Quality Assurance/Quality Control Manager

SOSi is seeking a Quality Assurance/Quality Control Manager to join a large medical support services program in Iraq supporting our U.S. Government customer. The Quality Assurance/Quality Control Manager will be responsible for all activities involving quality assurance and compliance with applicable contract and regulatory requirements. 

• Implement and manage the QA/QC Program.
• Ensure performance and quality of assigned QA/QC function conforms to established standards and company guidelines; SOPs, policies and procedures, sub-contractor deliverables and standards of work to ensure customer performance work requirements are met or exceeded.
• Supports development of internal process controls, strategies, and techniques that ensure SOSi exceeds contractual requirements.
• Audit procedural elements of program management.
• Conducts audits and reviews/analyzes data and documentation.
• Coordinate collection of responses to customer concerns.
• Work directly with operating entities to ensure inspections, statistical process analyses, and audits are conducted on a continuing basis as specified to enforce requirements and meet specifications.
• Consult with PMO management in determining best measures of program efficiency.
• Conduct and direct internal management audits, prepare formal audit reports, and define audit schedules.
• Reviews and approves SOPs, work instructions, forms and validation plans from other departments on behalf of Quality Assurance.
• Consult with local management in determining root causes for non-conformances to QA/QC Plan and to customer contractual requirements.
• Implement the Process Improvement Program.
• Build good working relationships with task order leadership and actively participate in management process.
• Assess contractual requirements, develop and maintain checklists, and communicate within QA/QC function.
• Performs other duties as assigned.

• Required and able to obtain Moderate Risk Public Trust (MRPT).
• Bachelor’s Degree; may substitute two (2) additional years of experience for each year of college.
• Minimum eight (8) years of work experience with at least two (2) years in a QA/QC capacity and two (2) years in a management role.  Has knowledge of commonly-used concepts, practices, and procedures within the medical and/or public health field.
• Maintain current certification in Cardio Pulmonary Resuscitation (CPR).

DESIRED QUALIFICATIONS 

• Certified in Lean Six Sigma process.
• Overseas contingency experience in Iraq.