UNDP Careers
The Head of Pillar 3 – Quality Management Advisor will support the Chief, SCMU, to execute and oversee the Supply Chain Quality Management System at UNFPA. This role is focused on establishing and maintaining high standards through comprehensive policies, processes, and procedures, ensuring consistent monitoring, evaluation, and improvement of the quality of products and services at every stage of the supply chain. The position will proactively detect and address supply chain risks in collaboration with other internal and external stakeholders, while driving continuous improvements in supply chain processes to enhance quality and efficiency. This position is integral in cultivating a culture of risk management and safeguarding the quality of supplies and services in UNFPA’s supply chain operations.
How You Can Make a Difference
UNFPA occupies a unique position in the sexual and reproductive health commodity ecosystem as a critical player in supply chain management, a leading public procurer of sexual and reproductive health commodities, a trusted partner to national governments, and one of the few organizations with the scale and partnerships necessary to build accountability for last mile delivery.
The UNFPA Supply Chain Management Unit (SCMU) is self-funded and was made operational in January 2022. It is tasked with ensuring that UNFPA is able to effectively and efficiently support the delivery of life-saving reproductive health products and other programme supplies to the end user when and where they are needed. To achieve this, it is important to strengthen the capacity of governments and implementing partners to ensure coordination, end-to-end visibility and accountability on all supply chain and logistics management related activities, in particular for programme supplies, across all UNFPA programmes.
Job Purpose
As the Head of Pillar 3 – Quality Management Advisor, you will provide key leadership in the strategic development and implementation of UNFPA’s Supply Chain Quality Management initiatives. Your role entails spearheading efforts to elevate quality management practices, championing risk management strategies, and leading collaborative endeavours with internal and external stakeholders to ensure excellence and integrity in supply chain operations. Your leadership will be pivotal in driving systemic changes and innovations that enhance the overall efficiency, effectiveness, and quality assurance within UNFPA’s supply chain. The position will provide strategic oversight and management of a dedicated Pillar.
You Would Be Responsible For
Main Task and Responsibilities
You will be responsible to support the Chief, SCMU with:
- Strategic leadership and management of Pillar 3 – Quality Management Teams performing Governance, Risk and Compliance (GRC) and Product Quality Assurance.
- Establish and implement a Supply Chain GRC framework and map the GRC tools available and needed for effective Supply Chain Operations
- Ensure overall coordination of SCM activities across all organizational levels. Clearly define and articulate roles and responsibilities for different components of processes, identifying who is responsible, accountable, consulted and informed.
- Advise the Chief, SCMU on strategic or otherwise significant opportunities and/or threats that the organization could take advantage of or mitigate against.
- Strategic guidance on the adequacy of management response to the audit observations and recommendations.
- Strategic guidance on Product Quality Assurance activities including technical evaluations, quality control, and monitoring.
- Ensure the UNFPA Quality Assurance system aligns with United Nations partner agencies, international quality standards and supported by the World Health Organization (WHO).
- Capacity Strengthening
- Developing and implementing UNFPA’s capacity-strengthening initiatives.
- Advocate for the training of supply chain professionals
- Coach and mentor UNFPA personnel to strengthen their capacity to provide informed technical guidance in the supply chain management function.
- Thought Leadership, Knowledge Sharing and Advisory
- Champion UNFPA’s supply chain thought leadership through actively engaging with industry experts, participating in relevant forums, contributing to research and publications, and representing UNFPA’s expertise in various supply chain management discussions and initiatives.
- Foster an environment for knowledge retention and sharing and the creation of a community of practice for supply chain.
- Provide counsel and support on the full range of supply chain management issues, incorporating best practices and continuous improvement across UNFPA.
- Partnerships and Resource Mobilization
- Prominently contribute to the development of UNFPA’s value proposition and relationships with donors and partners.
- Support SCMU’s collaboration with the Division for External Relations to diversify funding opportunities.
- Support SCMU’s oversight of resource mobilisation proposals for quality assurance purposes
- Collaboration and Representation
- Establish effective collaboration with relevant stakeholders within UNFPA to ensure coordinated and effective tailored solutions for each area of intervention.
- Lead the fostering of relationships with key supply chain partners with the purpose of increasing the efficiency of UNFPA’s supply chain function.
- Represent SCMU and UNFPA in meetings related to supply chain management functions.
- Team Management
- Create a conducive working environment aligned with UNFPA’s 2030 People Strategy.
- Lead and supervise team.
- Carry out any other duties as may be required by the Chief, SCMU.
Education
Qualifications and Experience:
Required
Advanced university degree required. An advanced degree in Supply Chain Management, Risk Management, Business Administration, Criminology and Management, Public Health disciplines, or other related fields is an added advantage. The following are additional assets:
- Specialist training on internal investigation and Enterprise Risk Management.
- Expert knowledge in Product Quality Assurance practices, including experience in technical evaluations, quality control, and monitoring. Familiarity with international quality standards and regulations for health commodities.
- Experience in working with and aligning to quality assurance systems of United Nations partner agencies and the World Health Organization (WHO).
- Strong background in supply chain related Governance, Risk, and Compliance (GRC), with proven experience in establishing and implementing GRC frameworks.
Knowledge And Experience
- A minimum of ten (10) years of relevant, progressively responsible experience in supply chain-related Governance, Risk, and Compliance (GRC) at the international level within one or more of the following:
- International NGOs or similar global organizations,
- Donors such as the United States Agency for International Development (USAID), the European Union, the UK’s Foreign, Commonwealth & Development Office (FCDO) or the United Nations system or equivalent, with an understanding of their compliance and reporting requirements.
- Regulatory bodies or other organizations for example within police services; with a focus on governance, risk management, and compliance.
- At least two (2) years of hands-on experience working in development and/or complex humanitarian operating environments in low-resource countries. Candidates must demonstrate a deep understanding of the unique challenges and regulations specific to these contexts. This field experience is required.
- Demonstrated expertise in change management, with a strong track record in guiding teams through significant organisational changes.
- Experience in managing a team, particularly within a remote and/or matrix organizational structure is required.
- Strong interpersonal skills and capability to develop and maintain broad diversified partnerships is required.
- Professional written and spoken presentation skills, including for the development of reports, presentations, and the ability to synthesize complex supply chain documents for both technical and non-technical audiences is required.
- Experience using Enterprise Resource Planning (ERP) systems is required.
- Basic knowledge of the principles and operational aspects of sexual and reproductive health commodities in global development and humanitarian setting is an asset.
Languages
Fluency in English is required. Working knowledge of another official UN language is an asset.
Values
Required Competencies:
- Exemplifying integrity
- Demonstrating commitment to UNFPA and the UN system
- Embracing cultural diversity
- Embracing changeExemplifying integrity
- Demonstrating commitment to UNFPA and the UN system
- Embracing cultural diversity
- Embracing change
Core Competencies
- Achieving Results
- Being Accountable
- Developing and Applying Professional Expertise/Business Acumen
- Thinking analytically and Strategically
- Working in Teams/Managing Ourselves and our Relationships
- Communicating for Impact
Functional Competencies
- Organizational leadership and direction,
- Ensuring operational effectiveness and accountability for results,
- External and internal communication and advocacy for results mobilization,
- Managing the organizations financial resources,
- Providing procurement services,
- Aligning human resources management with the organization’s strategic direction
Managerial Competencies (if Applicable)
- Providing strategic focus,
- Engaging staff and partners,
- Leading, developing and empowering people/creating a culture of performance,
- Making decisions and exercise judgement
Compensation And Benefits
This position offers an attractive remuneration package including a competitive net salary plus health insurance and other benefits as applicable.
UNFPA Work Environment
UNFPA provides a work environment that reflects the values of gender equality, diversity, integrity and healthy work-life balance. We are committed to ensuring gender parity in the organization and therefore encourage women to apply. Individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups are highly encouraged to apply. UNFPA promotes equal opportunities in terms of appointment, training, compensation and selection for all regardless of personal characteristics and dimensions of diversity. Diversity, Equity and Inclusion is at the heart of UNFPA’s workforce – click here to learn more.
Disclaimer
Selection and appointment may be subject to background and reference checks, medical clearance, visa issuance and other administrative requirements.
UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process and does not concern itself with information on applicants’ bank accounts.
Applicants for positions in the international Professional and higher categories, who hold permanent resident status in a country other than their country of nationality, may be required to renounce such status upon their appointment.
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