Quality Monitoring Officer (x2)

Hours: 25 hours per week (shift patterns/working hours are negotiable)

Contract: Permanent

Salary: From £20,043 per year (pro-rata)

Location: Either our Community Enablement Service (Units 1-3, Whitney Court, Oldham, OL4 1DB) or our Residential Enablement Service (Medlock Court, Medlock Way, Lees, Oldham, OL4 3LD)

Job Purpose

We are looking to recruit two values-driven people to join us as Quality Monitoring Officers.

We have one vacancy in our Community Enablement Service based at Whitney Court (OL4 1DB) and one vacancy in our Residential Enablement Service based at Medlock Court (OL4 3LD).

You will be quality and outcomes-focussed with the drive to promote a culture of continuous improvement, keeping those who use our service at the heart of what we do.

Working with partners and colleagues, you will play a key role in ensuring we always deliver the outstanding care that people deserve.

Key Responsibilities

• To support the leadership team to implement and embed quality systems and processes.
• Undertake spot checks and audits, identifying any areas of non-compliance, producing written and verbal reports as required.
• Support the leadership team to prepare for internal, external and regulatory inspections.
• Support the Registered Manager in delivering engagement events with people who use our service, completing satisfaction questionnaires and using this feedback to help shape future service delivery.

The MioCare Group is fully engaged in supporting the rollout of the Covid-19 national vaccination programme to prevent the spread of the virus and keep our residents safe.

[Please see full Role Profile in the vacancy’s ‘Information Pack’ on our website]

Staff Rewards

For more information on the MioCare Group’s wide-ranging additional benefits package for staff (including a retail and leisure discount scheme, Employee Assistance Programme, childcare vouchers, death in service payment, etc) please see the attached Terms and Conditions document in the vacancy’s ‘Information Pack’ on our website.

How To Apply

Please download the application form on our website and return it to [email protected] or alternatively ring 0161 770 8777 to request a form via the post.