Receptionist

Duration :9 Months-Extendable

Location : Reyhanli -Hatay

Closing date : 18July 2022

About NSPPL: The National Syrian project for prosthetic limbs has been established in Feb 2013 by a group of Syrian doctors overseas to help the people whose parts has been imputed as a result of Syrian war and provide them with prosthetic parts and the appropriate rehabilitation and NSPPL is non-profit organization which serves people in Syria and Turkey .

Position Responsibilities and Duties:

• Documenting patients’ daily visits and updating the patient’s file
• Coordinate the patient appointment.
• Coordinate the patient transportation schedule with the driver.
• Respond to beneficiaries’ calls and their messages.
• Maintains record of case by documenting client’s situation and patient’s own actions.
• Follow-up patient general assessment in terms of implementation or any change
• Monitors planned actions by periodic follow-up.
• Maintains operations by following policies and procedures; participating in quality reviews; reporting needed changes.
• Maintains patient confidence and protects operations by keeping information confidential.
• Fosters patient‘s action or adjustment by interpreting attitudes and patterns of behavior; explaining and pointing out new options.
• Follow-up of patients’ daily appointments, measurement dates, arrival of materials
• Contributes to team effort by accomplishing related results as needed.
• Any other duties related to the nature of the job as directed by the supervisor.

Qualifications & requirements:

• Education in social sciences, public relation, communication, office and reception management .
• Minimum 2 years experience as a Receptionist , or similar position.
• Previous medical or INGO experience is preferred
• Fluency in Arabic, Turkish is an advantage.
• Microsoft Office, Excel, word. Good user of internet
• Ability to work within a team structure , flexible, and can cope with stressful workload .
• Excellent interpersonal and communication skills.