist in exploring opportunities for mainstreaming persons of concern into available national services and contribute to developing communication strategies with persons of concern to access such services;

• In coordination with the supervisor, assist in monitoring visits to Community Based Organizations/Refugee-led NGOs/Initiatives and other partners to oversee programme implementation and provide inputs for further planning;

• Regularly update and share information related to areas of work, utilizing agreed data collection methods to identify gaps, assess trends and developments;

• Contribute to the planning, monitoring and evaluation of any further community outreach activities;

• Contribute age, gender and diversity mainstreaming in all of UNHCR Hungary’s activities;

• Performs other relevant duties

• Any other related tasks as may be required or assigned by the supervisor.

Results/Expected outputs:

• As an active UNHCR team member, efficient, timely, responsive, client-friendly and high-quality support rendered to UNHCR and its beneficiaries in the accomplishment of her/his functions, including:

• Develop network with refugee groups;

• Establish communication protocol including feedback loops;

• Link refugees to services;

• Act as liaison between Refugee groups/Refugee lead NGOs/Refugee association and UNHCR and other service providers;

• Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and documented in all activities throughout the assignment;

• A final statement of achievements towards volunteerism for peace and development during the assignment, such as reporting on the number of volunteers mobilized, activities participated in and capacities developed.