Reception Centre Manager – 40 week FTC

An exciting opportunity has arisen at Devonport Royal Dockyard to ensure that Babcock is effective in supporting and delivering a professional secure & efficiently run reception centre(s) for the Devonport site. This is a 40 week fixed term contract.

Who we are looking for?

We are looking for a Reception Centre Manager to work collaboratively with the authority looking for continuous improvements in all areas. Managing an effective site security access system along with personnel security activities ensuring a secure and safe site. You’ll be managing a team of 20+ personnel.

What will you be doing?

• Responsible for the management and service delivery for all DRDL reception centres in line with the MoD reception centre contractual obligations.
• To develop, implement processes with a view to continually improve bringing in efficiencies and effective outputs that are value for money.
• The roles main objective is to drive the customer experience and enhance the service delivery to the customer.
• Continually review the facility, collaboratively working together with the customer to ensure a professional and fit for purpose environment.
• Develop and maintain the strategic partnering relationship processes that under-pin the reception centres contract.
• Strive to meet the contractual KPI’s, presenting the detail in a clear vision with the improvement areas highlighted.

The Experience You’ll Bring

• Proven experience of line management.
• Ideally management qualification.
• Completed or willing to complete a range of DISA training; security vetting, DART process, security and international visits
• Excellent communication skills internally and externally.

You will need to satisfy security requirements. This may require you to hold or be eligible/capable of achieving ‘Security Check’ (SC) clearance.

What a role with Babcock offers?

• Enhanced employment terms and conditions
• Money purchase pension scheme
• Life assurance
• Share ownership scheme
• Occupational health services
• Flexible working hours (only non-industrials)
• Career opportunities, advice and guidance from our Learning & Development teams
• Additional benefits may also apply for Management posts

About Babcock International And Devonport

For more than a century, Babcock, the Aerospace and Defence Company, has been trusted to deliver bespoke, highly-skilled engineering services. We help customers in the UK and around the world to improve the capability, reliability and availability of their most critical assets within the four market sectors of Marine, Land, Aviation, and Nuclear, underpinned by a deep understanding of technology integration, unique infrastructure and specialist training.

You will be based at Devonport Royal Dockyard in Plymouth, Devon. Working at Devonport puts the best of the South West at your fingertips. Amazing scenery, vibrant towns and numerous leisure opportunities – It’s why Devon and Cornwall are such a desirable place to live and work.

Comprising of 14 dry docks, four miles of waterfront and 25 tidal berths, Devonport is the base for numerous surface vessels as well as the base and refit centre for the Trafalgar-class nuclear-powered submarines. Devonport has also recently been selected as the base port for the Navy’s new Type 26 frigates and will become the maintenance centre for the future submarine programme.

Armed Forces Covenant

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Application Guidance:

All applications should be made online.

We are committed to building an inclusive culture and strive to attract talent who thrive in an inclusive and flexible working environment. If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know and will respond in a way that best fits your specific needs.

Please follow the link when you apply to find out more about how COVID-19 is impacting Recruitment and On-boarding for applicants.

Closing date: 14/04/2022