Protection Monitor

  • Contractor
  • Nairobi Kenya
  • TBD USD / Year
  • HIAS Refugee Trust of Kenya profile

  • Job applications may no longer being accepted for this opportunity.

HIAS Refugee Trust of Kenya

TITLE: Protection Monitors (2 positions)


DEPARTMENT: Legal Protection

SUPERVISOR: Protection Officer


START DATE: 1st June 2023

END DATE: 31st December 2023 (Renewable contract subject to availability of funds and performance)


HIAS seeks to recruit Protection Monitors who will assist in provision of social interventions and assistance to the most at risk and vulnerable refugees:


  • Identify and document human rights violations, refer cases to the appropriate authorities, and provide regular follow-up on each case.
  • Participate in community awareness and dissemination of information to members of the community.
  • Assist in the implementation of appropriate intervention for refugees at risk through activities such as emergency shelter placement etc.
  • Assist in the referral for appropriate intervention for vulnerable refugees in the community.
  • Assist in the provision of direct assistance to refugees in the community.
  • Assist with the translation for refugees in the community during activities as may be required.
  • Assist in the mobilization of community members for community forums and sensitization campaigns in the communities.
  • Provide weekly and monthly reports and data highlighting individual performance, progress against targets and client needs.
  • Provide training to beneficiary groups in: Refugee Rights & protection, legal documentation and other protection related issues as determined by the Program Supervisor
  • Attend regular staff meetings, trainings and other meetings as required and ensure regular personal development and supervision.



  • O – Level education certificate
  • Any other relevant training


  • Not less than three months’ work experience, preferably with an NGO. Experience in the field of refugee protection and assistance is an added advantage.

Skills & Competencies

  • Basic literacy and numeracy skills.
  • Should be well integrated to the dynamics and needs of persons with specific needs (refugee community) within their areas.
  • Good working knowledge of the community needs and gaps
  • Ability to work with members of the community with little or no supervision
  • Computer literacy
  • Strong communication and interpersonal skills
  • Strong counselling skills
  • Strong training skills in community development and working with PSNs will be an added advantage.
  • Knowledge in Accountability to Affected Populations
  • Knowledge in PSEA


  • Proficiency in English or Kiswahili and either, Luganda, Kinyamulenge, French, Somali, Amharic, Tigrinya, Oromo and Kinyarwanda or any other major language spoken within the refugee community.


This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, skills required or permanent location. Location is subject to change based on programmatic needs. Flexibility is essential as we grow and develop. The successful candidate must be comfortable in a fast-paced, changing work environment with many crucial deadlines. All team members may be required to perform duties outside of their normal work hours of responsibilities as needed.


We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. Here’s a snapshot of our hiring process:

Step 1: Submit your application!

Step 2: Phone screen with a Human Resources staff person.

Step 3: Interview with the hiring manager.

Step 4: Interview with a panel of HIAS employees.

Step 5: Reference check.

Step 6: Offer and background check.

Step 7: Start your professional journey with HIAS!

Note: Some of our hiring processes may vary, and not all candidates will advance to each step.


Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts and history of the Jewish people—a history of oppression, displacement and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities and backgrounds, as do our staff. We bring our experience, history and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.

HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission and values.


HIAS stands for a world in which refugees find welcome, safety and opportunity.


Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.


Welcome • Acogimiento • Hospitalité • הכנסת אורחים (Hachnasat Orchim)

We Welcome the Stranger

Justice • Justicia • Justice • צדק (Tzedek)

We Pursue Justice

Empathy • Empatía • Empathie • חסד (Chesed)

We Approach our Clients with Empathy

Partnership • Compañerismo • Coopération • חברותא (Chevruta)

We Believe in Changing the World through Partnership

Courage • Coraje • Courage • אומץ (Ometz)

We Act with Courage to Build a Better World

Resilience • Resiliencia • Résilience • רוח (Ruach)

We Adapt and Thrive, Continuously Demonstrating our Resilience


HIAS is committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation or other legally protected status.


HIAS is committed to the protection of children, vulnerable adults and any other person from any harm caused directly or indirectly due to their coming into contact with HIAS. We will not tolerate sexual exploitation, abuse or any form of child abuse or neglect by our staff or associated personnel. Any candidate offered a job with HIAS will be expected to sign and adhere to HIAS’ Code of Conduct and Safeguarding policies. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. HIAS also participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. Likewise, HIAS will share this information when other organizations inquire about current and former HIAS staff as part of their recruitment process. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.


  • Cover Letter
  • Curriculum Vitae with at least 3 names and contacts of referees
  • Valid and updated refugee ID
  • Proof of registration
  • Academic and Training Certificates

How to apply

Please send the above required documents to [email protected] indicating the Vacancy Number HRTK/PM/05/23 on the subject line.

Closing Date: 19th May 2023

Applications not bearing this subject label will not be considered.

Note: Only shortlisted candidates will be contacted.

HRTK is an equal opportunity employer, does not charge candidates for recruitment and

dissociates itself from any entity defrauding candidates.

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