Real Estate & Facilties – Area Manager – India

The Global Real Estate and Facilities (GREF) team provides real estate transaction expertise, business partnering, space & occupancy planning, contract management, capital investment program management and facility maintenance and operations across multiple countries. We partner with suppliers to ensure quality, innovation and scalability with Amazon’s business and utilize customer driven feedback to continuously improve and exceed employee expectations.

Job Description

As a member of the Global Real Estate & Facilities (GREF) team overseeing corporate office space – this position will primarily manage all property and facility activity in India. The role will be based at BLR and include some travel. This role combines team leadership and a commitment to internal customer relationship management. We seek a senior leader who demonstrates proven success in building and running a fast-growing organization, delivering simultaneous complex projects and programs with demanding timelines. The successful candidate must operate as a true business partner to local business leaders, finance, HR, IT, and other functional areas and establish highly integrated relationships with vendor partners. He/she must be comfortable operating at both the strategic and tactical levels, simultaneously acting as an internal ambassador, educator, analyst, solutions architect, and implementer. Experienced in multinational/multi-cultural/matrix corporate environments. Having a passion for and in-depth knowledge of Corporate real estate (Real estate and portfolio strategy project management skills and facilities operations )functions with a financial focus, is critical. The optimal candidate is an experienced, vibrant, and engaging professional who will excel within an entrepreneurial culture – providing vision, leadership, and communication – but not afraid to deep dive into details. They should also be approachable, knowledgeable with an ability to handle client/ vendor services – fostering transparent external relationships, and balancing frugality with creativity.

Responsibilities

• Mentors, develops, and coaches a team of RE/Facilities managers and their teams to strengthen their leadership and assist in achieving career growth
• Drive RE strategy and direction for site operations consistent with global program guidelines and vision; think globally, execute locally
• High level relationship management with stakeholders including supporting portfolio enhancement requests in a dynamic environment
• Prepares and presents project proposals to senior Business Leaders and corporate management for review and approval.
• Drive and support special projects and strategic initiatives for the portfolio
• Partner with Workplace Design teams on new initiatives, site retrofits, etc.
• Assures capital projects, operations projects and reconfigurations are managed by key stakeholders with outstanding customer service
• Support the creation and delivery of operational objectives facilities services, programs and contracts in the portfolio
• Provide strategic direction to facilities management teams (direct reports and outsourced vendor teams) who oversee facilities operations of sites
• Manage third party contractors/vendors engaged in operating and maintaining sites
• Accountable for annual budget development, financial variance reports and operations analysis
• Further develops standards and procedures as business and customer needs evolve
• Partner with procurement on opportunities to RFP and/or negotiate service contracts
• Work with corporate legal counsel to manage contracts and day to day operations where applicable
• Participate in any site/country/portfolio level crisis including local FM, HR, GREF Leadership, Business Assurance Centre (BAC), Corporate Security, Business Continuity (risk/legal when required) and also establishes and maintains open, positive relationships with team and customers (Amazon employees)
• Conducts regular, formal site condition inspections and solutions systemic deficiencies identified
• Collaborate with global peers to ensure consistency, lessons learned, and best practices across regions

Basic Qualifications

• A minimum of 15+ years professional experience required – a significant portion of which should demonstrate success in managing a property and facilities organization of similar size and complexity and building/maintaining relationships with internal customers
• Demonstrated experience as a leader with 10+ years of senior management responsibilities
• Experience building and managing a team or department within a startup or entrepreneurial setting, particularly one with both proprietary and contract resources
• Bachelor’s degree in related field

Preferred Qualifications

• A track record of championing speed, flexibility and frugality in the face of rapid change and extremely heavy workload
• Exceptional communication skills; ( especially written & spoken English) proven ability to lead cross-functional teams through influence versus direct management; excellent interpersonal skill
• Highly competent with productivity software, including Microsoft Outlook, Word, Excel, and SharePoint
• Strong interpersonal skills
• Excellent in data and analytics/ metrics
• Understanding of sourcing/procurement, building systems and maintenance, vendor management and customer service
• Comfortable with legal terms and structures for standard commercial contracts
• Proven self-starter who sets aggressive goals and consistently gets results
• Demonstrated ability to think strategically and successfully execute tactically
• Effective resource management and project management skills

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Company – ADCI – Karnataka

Job ID: A1799825