UNDP Careers
Location: Bamako, Bamako, Mali
Position Purpose
Responsibilities
Under the overall supervision of RC/HC, the PSEA Specialist is responsible in the Resident Coordinators’ Office for coordinating and supporting the implementation of the PSEA action plan. The PSEA Specialist will report directly to the RC/HC. [1] Working closely with the PSEA Network co-chairs, the PSEA Specialist will undertake the following:
- Lead the PSEA in-country program and strengthen PSEA within organizations.
- Ensure effective stakeholder engagement.
- Establish/Strengthen and Inter-agency Complaints Mechanism.
- Establish Victims’/Survivor-Centered Assistance and ensure accountability, including investigations.
- Promote Information sharing.
Duties And Responsibilities
1- Lead the PSEA in-country program & strengthen PSEA within organizations
- Advise senior leadership in developing and implementing an in-country PSEA strategy.
- Advise and support senior leadership to establish an inter-agency PSEA Network for technical coordination on PSEA, consisting of membership from UN agencies; international, national, and local organizations; and/or government bodies operating in Mali.
- Coordinate the PSEA Network to carry out a joint PSEA risk assessment in Mali to inform senior leadership on strategic decision-making.
- Advise and support senior leadership in developing and implementing PSEA Network TORs and an Action Plan, based upon the risk assessment.
- Coordinate and support the inter-agency PSEA Network in coordination with the Network co-chairs in the fulfillment of its responsibilities under its PSEA Network TORs and Action Plan.
- Represent the PSEA Network in the HCT, Inter-cluster, Protection Cluster, Gender Focal Points Network, GBV sub-cluster and link with relevant UNCT groups and any other relevant humanitarian/nexus/development coordination body.
- When the PSEA Specialist is unavailable the Network will be overseen, supported, and represented by representatives of the Network co-chairs
2- Ensure effective stakeholder engagement
Community Engagement
- As part of broader community engagement activities, support the Network to learn of community perspectives on behavior of aid workers and others working in [humanitarian delivery], and preferences in discussing sexual matters and receiving and sharing sensitive information to inform the Network’s outreach and activities.
- Guide the Network to develop a collective communication strategy to raise awareness on key PSEA messages, including the rights of affected populations, the fact that assistance and services are never conditioned on sexual favors, and how to submit sensitive complaints.
- Ensure that the implementation of the PSEA Network Action Plan is informed by community participation, contextually and culturally appropriate, and based on the community’s needs.
- All activities to engage with the affected population should be planned and implemented in close coordination with Accountability to Affected Populations (AAP) and/or Communicating with Communities (CwC) groups/actors in Mali.
Inter-Cluster Coordination
- Engage and coordinate with all Clusters, working groups and AoRs in Mali to ensure PSEA mainstreaming during planning, policy development, and programming.
- Represent the PSEA Network and update on relevant PSEA activities during the inter-cluster meetings as well as in all relevant clusters, working groups and AoRs.
- Report back to the PSEA Network on developments and updates by various clusters that may impact the PSEA Action Plan implementation.
Protection, GBV And Child Protection Sub-Cluster
- Collaborate with the GBV sub-Cluster Coordinator, and with Protection Cluster, Child Protection sub-Cluster Coordinator upon needs, to ensure a harmonized approach to prevention activities and support of survivors, and that PSEA Network activities take a victims/survivor-centered approach supporting the rights of victims/survivors.
Government Actors
- Advise and support senior leadership to develop a localized engagement strategy with the host government, including identified entry points in relevant ministries and stakeholders for outreach.
MINUSMA Liquidation Team
- Where there is a UN Mission in the context, and the Mission is not represented in the PSEA Network: Collaborate at the strategic and technical level to ensure harmonization of messages, avoid duplication of activities, and share trends and developments.
3- Establish and strengthen an Inter-agency Community Based Complaints Mechanism (CBCM)
- Advise the PSEA Network members to establish and maintain an inter-agency community-based complaints mechanism (CBCM) by linking the Complaint and Feedback Mechanisms (CFMs) of Network members through agreed referral pathways, establishing new complaint channels where reporting gaps are identified, and capacity-building all persons that operate complaint channels on the inter-agency referral protocols.
- Advocate for the above understanding of a joint CBCM within the Network membership and beyond so that participation in the CBCM has the broadest scope possible.
Ensure Stakeholder Engagement In The Design Of The CBCM
- Guide Network members to consult and engage with all relevant stakeholders during the design of the CBCM in order to ensure support, high-level commitment, sustainability, and community trust and ownership in the CBCM.
SOPs On Complaint Referral
- Advise and support the Network to draft Standard Operating Procedures (SOPs) on inter-agency complaint referral following the Global Standard Operating Procedures on Inter-Agency Cooperation in CBCMs , and appropriate for the local context.
- Support and advocate with senior leadership to maintain up to date and endorse any relevant change the Mali PSEA SOPs.
- Coordinate with Heads of Organizations and Cluster leads to ensure the GBV referral pathways are incorporated in PSEA trainings and understood by all actors in Mali.
Entry Points For Reporting
- Work with the PSEA Network, the AAP/CwC Networks, GBV/CP service providers, Protection and other relevant actors to understand community preferences in reporting sensitive allegations.
- Support the PSEA and AAP Networks to map existing CFMs in Mali to identify where there are gaps in community access for reporting sensitive complaints.
- Based on CFM mapping and community preferences, support Network members to strengthen existing and/or establish new entry points to fill the gaps in reporting access so that there are safe, accessible, and contextually appropriate channels for any member of the community to report complaints of SEA.
- Where major gaps exist, in coordination with the PSEA/AAP Networks and on the endorsement of senior leadership, support establishment of a collective channel for complaints (e.g. a call center) with clear protocols on complaint intake and referral in line with the Mali SOPs.
- The Specialist will oversee a neutral email account to receive and refer complaints.
Train Staff At Entry Points
- Facilitate the PSEA Network to hold inter-agency trainings on good practices in SEA complaint intake and referral for PSEA Focal Points, Protection, GBV and Child Protection actors, and all actors staffing CFM channels, so that all actors who may receive SEA complaints know how to recognize SEA and where to send allegations in the joint CBCM.
- Facilitate the Network to disseminate contact information of PSEA Focal Points amongst staff and the affected population, so that the entire aid community is aware of and can reach out to the formal reporting mechanism for each Network member.
Complaint And Assistance Referral
- Manage the allegation received directly, refer the allegation to the concerned organization, the survivor to available services based on survivor’s informed consent, and provide appropriate follow-up after referral, in accordance with the SOPs and best practice.
Monitoring And Evaluation
- Keep aggregate, anonymized trends data as submitted by members and other actors in-country to capture SEA trends in [Context] and support stakeholders to adjust programs.
- Coordinate in-country mapping of partners, and agreement on lead agency for PSEA assessment, implementation plan, and capacity development of shared partners.
4- Establish Victims’/Survivor-Centered Assistance & ensure accountability, including investigations.
Jointly with the GBV Sub-cluster, and in coordination with Protection Cluster and Child Protection Sub-Cluster:
- Mobilize the PSEA Network to assist in a mapping exercise of available services and gaps for health, legal, psychosocial, and material support based on existing GBV coordination work.
- Ensure that the Mali SOPs on complaint referral incorporate Protection, GBV, and CP assistance referral pathways to provide immediate aid for complainants and victims/survivors.
- Facilitate the Network to train assistance service providers on PSEA-specific components in services in linkage with the GBV sub-cluster.
- Disseminate and share good practice standards on victim/survivor-centered investigations with PSEA Network members and external partners.
- Provide technical support and coordination to deliver training on PSEA guidelines and protocols for victim/survivor-centered investigations.
- Include good practice standards into the PSEA Network practices on ensuring that SEA victims/survivors are informed and/or supported in relation to investigations and accountability processes.
- Provide technical support, as needed, for child and gender-sensitive approaches to investigations and the integration of such standards within the PSEA Network membership.
5- Promote Information Sharing
Proactive Outreach to External Partners:
- Proactively reach out to relevant entities that are not participating in the PSEA Network or the joint CBCM to ensure that they are aware of PSEA activities, and to foster linkages and information-sharing on PSEA.
Recommendations To Senior Leadership And Support Bodies
- Regularly report to senior leadership on developments and challenges in PSEA in-country to ensure continued engagement and address gaps in PSEA implementation.
- Collect and analyze inputs of PSEA Focal Points and other relevant colleagues, identify recurring issues and trends, and share recommendations with senior leadership with the aim of enhancing strategic and operational decision-making related to PSEA.
- Regularly update regional and global bodies to ensure up-to-date understanding of PSEA activities in Mali.
Competencies
Core Competencies
Acheive Results: LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact
Think Innovatively: LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems
Learn Continuously: LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences
Adapt with Agility: LEVEL 3: Proactively initiate and champion change, manage multiple competing demands
Act with Determination: LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results
Engage and Partner: LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration
Enable Diversity and Inclusion: LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity
Cross-Functional & Technical competencies
Business Management – Portfolio Management: Ability to select, prioritize and control the organization’s programmes and projects, in line with its strategic objectives and capacity; ability to balance the implementation of change initiatives and the maintenance of business-as-usual, while optimizing return on investment
Business Management – Partnerships Management: Ability to build and maintain partnerships with wide networks of stakeholders, Governments, civil society and private sector partners, experts, and others in line with UNDP strategy and policies
2030 Agenda – Gender: Gender Mainstreaming
Business Direction & Strategy – Strategic Thinking: Ability to develop effective strategies and prioritized plans in line with UNDP’s objectives, based on the systemic analysis of challenges, potential risks and opportunities, linking the vision to reality on the ground, and creating tangible solutions – Ability to leverage learning from a variety of sources to anticipate and respond to future trends; to demonstrate foresight to model what future developments and possible ways forward look like for UNDP
Business Development – Knowledge generation: Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need
Business Management – Communication: Ability to communicate in a clear, concise, and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience – Ability to manage communications internally and externally, through media, social media and other appropriate channels
Business Direction & Strategy – System Thinking: Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.
Education
Required Skills and Experience
- Advanced University degree (master’s degree or equivalent) in Law, Peace and Conflict Studies, Political Science, Economic Science, Development or related area is required, OR
- A first-level university degree (bachelor’s degree) in the areas mentioned above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.
Experience
- A minimum of 7 years (with master’s degree) or 9 years (with bachelor’s degree) of relevant experience at the national or international Field experience in humanitarian or development settings is required,
- Experience in PSEA is desired.
- Experience in the use of computers and office software packages (MS Word, Excel, etc.) and advanced knowledge of web-based management systems such as ERP is required.
- Understanding/Experience of international development and humanitarian architecture is desired.
- Familiarity with the UN system and global coordination structures (e.g. IASC) is desired
- Proven ability to develop and/or implement an Action Plan/Strategy is desired.
- Experience in developing and facilitating training and capacity-building activities is an advantage.
- Familiarity with data protection and confidentiality measures is an advantage.
Language
- Fluency in French is required.
- Knowledge of English is an asset.
Please note that continuance of appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.
Note: Please upload copies of your academic qualifications and 3 latest UN Common System performance evaluations (if applicable).
Disclaimer
Important information for US Permanent Residents (‘Green Card’ holders)
Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.
UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.
Applicant Information About UNDP Rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Non-discrimination
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
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